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Air Canada Reviews :  PAGE | 1 | 2 |

LHR-YYZ return. Have done this trip a few times in J class. Agree with other reviews the seats are hard! I am average size and find the seats in the lie flat position very uncomfortable. IFE ok when it works, its a gamble each time you board if you will have something to watch or not. The mood lighting is quite nice. Again as others have said not good if you are travelling with someone as the pods are a bit difficult to make conversation and if you wish to make yourself into a pretzel to see out window that is only way you see anything. The pods are better then what they had, but a bit of rethinking also needs to be done.

Pod seats very good for sleeping with good privacy and no breaks or bumps in the bed. Seats are hard and upright in take-off/landing position but Z position for reading/dining is good. Service very good, food and presentation also good but not up to SQ or OS standards. No space for magazines but amenity kit very comprehensive. Mood lighting very relaxing. Outbound YYZ- EZE on refurb 767 also up to the same standards. Too bad these new pod seats keep breaking down. We had recline or ICE issues on 4 of 8 flights with these new seats. Good overall but herringbone angle makes looking out of windows difficult.

YYZ-GRU-YYZ. Cabin is laid out herringbone style, 1-2-1 on 45 degree angle. This alignment allows for very difficult viewing out of windows and very difficult - if not impossible - communication with travel partner. The little amenity kit provides useful items although the duvet is much less comfortable than the previous executive club blanket. The lie flat seating does allow for a nice rest - although I found the seat narrow and the controls sometimes unresponsive. Massage feature was interesting. Found storage around the seating area difficult to come by. Privacy is something to think about - since you are angled in towards each other you can't help but stare at other passengers. When you're flat you are cocooned and private. Good for single travellers, difficult for couples.

B767 pod seats - a huge improvement from previous B767 offerings. IFE still leaves a lot to be desired. Lie-flat is as hard as a rock and I needed a blanket above and below me! Meals disappointing and not all the wine offerings were available. I agree with other reviewers that the layout is very difficult when travelling on business with a colleague and trying to do any work.

YYZ-SCL and EZE-YYZ. I found the seat to be extremely comfortable for relaxing and sleeping. I was however disappointed with the size of the pillows provided. The are very small for a business class product. I would recommend this seat for the solo traveler as it is very private and once you are reclined you feel alone. The food was acceptable, but did not stand out in any way. I did not have any problems with the AVOD (the commercials before each movie were a bit overbearing).

YYZ-PAR with excellent new Executive First flat-bed seats. I was delighted with the comfort, privacy and service from the crew. I like the way the large on-demand TV screen is positioned an arms length away, rather than at your feet as in some airlines.

LHR-YVR return. Out on 763 with new Executive First suites, and back on A330 with old cradle seats. Love the privacy of the new J class, but it would be nice if AC could get some other things right. In seat power not working, and the cabin was full so I was unable to move to another seat. On demand IFE kept crashing, don't think it made more than 1 hour in one stretch. Usually take BA on this route - will do so next time.

Flew in the new business class seats in Air Canada from NRT to YYZ. I found the design to be a bit cramped and there was not as much privacy as some claim. You can see others and do not have a good view out any windows. The seats do lie flat, but the cushions are hard and therefore was only able to get a few hours sleep enroute. The video selections have much to be desired. All in all, not as comfortable as Singapore Airline Business Class and the service and amenities come nowhere close to those on Asian airlines.

The new seats are terrible. Hard and very constricting. Nowhere to stow your books, reading glasses etc. May as well travel alone because talking to your travel partner is virtually impossible. Even looking out of the window has been rendered extremely difficult. Then we come to quality control which was sadly lacking. Some lights did not work and also the TV panel.

YYZ-LHR Executive First: Nice seats, the lie-flat beds are excellent. The appetizers were delicious. The mood lighting was awesome. Each seat in Executive-First was equipped with bottled water, two large size pillows, noise cancellation head phones, and an amenity kit. The catering is horrible on most AC flights. The crew were very nice and charming. The executive class cabin has improved a lot from the previous years. The remote and the TV channels froze in the middle of the flight. Overall, it was a great flight. AC needs to change their catering standards. The side reading lights are very convenient. The windows in the lav were a nice touch along with mosaic flooring. The stand up bar in Executive-First did not have enough snacks and drinks as described in the menu.