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Air France First Class and Air France Business Class seat reviews



 

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4 Star Rating

= Good

3 Star Rating

= Fair

2 Star Rating

= Poor

1 Star Rating

= Very Poor

     
 

BUSINESS CLASS : an angled lie-flat seat. Comfort is okay in sitting position, but full recline is at an angle, and you tend to slide down the seat when trying to sleep : not good for side-sleepers. Seat width and length adequate, but it can feel quite restricted, and privacy levels are poor. Comfort Score : 7/10

FIRST CLASS : a proper flat bed seat that is quite comfortable in both sitting and in full flat recline positions. Sear width okay, slight cushion discomfort in flat bed layout. Seat style does and not offer much privacy. Comfort score : 8/10



Date:  3 AUG 2007

Aircraft:  Airbus A330

Cabin:  Business Class

Review: D Cahall


 

RATING

4 Star Rating            

EWR-CDG: Business class seat is narrow and very limited in terms of raising the foot extender up. Big fixed air pillow on back of seat uncomfortable. Buttons offer limited mobility. It is impossible to slightly lean the back and simultaneously raise the foot rest up. You basically have one control which allows you to move from direct upright to totally sleep position. Terrible controls. I am 6' 1' and need the length for a comfortable position. I was trapped for part of dinner in a supine position because the buttons would not respond. The Lady next to me: part of her foot rest fell off and had to be put back on.

Date:  31 MAY 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Michael Fuller


 

RATING

1 Star Rating            

Paris to Bogota. Seat extremely uncomfortable and for the first two hours was fixed in upright position, because of some power problem that flight engineer eventually fixed by flicking a switch.

Date:  31 MAY 2007

Aircraft:  Boeing 777-200

Cabin:  Business Class

Review: P Vogel


 

RATING

5 Star Rating            

New business class (l' space affairs) seats very comfortable. Massage function (really just an inflating lumbar support) was nice. Slight sliding down feeling when fully flat Food excellent and good quantity. Decent wine selection. There seemed to be a temperature control problem on the aircraft, and it was either too hot or too cold.

Date:  31 May 2007

Aircraft:  Airbus A330

Cabin:  Business Class

Review: Gerard Corcoran


 

RATING

5 Star Rating            

Seat was very comfortable even though is is not a 'flat bed'. I had done my homework regarding the cabin layout and chose the same seat for both journeys. Overall I would be happy to use Air France again. However CDG and connections are another story.

Date:  31 MAY 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Neil Holbrook-Smith


 

RATING

3 Star Rating            

Excellent cabin environment. The seat was comfortable for relaxing, dining, and working. However, I just couldn't get comfortable in the sleep position. Like most others, I kept sliding down. I think about 3" more of pitch would have also helped, particularly with feet when in the full recline position. Shoe storage area is ok if you take a size 5 - any larger and its of no use whatsoever.

Date:  30 May 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Malcolm Beattie


 

RATING

3 Star Rating            

CDG-GIG-CDG. New L'Espace cabin is good, but the seat is woeful. Poor recline, no foot rest, found it very uncomfortable. Food good, service poor outbound, attentive inbound. Back to British Airways flatbeds for me

Date:  30 MAY 2007

Aircraft:  Boeing 777-300

Cabin:  Business Class

Review: Peter Wingsoe


 

RATING

5 Star Rating            

LAX-CDG-CPH (return) Business Class. Lax to CDG on a newer 777-300, with new business class cabin. Excellent seat, friendly crew and good food. Lie-flat seats are generous, not as good as on Virgin or British Airways. IFE on demand good but the range of choice could be improved. LAX Lounge is NWA and is horrible. CDG-LAX on 777-200 with the old business class seat. I would at best call this Première Economy! at a business class price! It was a disappointment to find on this 11-12 hour flight that AF is still flying its old design, despite the fact that all they advertise these days is the new Espace Première. If you want fly in Business with AF, make sure you verify with the airline that the cabin on your flight has indeed been reconfigured. To sum it up, new Business Seat excellent. Avoid old Business Class, unless you get it at an economy price!

Date:  28 MAR 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Montgomery Burns


 

RATING

5 Star Rating            

First time I used the new Air France business class. Unlike previous reviewers I slept well in the angled flat seat which offered lots of privacy. Good range of entertainment options. Excellent new arrival lounge in Paris with fresh and clean individual bathrooms. Food on board was good but no difference to Air France's economy class food apart from being served in china and with a table cloth.

 

Date:  28 MAR 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Kevin Parker


 

RATING

3 Star Rating            

Paris to Singapore with Air France then SIN to Brisbane-Sydney-Singapore with QANTAS. AF business class was lousy. My TV screen did not work and my seat did not recline.

Date:  27 FEB 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Kevin Parker


 

RATING

3 Star Rating            

Paris to Singapore with Air France then SIN to Brisbane-Sydney-Singapore with QANTAS. AF business class was lousy. My TV screen did not work and my seat did not recline.

 

Date:  27 FEB 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Thanos Economou


 

RATING

3 Star Rating            

Paris - LAX in New LÉspace Cabin. Seat was comfy in seating position with plenty of leg space, good width and head rest. Sleeping position OK though not great. Did have to get up a few times and reposition myself. Excellent relax position with extended leg rest and recline. Massage function a big plus. Could use a bit more higher leg rest extension in relaxing mode. Overall Good seats and comfy but could be better.

Date:  27 FEB 2007

Aircraft:  Boeing 777

Cabin:  First Class

Review: Stephan Schmidt


 

RATING

5 Star Rating            

ICN to CDG: Very good seats (new style), nice pyjamas and comfortable duvet with good pillow. So you can get a very good sleep. Negative aspect: poor food quality (worse than business class of BA, for example): small portions and not tasty at all. FA not very attentive. Except for the seat a quite disappointing experience.

Date:  12 FEB 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Dominik Menakker


 

RATING

3 Star Rating            

Seats are angled to the floor, which means people could slip down to the floor. I managed to get a comfy sleeping position by not putting the seat fully flat, but stopping a bit before..

Date:  7 FEB 2007

Aircraft:  Boeing 777-200

Cabin:  Business Class

Review: W Barkhymer


 

RATING

1 Star Rating            

So-called lie-flat seats were not really flat and were very uncomfortable in the sleeping position.

Date:  2 JAN 2007

Aircraft:  Boeing 777-200

Cabin:  Business Class

Review: Andy Robinson


 

RATING

5 Star Rating            

CDG - Seoul. Great seats which although are inclined when fully extended were comfortable with a few extra stolen pillows strategically placed here and there - business class was under half full (so clear to rest your feet on top of seat in front of you). Cabin looked very smart, brand new. Food was 5 star - fresh, tasty, great selection, it was difficult to know what to choose. Staff were generally efficient, although I thought they a bit too eager at times, eg. whisking away glasses or cups of coffee, which I hadn't finished.

Date:  20 NOV 2006

Aircraft:  Airbus A340-300

Cabin:  Business Class

Review: J Lawley


 

RATING

1 Star Rating            

Not what I would expect from a Business Class service. Flew from CDG to ORD. Aircraft was fitted with the new Espace Affaires seating which looks bright and fresh but really isn't that comfortable. Seat reclines to a flat-bed position but it's slanted and you can't stop yourself from sliding down if you try to sleep on it. Even worse, there is no proper footrest or stopper that you can use to keep yourself from slipping further - so it was really difficult to sleep properly on this. Service was also appalling - crew were somewhat lazy, certainly not attentive, took a long time to clear passengers' dinner trays and food was mediocre. Whole Business Class product nothing compared with the likes of Emirates or BA. Even my last flight with KLM in Business Class was much better than this AF experience.

Date:  20 NOV 2006

Aircraft:  Boeing 777

Cabin:  First Class

Review: Bruno Hubert


 

RATING

3 Star Rating            

CDG-JFK. Comfort is standard for this class but catering is poor: originality of meals is not always at best, courses and wines selection is very limited. Breakfast is very suitable. Prestige label claimed by AF should mean Prestige brands for wines and champagnes 

Date:  15 OCT 2006

Aircraft:  Airbus A330

Cabin:  Business Class

Review: James Igoe


 

RATING

1 Star Rating            

Washington, Dulles To Paris and once again disappointed by being greeted with the same old heavily worn business class seats. Have been hearing for 2 years about AF's "new" business class cabins and seats and have yet to experience them. despite numerous trips to and from Europe on AF - I heard Washington to Paris was one of their businest routes with 3 flights daily, yet flying on the Airbus 330 or Boeing 777 has not provided the opportunity to experience these lie-flat seats 

Date:  26 SEP 2006

Aircraft:  Airbus A330

Cabin:  Business Class

Review: Boris Stevanovic


 

RATING

3 Star Rating            

AF has improved its business class seat but it is still not fully flat and you slide down, making it difficult to sleep for an overnight flight.

Date:  30 JUL 2006

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Peter Gyechie


 

RATING

3 Star Rating            

The sliding down in the seat was unbelievable, simple couldn't get comfortable. The service, food and plane interior excellent.

Date:  3 JAN 2006

Aircraft:  Airbus A340

Cabin:  Business Class

Review: Peter Rui Alvito


 

RATING

1 Star Rating            

New l'espace cabin with lie-flat seats. Better than the old seats of course, but seats with an incline that makes one slide down to the floor all night. Impossible to get comfortable. This is aggravated by the lack of a foot support/stopper.

Date:  23 MAY 2006

Aircraft:  Airbus A330

Cabin:  Business Class

Review: Richardson Browne


 

RATING

5 Star Rating            

We have flown the ATL-CDG flight on three occasions, dinner, a couple of drinks, and it's time for a VERY comfortable flight. I usually wake up a hour or so before landing. I would rank this and Lufthansa's first class seats/beds as excellent.

Date:  23 FEB 2006

Aircraft:  Boeing 777-300

Cabin:  Business Class

Review: B Sprod


 

RATING

1 Star Rating            

The bed, however, was one of the worst I have tried. I know it is not meant to be truly flat, but the angle caused me to slip down all the time, and I could never get comfortable. This was compounded by a very dire IFE system and terrible service from a crew who just did not care.

Date:  7 FEB 2006

Aircraft:  Boeing 777-300

Cabin:  Business Class

Review: Alessandro Gilberti


 

RATING

1 Star Rating            

A lot of people are complaining about the slide down effect, and the cabin crew suggest to keep the seat not fully reclined for better comfort.

 


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