Boeing 777  Business Class  :  20 November 2006

BA has figured out how to bend the laws of physics and put 8 across seating in Business Class and not make it feel too claustrophobic. The seats are a bit narrow and if you are over 6 feet tall you are going to feel a little cramped length wise. There is not much extra room for ‘stuff’ so you will definitely be getting out of your seat and into the overhead once or twice a trip for laptop, head call, etc. I think that seat location is critical on this one – you don’t want to be too far to the back (World Traveler Plus) because of the noise and the first row is too close to the galley and heads. In the center section if you in the middle you will always be crawling over the outboard chairs and if you are on the aisle then someone will always be crawling over you. What’s make these seats even better is that many flyers are just getting off an AA flight in London and they are still tired from the Trans Atlantic part of their trip on American’s crummy business class. On BA now you can get the sleep you were supposed to get earlier in the trip.

Boeing 747-400  Business Class  :  20 November 2006

LHR-CPT. Excellent service all round, seats are more comfortable than they used to be and I managed 7 hours sleep. The only criticism is the seat width which is poor compared to SAA on the same route.

Boeing 747-400  First Class  :  27 September 2006

1A and 1K are the best seats for me. I agree that being next to the wardrobe is inconvenient during pre-take off and after landing but there is much greater space under the window at these seats. Also, you do not get anybody walking past you once you are airborne. Only problem is that these seats do not normally become available for prebooking until 24 hours before departure - so hard to guarantee.

Boeing 777  First Class  :  27 September 2006

Outstanding service from LGW to BGI. Had seat 4A on way out to Barbados and 2K on return. Food on the outbound was much better than the inbound. The hot breakfast on inbound was rather overcooked. Wines fantastic and would definitely recommend the Chablis Premier Cru Mont de Milieu 2004. Seat were great as always! Fab nights sleep on the way back!

Boeing 747-400  Business Class  :  27 September 2006

LHR- Singapore return. Among 6 airlines I've travelled on this route, BA's extra padded, "new" Club seat is unquestionably the class leader. One irritating minus is the too narrow seat width for most westerners and "generously-proportioned" Asians as I am - consequent on an impractical "69" seat layout which may fit more seats but detracts from optimum comfort of back-facing seats. Club passengers however wisely avoid middle sandwich seats downstairs where possible.

Boeing 747-400  First Class  :  27 September 2006

LHR to MIA return in First Class with a Friend. Service was excellent by a husband and wife cabin crew up front. Two friends from another cabin were allowed to join us for the rest of the flight after lunch had been cleared away. Totally hospitable crew couldnt do enough for us, not snooty and not pretentious at all - like so many of the first crew often are. Food was average not a lot better than Club, wines are far far better.

Boeing 747-400  Business Class :  27 September 2006

LHE-SYD return. Lovely flights both ways (via Bangkok), both upstairs with a window seat. If you get the seat near the emergency exit or at the back of the cabin, then you don't have to step over anyone. I was lucky to get these seats by checking in on-line literally 24hr before the flight. The flight attendants were friendly and hospitable. The food was OK, but pretty nasty on the BKK-SYD and BKK-LHR stretches. (I'd ordered VLML and changed it to AVML on the way back in the hope it'd be better; no such luck.) BA's lounge at LHR is very relaxing and the services available in it very good. Qantas's lounge at SYD in contrast seems rather plain.

Boeing 747-400  Business Class  :  27 September 2006

LHR-BKK-SYD-SIN-LHR and LHR-DEL-LHR. They have the best business class seat around, it is comfortable allowing you to have a good nights sleep. The service is consistent, always up to their high standards and they have some of the best lounges around the world. The staff are friendly, efficient and approachable. I look forward to my next trip on Club World. 

Boeing 747-400 Business Class  :  27 September 2006

LHR-SFO. The very best business class seat, I love the service in the upper desk. One mention is the small drink tray, when you get up from your seat you can easily get a shower from your drink. Also the BA inflight entertainment needs refreshing and updating and is not as varied as Virgin, but BA beats Virgin in service and quality of staff. Business Class upperdeck is better than First on BA, less formal and the best in the air.

Boeing 747-400  First Class  :  27 September 2006

LHR to JFK. Although the seat was just somewhat more comfortable than the club world seats, the service was much better: excellent food, good wines, a special care from the crew. The cabin is airy, the ornaments reflects good taste. The only negative experience was the men’s room: not better than on club world or even on the traveler class.

Boeing 747-400 First Class  :  30 July 2006

Sydney to LHR. The seat is excellent however some may find it narrow at the hips and feet areas. 2A+K are by far the best seats especially K as the aisle on the left side of the cabin is used more. The upgraded people from Club are always put in row 5. The Cabin Services Director is a good touch that many airlines have replaced with a Senior Purser.

Boeing 747-400 Business Class  : 30 July 2006

SYD-LHR. Lie flat beds excellent. Nice and private without being hemmed in. Staff and food top notch. Can't wait for on demand entertainment as the current programming is limited. The only let down was the lack of instructions for the foot stool. I thought it didn't go all the way up. A kindly steward noticed this and proactively adjusted it, without me asking, when I was enjoying a midnight snack in the galley. I only figured out how to adjust it when preparing to land in London. The blankets gave off that many static sparks I felt like a mini thunderstorm! After seeing your survey, I noticed most people slept curled up on their sides. There was enough space to do this despite being a more dense than normal 8 across configuration.

Boeing 777 Business Class  : 30 July 2006

I wish there was a 4 star option because the seats are better than OK but not quite perfect. Best to sit in an aisle so you dont have to climb over people in the middle of the night. Can't say enough about the Sleeper Service meal. The food is not world class but you'll have a decent dinner from an above-average buffet in the lounge. A couple of drinks later you're ready to fall asleep as soon as you reach altitude. Club seats are a little narrow but unless you're really broad-shouldered you'll settle down and get some sleep. If you move in your sleep then you might get annoyed. I toss and turn in bed and found that once I got comfy I had to resist the urge to shift. Blankets and pillows are fine but nothing special.The one thing that really bugs me is the headrest. You can slide the headrest up to the end of the bed but it takes up a few valuable inches of bed space. Not very helpful if you're tall and want to stretch out. I find the little divider screen gives you enough privacy for sleeping.

Boeing 747-400 Business Class : 25 July 2006

BA Business class has been excellent since the introduction of the Flatbed seat. Despite my 6'2'' I normally get 4 hours of sleep between SFO and LHR. Probably the best in the industry on long haul. The only detrimental part of the design seems to be the fold-out beverage tray in front of the passenger. Have seen many passengers getting their favorite wine etc. into their laps, even without any air disturbances. The FAs confirm that one. Just had a port wine shower myself on way into Cairo. Much better than the commute into Tokyo with JAL.

Boeing 747-400  First Class  :  25 July 2006

Just arrived in Sydney after yet another top quality flight. Sat in 3A- the perfect seat as it is not too close to the noise of the rear and away from the thoroughly distracting wardrobe at the front - aviod 1A & K at all costs! Food, sleep, wines all perfect.

Boeing 747-400  Business Class  :  1 June 2006

LHR-SYD Great seats, 13E & 13F the best, so that you do not have to climb over anyone should you need the bathroom. Seats totally flat and loads of room. Duvets would probably be better so not so much static. Good comfortable nights sleep.

Boeing 777-200  First Class  :  1 June 2006

KWI-LHR-CDG-LHR-KWI. First time taking BA First Class, usually go Business Class, and to say the least I do no expect to go on Business Class after enjoying BA's superb service and cabin environment in First Class. The food whenever you want, and the bed preparation on the way back from LHR to KWI truly made it an enjoyable flight. The only setback is that you cannot have a conversation with the pax near you, due to the mini-cabin shell. Overall "Simply First"!!

Boeing 747-400  Business Class  :  1 June 2006

LHR to Miami. After flying many times on Lufthansa's & Privat Air new C- Class Product, it was an amazing experience to fly with BA's flat bed. Service and comfort in the upper deck are unbeatable. I just wished they would upgrade their food service, then it would be better then most airlines in F-Class. Very comfortable seat in upright or flat position! Nice blankets and pillows are provided.

Boeing 747-400  First Class  :  1 June 2006

First seat is comfortable and private enough, especially on 747 but 777 can seem cramped and stuffy if close to full. Unfortunately BA seems to think that the seat makes up for what is becoming very ordinary food and service in their First Class. At these prices it need to be more special.

Boeing 747-400  Business Class  :  1 June 2006

LON-DEN. Excellent trip to Denver in 2K. Flat bed excellent; service and food good. Wine selection almost completely available. Usual aisle crossing problem but not really an issue. Overall far superior to US airline offerings on the same route.

Boeing 747-400  First Class  :  23 April 2006

LHR–SFO / PHX–LHR. When the seat is fully flat there is a slight bump in the middle. This can be fixed by taking the duvet provided and sleeping on that. I personally think that the best seats are 5A and 5K. These seats have the most space. Do not sit in 1A or 1K as you are right next to the wardrobe and it is also a bit cramped.

Boeing 747-400 Business Class  :  8 April 2006

JFK to LHR. After years with AA and KLM and sometimes Cathay, my Business Class 1st trip with BA was excellent. The seats were so comfortable; I'm 6'1'' and had great sleep on very cofy flatbed but best of all BA cabin staff were on good form and provided best service I've had in years. BA Business is as good as many in First.

Boeing 777 Business Class  :  27 March 2006

BOS-LHR, late night sleeper. I ate a small dinner at home, got on the flight at 20:40, and slept very well for the relatively short flight. Thicker comforter, quiet and dark cabin, a quick nightcap -- all helped me sleep. The flat seat, though slightly narrow, was very comfortable. Breakfast and a shower in the arrival lounge. Whole thing was perfect.

Boeing 747-400 Business Class  :  24 March 2006

LHR- HKG. After flying around asia with Cathay and Qantas, it was really good to get back to Club World. Flying flat really does make the difference and being open on one side you do not feel like a sardine as in some "herringbone" configurations. Wines excellent although the menu was very similar to that of my connecting Cathay flight into HKG. Excellent friendly staff and IFE was sufficient (compares favourably with my recent trips on Varig and Korean Air)although not as good as Cathays.

Boeing 747-400  Business Class  :  23 March 2006

Seat 14A and K are in the forward Club World Cabin back-facing the bulkhead, and there is direct access to the aisle without having to walk over the aisle seat. With the seat divider up, it provides even more privacy than First. The BA seat is flat AND horizontal - unliked the angled seats that I find uncomfortable. Service is terrific. I am a 5 million mile Executive Platinum on AA and am already Silver in BA Executive Club as I tired of AA's horrendous in-flight product. BA Club World is better than AA First Class!

Boeing 747  First Class  :  14 February 2006

Seats were very comfortable offering a good nights sleep, and the ambience of the cabin was relaxing and quiet.

Boeing 777-200  Business Class  :  7 February 2006

777-200 LHR-PVG and PEK-LHR (11 hour sectors). Club world has lie flat beds which are better for me than the sloped flat seats on some other carriers. It also means you can sleep on side whereas on conventional seats you cannot. For me there are two downsides which mean the BA product is not as good as the ordinary seat products. Firstly they are designed for short people. I am 6'5" and find it impossible to sleep with my legs cramped up into the seat. The first class product just accomodate my legs, but the Club World seat is very short of leg room in flat bed mode. The second problem for me is the peculiar seating layout. I get airsick traveling backwards and this means I cannot have a window seat on BA as all Club World seats by a window face backwards. Comfortable for day time, lousy for night time.

Boeing 747-400  First Class  :  3 January 2006

LHR-SIN-MEL return. Went out Business, returned First Class. Had always wondered just how much better first would be over club. Seats are wonderful, comfort and support levels are just right. Is the extra price worth it? Once the Club World seat upgrade is finished (softer beds) - I'm not sure. BA may have a problem filling first when Club is so good. For a bit less money, I'd go first every time. Spoke to a few Australian travellers on both journeys who didn't have many kind words for Qantas.

Boeing 777  Business Class  :  3 January 2006

Simply the best business class, flew several times summer of 05', bed goes completely flat, maybe a touch narrow if you're over 240 lbs, but perfect for me, I'm 6'0, 185, feel very private at the window, get there in great shape, flight attendants don't bother you with over service.