British Airways First Class and Club World Business Class
seat reviews
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BUSINESS CLASS : new seat offers good sleep comfort with improved cushion
support, and better privacy. Length adequate, width good for sleeping. Back to
front layout - some like it, others not! A good sleep. Score : 9/10
FIRST CLASS : older style pod seat. Offers fair sleep and seat comfort,
but now looking tired and lacks support, and privacy. A product that BA needs to
upgrade if it is to match competition. Overall score : 7/10 |
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BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW |
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15 November 2007 by Mark Tunstall |
AIRCRAFT |
Boeing 747-400 |
CABIN |
Business | | |
SLEEPING |  |
SITTING | |
SEAT LENGTH | |
SEAT WIDTH | 
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LHR-BKK New Club on Upper Deck which is very quiet and great if you want to sleep. Cabin filthy upon
boarding, and cabin crew hardly apologetic. Seat (60K), however, was very comfortable (especially in
relaxing position) but rather difficult to get out of when other passengers asleep.
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BRITISH AIRWAYS FIRST CLASS SEAT REVIEW |
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15 November 2007 by Mark Tunstall |
AIRCRAFT |
Boeing 747-400 |
CABIN |
First | | |
SLEEPING | |
SITTING | |
SEAT LENGTH | |
SEAT WIDTH |
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BKK-LHR Seat 2K. Everything you expect BA First should be. Slick, attentive service, good food and
beverages and great seat (although some trim starting to show its age). Managed nine hours sleep.
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BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW |
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15 November 2007 by Maggie Wieting |
AIRCRAFT |
Boeing 747-400 |
CABIN |
Business | | |
SLEEPING | |
SITTING | |
SEAT LENGTH | |
SEAT WIDTH |
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LHR-JFK. Newly configured Club World, there have been small but significant changes most notably,
the flip-down cocktails/tray table, which can withstand minor turbulence and shaking. It does tend
to stick when attempting to open, but improved for the better nonetheless. However, the
corresponding seat - 60A - a rear facing window seat in Club World on the upper deck is too close to
the front cabin toilets. Without Bose noise cancellation headsets, one can hear the audibly loud
flushing sounds at the seat itself is only feet away. Comfort overall with their new Elis Spa wash
bag replaced with the usual amenity list, in addition to larger, lighter blanket and pillow offer a
better night's sleep. Intuitive AVOD and light location though I found the light a bit too harsh
for a dimmed cabin, still offers total control of your private space on board.
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DATE : 15 November 2007 by Paul Klee |
AIRCRAFT |
Boeing 747-400 |
CABIN |
First | | |
SLEEPING | |
SITTING | |
SEAT LENGTH | |
SEAT WIDTH |
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LHR-SIN. Seat 2A or 2K much better than 1A or 1 K (more privacy). Provided service incl. amenities
excellent. Only the IFE could be improved (broader choice or change of offerings should be done more
frequently).
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DATE : 15 November 2007 by Catherine Moss |
AIRCRAFT |
Boeing 747-400 |
CABIN |
First | | |
SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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LHR-HKG-LHR in First. Bed very comfortable. Cabin crew attentive but discreet. Remembered all my
likes including type of wine and strength of tea! Full outbound, half full on return. Impressed with
space, service and cabin. Not so impressed with inefficiency of LHR. BA First lounge too crowded
outbound. Arrivals lounge much better.
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DATE : 15 November 2007 by Peter Eberhardt |
AIRCRAFT |
Boeing 747-400 |
CABIN |
Business | | |
SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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Seattle to London - an awesome experience. Everything top notch - comfort, food, wines, service.
And getting to use the arrivals lounge (massage, shower) at Heathrow is just icing on the cake.
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DATE : 15 November 2007 by Fred Lintvelt |
AIRCRAFT |
Boeing 747-400 |
CABIN |
Business | | |
SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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SYD-LHR in new Club World seats. First time I tried the new seats and not very impressed. Privacy
in window seats is excellent and I like the extra space on the upper deck. However, the footstool
was about to collapse and every time the person next to you or in front of you moves, you feel your
entire seat rocking as well. Still a good business product compared to most airlines.
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Date: 08 OCT 2007 |
Aircraft: Boeing 777 |
Cabin: Business Class |
Review: Victoria Mitchell |
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SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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Older Club class seat but was more than pleased with it on an 8+ hour flight to Calcutta.
No First Class on this plane so was allowed to check-in at First desk. Outbound Club was only half
full which was great as felt like had cabin to myself. Food superb, no AVOD but several channels to
choose from. Service was superior to many other airlines, warm, friendly and courteous. Hadn't flown
Club for several years being a Virgin Upper Class convert but had forgotten what an enjoyable
experience BA Club was. Lounge doesn't compare to Virgin but that's not too important too me. At just
under 6ft, its space that counts. Plenty legroom, comfy seats, albeit not as much space as Virgin.
Got six hours sleep solid so no complaints. Looking forward to trying their new product. |
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Date: 1 OCT 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Michael Moretti |
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SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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Mixed review on the new Club World Seat. Cabin is light and airy and Upper Deck is much quieter.
Service excellent and professional. While seat is wide enough when fully reclined, it is tight in the
shoulders when upright, especially on the aisle. More importantly it appears that little thought or
concern with service delivery was given with re: to the privacy panel and recline. Depending upon
which seat(s) may have fully reclined and the position of the privacy panel, it is extremely awkward
for the FA to deliver the meal or pour wine without leaning or working from the small access way
behind the seats. When all seats are reclined, customers adjacent to the window may still need to
navigate lie flat seats and climb over customers.
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Date: 01 OCT 2007 |
Aircraft: Boeing 747-400 |
Cabin: First Class |
Review: Ben Smith |
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SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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MRU-LHR Seat 1K, Good food and seat especially as 6ft4", very quiet despite being next to the
wardrobe. Exiting aircraft was easy with WT+ held back. All in all good product. |
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Date: 01 OCT 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Paul Cornes |
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SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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HKG-LHR New Club World seat on upper deck. Whilst the seat itself is much better than the old Club
World product, every time the passenger beside me moved the whole chair rocked badly making a restful
sleep impossible. The entertainment system was not working properly, due as the CSD said, to "teething
problems". Shame as this seems to be the norm for the new Club World and when will BA sort it out?
Food appalling. I had a chicken curry which was simply inedible. However, crew excellent as usual and
despite the problems the seat is still the best there is.
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Date: 01 OCT 2007 |
Aircraft: Boeing 777-200 |
Cabin: Business Class |
Review: John Birleson |
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SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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LGW-MCO. The cabin is split into 2 sections. Both only have 4 rows making this feel quite exclusive.
The seat is the old style club world seat but still in good condition with everything working. Managed
to get 3 hours sleep on this daytime flight. Just what you need to help with the time difference.
Service was there whenever you needed it and nothing was too much trouble. |
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Date: 25 SEP 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Jon Liu |
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RATING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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Seat 63K on new Club World upper deck. Seats wider than the old ones and the flat bed was soft with
comfortable pillows and blankets. The holds on the side for hand baggage are well large enough for
storing medium-sized items, such as laptops etc. There is even a drawer to put your shoes. Well
designed tray tables, although buttons for trays, TVs and remote controls do need a lot of strength to
push them out. Very large TV screen with user-friendly touchscreen and AVOD options with lots and lots
and lots of films - probably too many. The games are well designed but the footrest does not work
quite properly although. Also, the button for the well-designed privacy screen was up on the top of
the seats' divider so every time you wanted to press it you would have to reach up high which is not
too good. The upper deck is better as it is not too noisy and very private (ideal for sleeping). The
best seats are probably 62A, 62K, 63B and 63J as they are on the exit row so it cannot be looked at by
anyone in front.
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Date: 25 SEP 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Tim Lederer |
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SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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Very enjoyable 6 hour Sleeper Service flight on the new Club World seats. IFE worked and the pre-
dining was excellent. Not much more you could ask for except of course that BA should finally get a
handle on their lost luggage for connecting passengers (only saw my bag again after 4 days).
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Date: 25 SEP 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Tim Lederer |
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SLEEPING |
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SITTING |
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SEAT LENGTH |
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SEAT WIDTH |
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Very enjoyable 6 hour Sleeper Service flight on the new Club World seats. IFE worked and the pre-
dining was excellent. Not much more you could ask for except of course that BA should finally get a
handle on their lost luggage for connecting passengers (only saw my bag again after 4 days).
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Date: 25 SEP 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Greg Bridle |
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RATING |
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Business Class Upper Deck. The new seats are great, but there are some definite things to be aware of.
There is much more privacy on the Window seats, but access in and out is difficult due to the narrow
space. If you're wider than average you may have difficulty getting through the gap, worse if the
person on the outer seat is in a fully reclined position. The seats are paired in shells, but this
means that all movement translates to movement on the other side too. My seat companion was larger
than average, and perhaps less agile than most, so there was a lot of disruption whenever he moved
around the cabin. If you're on this flight, get the inside seat but at the end of the row. That way
you're not going to have access issues but you'll get the privacy. Alternatively sacrifice privacy for
ease of access and take the aisle seat. Unlike normal seating positions on other planes, the BA seat
is very easy to get into a comfortable position. The "divorced" foot stool is a pain and a blessing. A
pain because it is difficult to get into the right position, but a blessing as it is very easy to fold
out of the way without having to adjust your entire seat position. IFE was excellent, but I feel that
the touch screens are going to become less viewable after countless nails have scratched the surface
of them.
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Date: 2 AUG 2007 |
Aircraft: Boeing 777 |
Cabin: First Class |
Review: Coicadin Benoit |
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RATING |
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ATL to LGW. Only 3 pax in the cabin and 1 dedicated purser. Excellent service, very professional and
attentive purser. Disapointed at the tv screen, very small too bright and could
not adjust contrast. Seat in 1st is nice, electronic commands and lie 180 flat.
Bit tight at the feet end though. must clarify that although BA does not offer
1st class on the Atlanta route, they will let Club passenger book seats in the
1st class cabin, at least when done online, like I did.
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Date: 2 AUG 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Marcus Bacher |
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RATING |
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JFK-LHR. The new cabin is very comfortable, bright and private. British Airways has set the benchmark
for business travel. I was able to get a good nights sleep and enjoyed the new entertainment system. |
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Date: 7 JUN 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Ben Smith |
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RATING |
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LHR-MRU. The new cabin is light and airy with plenty of room to move
about. Seat is comfortable and wide enough to sleep on when in the flat
position. The controls are easy to use and the new AVOD worked
throughout the flight. Cabin crew and food were good. All in all a good
product although do not know how long the new seats will last. |
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Date: 7 JUN 2007 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Y Fang |
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RATING |
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HKG - LHR. Although disappointed that the seats were not the newly
fitted ones, the existing club world seats with its flat bed 180 degree
lie flat is still the industry best. Have not flown the route in more a
year, but have always enjoyed these long overnight flights. Got an
upper deck seat and slept for over 9 hours, woke up during the breakfast
service feeling very refreshed. Was able to have a very productive day
in London and adjusted to the time difference with relative ease mainly
as a result of the rest I was able to have on those seats.. On my
return journey, no upper deck seat was available, but still found the
main cabin area to be spacious and very comfortable. My seat was
backward facing, but it didn't really bother me. Again slept for over 9
hours on the return journey. BA Club World seats are a class on their
own. I just wish that all airlines start offering lie flat horizontal
seats. |
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Date: 31 MAY 2007 |
Aircraft: Boeing 777 |
Cabin: Business Class |
Review: Justin Hewelt |
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RATING |
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The Business Class section was fitted out with the traditional Club
World flat bed, although it was accessorised with the new pillow and
quilted blanket. BA's Flat Bed is just as comfortable as the Qantas
Business seat, but I understand taller people tend to prefer Qantas over
BA. With its high ceiling and curved white storage bins, the cabin
experience on the 777 is very stark and really needs some
styling/refinement more urgently than the 747. |
British Airways Reviews
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