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YYZ-PAR with excellent new Executive First flat-bed seats. I was delighted with the comfort, privacy and service from the crew. I like the way the large on-demand TV screen is positioned an arms length away, rather than at your feet as in some airlines.

LHR-YVR return. Out on 763 with new Executive First suites, and back on A330 with old cradle seats. Love the privacy of the new J class, but it would be nice if AC could get some other things right. In seat power not working, and the cabin was full so I was unable to move to another seat. On demand IFE kept crashing, don't think it made more than 1 hour in one stretch. Usually take BA on this route - will do so next time.

Flew in the new business class seats in Air Canada from NRT to YYZ. I found the design to be a bit cramped and there was not as much privacy as some claim. You can see others and do not have a good view out any windows. The seats do lie flat, but the cushions are hard and therefore was only able to get a few hours sleep enroute. The video selections have much to be desired. All in all, not as comfortable as Singapore Airline Business Class and the service and amenities come nowhere close to those on Asian airlines.

The new seats are terrible. Hard and very constricting. Nowhere to stow your books, reading glasses etc. May as well travel alone because talking to your travel partner is virtually impossible. Even looking out of the window has been rendered extremely difficult. Then we come to quality control which was sadly lacking. Some lights did not work and also the TV panel.

YYZ-LHR Executive First: Nice seats, the lie-flat beds are excellent. The appetizers were delicious. The mood lighting was awesome. Each seat in Executive-First was equipped with bottled water, two large size pillows, noise cancellation head phones, and an amenity kit. The catering is horrible on most AC flights. The crew were very nice and charming. The executive class cabin has improved a lot from the previous years. The remote and the TV channels froze in the middle of the flight. Overall, it was a great flight. AC needs to change their catering standards. The side reading lights are very convenient. The windows in the lav were a nice touch along with mosaic flooring. The stand up bar in Executive-First did not have enough snacks and drinks as described in the menu.

The new seat was quite comfortable and provided a good sleep in the fully flat position though the small pillow and blanket typical of Economy Class was disappointing. The individual pod seat was fine while travelling alone, but those travelling with a companion will not be happy as the angle and high walls do not allow for conversation with anyone but the airline staff.

Shanghai - Toronto. Much improved new "true" flat 180 degree cocoon seats with better IFE. Slept for a good 7 hours! Same old terrible service and food tough! When will AC ever learn??

Having flown the old style seat and the new style pod to Europe, I much prefer the old. At 6'4" and 240 lb., the new layout is very tight and at my size, difficult to lay flat without significant bending at the knees. The new 1-1-1 cabin layout made interacting with my travel associate impossible. Seat adjustments are better than ol' style which improved sitting comfort. Final verdict - for those flying who are under 6' tall and traveling alone, the new style is probably pretty good. For those of us who have a larger frame and want speak to someone other than the flight attendant while traveling, I suspect we will have to look for another airline to try.

Seats 6A/K and 11A/K are best because you get a corner of extra room at the back. TV screen is large and noise cancelling earphones are wonderful.

The new pods are too narrow and make traveling with young children impossible. If you want to sit with your traveling partner, you may want to consider another airline.

Lie Flat individual suites angled at 45 degrees to flight direction, business section is divided in 2 with 1 lavatory at front and 2 in middle with all the Galleys. The individual suites are a little narrow and give you a claustrophobic feel to it. Being 1m83 (6ft) and weighing 95 Kg (210lbs), I am probably close to the limit of comfort in these new suites. The angle of the suites can give out a strange weight shift to one side during take off but after that, there is no apparent effect. Service no way near the quality and attention you get on most Asian airlines. The touch screen is hard to reach without moving your body forward. The choice of TV shows and movies was below average. The news, games or map display were not functioning during the whole flight. The remote control was useful only to adjust the volume as other buttons did not work.

The new pods are too narrow and make traveling with young children impossible. If you want to sit with your traveling partner, you may want to consider another airline.

Lie Flat individual suites angled at 45 degrees to flight direction, business section is divided in 2 with 1 lavatory at front and 2 in middle with all the Galleys. The individual suites are a little narrow and give you a claustrophobic feel to it. Being 1m83 (6ft) and weighing 95 Kg (210lbs), I am probably close to the limit of comfort in these new suites. The angle of the suites can give out a strange weight shift to one side during take off but after that, there is no apparent effect. Service no way near the quality and attention you get on most Asian airlines. The touch screen is hard to reach without moving your body forward. The choice of TV shows and movies was below average. The news, games or map display were not functioning during the whole flight. The remote control was useful only to adjust the volume as other buttons did not work.

Lie Flat individual suites angled at 45 degrees to flight direction, business section is divided in 2 with 1 lavatory at front and 2 in middle with all the Galleys. The individual suites are a little narrow and give you a claustrophobic feel to it. Being 1m83 (6ft) and weighing 95 Kg (210lbs), I am probably close to the limit of comfort in these new suites. The angle of the suites can give out a strange weight shift to one side during take off but after that, there is no apparent effect. Service no way near the quality and attention you get on most Asian airlines. The touch screen is hard to reach without moving your body forward. The choice of TV shows and movies was below average. The news, games or map display were not functioning during the whole flight. The remote control was useful only to adjust the volume as other buttons did not work.

The old style cabin with 1x2x2 layout is spacious. Seat was armchair style which permitted sleep but not as sleep inducing as true lie flat. Stay away from single seat at rear of cabin as windows and seats are misaligned and you cannot see outside without leaning way forward! IFE old central screen but digeplayers offered. Headphones are cheap and nasty.

Agree that this is better than old AC seats, but do not like the compartment / pods. High side walls make it feel oppressive, and the strange angle into middle of the plane is disconcerting. When you lie down to sleep, this feeling of constriction gets worse. Flat bed okay, but reckon AC will regret this seat style in time. May squeeze in most seats, but not a pleasant experience for fare paid.

New seats quite comfortable, but for taller (and wider) passenger this is not ideal. Squashed in and kept hitting controls by mistake. Now they have changed the seats, why dont Air Canada improve the staff service. On this trip, staff were yawning, bored and determined to clock-watch for the service and stand in the galley talking (and moaning about their pay from what I head!).

 
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