Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 10/10

    Delta Air Lines2992 Reviews

    Not Verified | In January 2020 my husband and I did a mercy dash to be with our youngest son while he underwent chemotherapy for cancer. We booked tickets at an excellent price for a 1 month trip. When the… Read more
  • 1/10

    Flair Airlines1036 Reviews

    Not Verified | We arrived at the Cancun airport 3 hours early and were met with a massive lineup to checkin, we get to the front of the checkin line only to find out that we have to pay for… Read more
  • 4/10

    Ethiopian Airlines596 Reviews

    ✅ Trip Verified | The quality of aircraft, food, entertainment and ground service are one of the worst I’ve experienced. Service is always friendly in the air though. The seat (business class) was dirty and the power did not work.… Read more
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Latest Seat Reviews

  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
  • 2/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | The most uncomfortable seat encountered. Minimal padding, no lumbar support, extremely uncomfortable, for the 6 hour flight to Cairns from Singapore. Don't book, unless you want to be in extreme discomfort, and have back ache for… Read more
  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
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Latest Lounge Reviews

  • 1/10

    Cathay Pacific Airways129 Reviews

    ✅ Trip Verified | Took a flight with Cathay Pacific that consist of two flight with one flight being First Class and the other being Business class while I transit in Hong Kong Airport. Based on Cathay Pacific website, by… Read more
  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
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Latest Airport Reviews

  • 2/10

    Bologna Marconi Airport68 Reviews

    Not Verified | The airport is misery. Bagagge lost and no info of when to receive it. Had to go back to airport the next day and stand in a queue for 2.5 hours in a small corridor without air… Read more
  • 7/10

    Manila Airport416 Reviews

    Not Verified | Maybe I got lucky? Transited through Manila Airport Terminal 1, twice in one week including exiting the airport and re-entering (less than 20 minutes each way) both times through security, immigration, and customs with zero delay or… Read more
  • 2/10

    Istanbul Airport594 Reviews

    Not Verified | I recently traveled through Istanbul Airport, and my experience was disappointing. One major drawback was the exorbitant prices for food, drinks, and shopping items. A simple coffee or sandwich set me back significantly more than expected, and… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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