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British Airways First Class and Club World Business Class seat reviews



 

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  British Airways Reviews  | 1 | 2 | 3 | 4 | 5 |

 
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5 Star Rating

= Excellent

4 Star Rating

= Good

3 Star Rating

= Fair

2 Star Rating

= Poor

1 Star Rating

= Very Poor

     
 

BUSINESS CLASS : new seat offers good sleep comfort with improved cushion support, and better privacy. Length adequate, width good for sleeping. Back to front layout - some like it, others not! A good sleep. Score : 9/10

FIRST CLASS : older style pod seat. Offers fair sleep and seat comfort, but now looking tired and lacks support, and privacy. A product that BA needs to upgrade if it is to match competition. Overall score : 7/10




 

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW

   
 

15 November 2007 by Mark Tunstall

AIRCRAFT

Boeing 747-400

CABIN

Business

 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

3 Star Rating

LHR-BKK New Club on Upper Deck which is very quiet and great if you want to sleep. Cabin filthy upon boarding, and cabin crew hardly apologetic. Seat (60K), however, was very comfortable (especially in relaxing position) but rather difficult to get out of when other passengers asleep.


 

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW

   
 

15 November 2007 by Mark Tunstall

AIRCRAFT

Boeing 747-400

CABIN

First

 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

BKK-LHR Seat 2K. Everything you expect BA First should be. Slick, attentive service, good food and beverages and great seat (although some trim starting to show its age). Managed nine hours sleep.


 

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW

   
 

15 November 2007 by Maggie Wieting

AIRCRAFT

Boeing 747-400

CABIN

Business

 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

LHR-JFK. Newly configured Club World, there have been small but significant changes most notably, the flip-down cocktails/tray table, which can withstand minor turbulence and shaking. It does tend to stick when attempting to open, but improved for the better nonetheless. However, the corresponding seat - 60A - a rear facing window seat in Club World on the upper deck is too close to the front cabin toilets. Without Bose noise cancellation headsets, one can hear the audibly loud flushing sounds at the seat itself is only feet away. Comfort overall with their new Elis Spa wash bag replaced with the usual amenity list, in addition to larger, lighter blanket and pillow offer a better night's sleep. Intuitive AVOD and light location though I found the light a bit too harsh for a dimmed cabin, still offers total control of your private space on board.

 
 

DATE :  15 November 2007 by Paul Klee

AIRCRAFT

Boeing 747-400

CABIN

First

 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

3 Star Rating

LHR-SIN. Seat 2A or 2K much better than 1A or 1 K (more privacy). Provided service incl. amenities excellent. Only the IFE could be improved (broader choice or change of offerings should be done more frequently).


 

DATE :  15 November 2007 by Catherine Moss

AIRCRAFT

Boeing 747-400

CABIN

First

 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

LHR-HKG-LHR in First. Bed very comfortable. Cabin crew attentive but discreet. Remembered all my likes including type of wine and strength of tea! Full outbound, half full on return. Impressed with space, service and cabin. Not so impressed with inefficiency of LHR. BA First lounge too crowded outbound. Arrivals lounge much better.


 

DATE :  15 November 2007 by Peter Eberhardt

AIRCRAFT

Boeing 747-400

CABIN

Business

 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

Seattle to London - an awesome experience. Everything top notch - comfort, food, wines, service. And getting to use the arrivals lounge (massage, shower) at Heathrow is just icing on the cake.


 

DATE :  15 November 2007 by Fred Lintvelt

AIRCRAFT

Boeing 747-400

CABIN

Business

 

SLEEPING

3 Star Rating

SITTING

3 Star Rating

SEAT LENGTH

4 Star Rating

SEAT WIDTH

1 Star Rating

SYD-LHR in new Club World seats. First time I tried the new seats and not very impressed. Privacy in window seats is excellent and I like the extra space on the upper deck. However, the footstool was about to collapse and every time the person next to you or in front of you moves, you feel your entire seat rocking as well. Still a good business product compared to most airlines.



Date:  08 OCT 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Victoria Mitchell


 

SLEEPING

4 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

4 Star Rating

Older Club class seat but was more than pleased with it on an 8+ hour flight to Calcutta. No First Class on this plane so was allowed to check-in at First desk. Outbound Club was only half full which was great as felt like had cabin to myself. Food superb, no AVOD but several channels to choose from. Service was superior to many other airlines, warm, friendly and courteous. Hadn't flown Club for several years being a Virgin Upper Class convert but had forgotten what an enjoyable experience BA Club was. Lounge doesn't compare to Virgin but that's not too important too me. At just under 6ft, its space that counts. Plenty legroom, comfy seats, albeit not as much space as Virgin. Got six hours sleep solid so no complaints. Looking forward to trying their new product.

Date:  1 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Michael Moretti


 

SLEEPING

5 Star Rating

SITTING

4 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

Mixed review on the new Club World Seat. Cabin is light and airy and Upper Deck is much quieter. Service excellent and professional. While seat is wide enough when fully reclined, it is tight in the shoulders when upright, especially on the aisle. More importantly it appears that little thought or concern with service delivery was given with re: to the privacy panel and recline. Depending upon which seat(s) may have fully reclined and the position of the privacy panel, it is extremely awkward for the FA to deliver the meal or pour wine without leaning or working from the small access way behind the seats. When all seats are reclined, customers adjacent to the window may still need to navigate lie flat seats and climb over customers.

Date:  01 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  First Class

Review: Ben Smith


 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

MRU-LHR Seat 1K, Good food and seat especially as 6ft4", very quiet despite being next to the wardrobe. Exiting aircraft was easy with WT+ held back. All in all good product.

Date:  01 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Paul Cornes


 

SLEEPING

4 Star Rating

SITTING

4 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

HKG-LHR New Club World seat on upper deck. Whilst the seat itself is much better than the old Club World product, every time the passenger beside me moved the whole chair rocked badly making a restful sleep impossible. The entertainment system was not working properly, due as the CSD said, to "teething problems". Shame as this seems to be the norm for the new Club World and when will BA sort it out? Food appalling. I had a chicken curry which was simply inedible. However, crew excellent as usual and despite the problems the seat is still the best there is.

Date:  01 OCT 2007

Aircraft:  Boeing 777-200

Cabin:  Business Class

Review: John Birleson


 

SLEEPING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

4 Star Rating

SEAT WIDTH

4 Star Rating

LGW-MCO. The cabin is split into 2 sections. Both only have 4 rows making this feel quite exclusive. The seat is the old style club world seat but still in good condition with everything working. Managed to get 3 hours sleep on this daytime flight. Just what you need to help with the time difference. Service was there whenever you needed it and nothing was too much trouble.

Date:  25 SEP 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Jon Liu


 

RATING

5 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

3 Star Rating

SEAT WIDTH

5 Star Rating

Seat 63K on new Club World upper deck. Seats wider than the old ones and the flat bed was soft with comfortable pillows and blankets. The holds on the side for hand baggage are well large enough for storing medium-sized items, such as laptops etc. There is even a drawer to put your shoes. Well designed tray tables, although buttons for trays, TVs and remote controls do need a lot of strength to push them out. Very large TV screen with user-friendly touchscreen and AVOD options with lots and lots and lots of films - probably too many. The games are well designed but the footrest does not work quite properly although. Also, the button for the well-designed privacy screen was up on the top of the seats' divider so every time you wanted to press it you would have to reach up high which is not too good. The upper deck is better as it is not too noisy and very private (ideal for sleeping). The best seats are probably 62A, 62K, 63B and 63J as they are on the exit row so it cannot be looked at by anyone in front.

Date:  25 SEP 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Tim Lederer


 

SLEEPING

5 Star Rating

SITTING

 

SEAT LENGTH

 

SEAT WIDTH

 

Very enjoyable 6 hour Sleeper Service flight on the new Club World seats. IFE worked and the pre- dining was excellent. Not much more you could ask for except of course that BA should finally get a handle on their lost luggage for connecting passengers (only saw my bag again after 4 days).

Date:  25 SEP 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Tim Lederer


 

SLEEPING

5 Star Rating

SITTING

 

SEAT LENGTH

 

SEAT WIDTH

 

Very enjoyable 6 hour Sleeper Service flight on the new Club World seats. IFE worked and the pre- dining was excellent. Not much more you could ask for except of course that BA should finally get a handle on their lost luggage for connecting passengers (only saw my bag again after 4 days).

Date:  25 SEP 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Greg Bridle


 

RATING

5 Star Rating            

Business Class Upper Deck. The new seats are great, but there are some definite things to be aware of. There is much more privacy on the Window seats, but access in and out is difficult due to the narrow space. If you're wider than average you may have difficulty getting through the gap, worse if the person on the outer seat is in a fully reclined position. The seats are paired in shells, but this means that all movement translates to movement on the other side too. My seat companion was larger than average, and perhaps less agile than most, so there was a lot of disruption whenever he moved around the cabin. If you're on this flight, get the inside seat but at the end of the row. That way you're not going to have access issues but you'll get the privacy. Alternatively sacrifice privacy for ease of access and take the aisle seat. Unlike normal seating positions on other planes, the BA seat is very easy to get into a comfortable position. The "divorced" foot stool is a pain and a blessing. A pain because it is difficult to get into the right position, but a blessing as it is very easy to fold out of the way without having to adjust your entire seat position. IFE was excellent, but I feel that the touch screens are going to become less viewable after countless nails have scratched the surface of them.

Date:  2 AUG 2007

Aircraft:  Boeing 777

Cabin:  First Class

Review: Coicadin Benoit


 

RATING

5 Star Rating            

ATL to LGW. Only 3 pax in the cabin and 1 dedicated purser. Excellent service, very professional and attentive purser. Disapointed at the tv screen, very small too bright and could not adjust contrast. Seat in 1st is nice, electronic commands and lie 180 flat. Bit tight at the feet end though. must clarify that although BA does not offer 1st class on the Atlanta route, they will let Club passenger book seats in the 1st class cabin, at least when done online, like I did.

Date:  2 AUG 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Marcus Bacher


 

RATING

5 Star Rating            

JFK-LHR. The new cabin is very comfortable, bright and private. British Airways has set the benchmark for business travel. I was able to get a good nights sleep and enjoyed the new entertainment system.

Date:  7 JUN 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Ben Smith


 

RATING

5 Star Rating            

LHR-MRU. The new cabin is light and airy with plenty of room to move about. Seat is comfortable and wide enough to sleep on when in the flat position. The controls are easy to use and the new AVOD worked throughout the flight. Cabin crew and food were good. All in all a good product although do not know how long the new seats will last.

Date:  7 JUN 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Y Fang


 

RATING

5 Star Rating            

HKG - LHR. Although disappointed that the seats were not the newly fitted ones, the existing club world seats with its flat bed 180 degree lie flat is still the industry best. Have not flown the route in more a year, but have always enjoyed these long overnight flights. Got an upper deck seat and slept for over 9 hours, woke up during the breakfast service feeling very refreshed. Was able to have a very productive day in London and adjusted to the time difference with relative ease mainly as a result of the rest I was able to have on those seats.. On my return journey, no upper deck seat was available, but still found the main cabin area to be spacious and very comfortable. My seat was backward facing, but it didn't really bother me. Again slept for over 9 hours on the return journey. BA Club World seats are a class on their own. I just wish that all airlines start offering lie flat horizontal seats.

Date:  31 MAY 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Justin Hewelt


 

RATING

3 Star Rating            

The Business Class section was fitted out with the traditional Club World flat bed, although it was accessorised with the new pillow and quilted blanket. BA's Flat Bed is just as comfortable as the Qantas Business seat, but I understand taller people tend to prefer Qantas over BA. With its high ceiling and curved white storage bins, the cabin experience on the 777 is very stark and really needs some styling/refinement more urgently than the 747.



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