BRITISH AIRWAYS First Class and Club World Business Class Seat reviews

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 777

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 777

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 777

Seats are ok as they are full flat and rather when sleeping or reading. The negative aspect of window seating is facing backward and having to climb over your neighbour to get to the aisle. Four seats in the middle feels a bit crowded, not much storage either. Cathay Pacific layout so much better - more storage, more privacy, bigger pillows. The fact that you are face to face with your neighbour is not that great on British Airways.

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

My favorite seat (61K) on upper deck. The pillow was thin and rather small. The comforter provided adequate warmth without too much padding or bulk. The window seat is facing backwards but in the upper deck, it offers a good sense of privacy and a lot of extra storage space that is built in a row just below the windows. One, however, has to contend with the lower overhead clearance on the window side because of the curvature of the fuselage. The seat was wide enough for my shoulder width but I can understand if one has broad shoulders, this could feel cramped and claustrophobic. The seat was comfortable to work, watch tv, read and eat in. Seating comfort can be improved considerably by adjusting the lumbar support. It reclines into a completely flat bed with the foot rest providing additional bed length. The arm rests lowers to be flush with the bed providing an additional 4 inches (approx.) in width. I find it difficult to sleep flat on my back because the bed feels narrow and tend to get better rest on my side. On this particular flight the seat controls did not respond to recline fully. The flight attendant was very prompt to assist me and there is a “secret” code to reset the seat computer. One has to hit the following buttons in sequence (1) flat bed, (2) upright seat and (3) negative lumbar support. Upon hitting this sequence, the seat went into a reset sequence where it went fully flat, and then came back to the take off/landing position, while the privacy screen went up and down. The seat offers good comfort, rest and privacy.

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 777

My wife and I chose BA because it offers a nonstop from San Diego to LHR. The bizarre seating configuration in business class is substandard. The 2-4-2 arrangement gives you a choice of sitting at a window or in the center facing backward or on the aisle facing forward. There's nothing wrong with facing backward except on takeoff and landing, you're not aware that you're not facing the front of the plane. But if you sit in a back-facing seat, you must literally climb over the outstretched legs of the passenger on the aisle if you wish to use the lavatory. And if you sit on the aisle, you must put up with others climbing over your outstretched legs. Perhaps this is not a major concern for some, but I consider it disqualifying. The seats are also skimpy for business class, making it difficult to sleep comfortably or even to access the small storage locker. On top of that, the food was poor and the service spotty.

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 777

LHR-EZE We had requested seats 3E/F which are the facing backwards - for couples - pair. It was a night flight, slept about 6 hours. The seat was OK and if you accept that the pod layout is there to stay with BA for the foreseeable future then fine. It is still a bit weird though. Everything worked which is a nice surprise. Return aircraft a bit different though.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Mexico to London. The seat layout doesn't work; there is no privacy, little storage space especially when laying down and business class service was poor. To add insult to injury my luggage was misplaced by BA and only turned up several days later with not so much as an apology!

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

YVR to LHR Club World. BA's Vancouver lounge does not open until 1.5 hours pre-flight so avoid an early arrival or long layover Limited offerings of food and liquor/wine in lounge. Seats 18 DEF and G. Not a true lie flat as the head is slightly raised. Aisle beds with no privacy and one is frequently bumped by passerbys. Inner two positions offer good privacy with screens but one must climb over legs of aisle beds to exit. Restful sleep on eastbound crossing although service was scarce at times. Arrivals lounge in Terminal 5 is a must if you have the time. Have a breakfast, shower and massage.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

LHR to SEA First Class. Concorde Room lounge at LHR a great place to relax, Great selection of wines and food with attentive service. Seats 2K and 3K afforded adequate privacy with reasonable storage. Excellent food and wines. The service was professional and one of the best aspects of the trip. Beds were made up with mattress and sheets. Fully lie flat bed was comfortable and provided an acceptable days sleep. This was our first experience with the new first class on BA and were not disappointed.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777

Have flown BA club class a couple of times and the service is getting worse every time, but this time beat everything I have experienced before. Firstly they split me and my wife up, because the other passengers had paid extra to choose their seats. However after take off we found that the seat next to my wife was empty. I asked whether I could move seats only to be told no - that is a crew seat, the captain will use it sometime during the flight. When asked why 'the captain' couldn't therefore use the seat I would be vacating, the answer was 'he always uses the same seat'. Upon arguing the point further, the answer from the manager was (and I quote) "if you don't like the way we do things, I suggest you fly Virgin in future". A formal complaint was lodged upon return, a reply was never received.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

First time with BA for many years. Quite honestly I usually just avoid them. Dubai to LHR Boarding was a comical as usual. They boarded passengers with kids first, then First and Business. I'm sorry but that is the wrong way around. When we did get the call I noticed many with economy tickets getting thru. Seat is terrible, food not much better. They even serve it like economy. You get your starter and desert on a tray then your main placed in the middle!

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Comfortable for sitting and sleeping. However, plane was tired, footrest on seat behind was broken so every time it fell down, it was like I was being hit in the head. Not much room to put anything but OK. TV screen clarity was so bad I didn't watch anything - don't know if it is just the rear facing seats that have this problem but seem get the forward light reflection on the monitor which makes it really difficult. Seat does go flat, not sure how tall people go for seat length but OK for someone of average height. Much more private by the window than in the forward facing aisle seats, but need to keep the privacy screen up - must drive the staff nuts serving, and I kept being surprised as I didn't see the staff coming.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

First class price for a third class seat! Flew Toronto to London in the 'old first class' - it is worn out. Ripped seat, worn out carpets, bits hanging and the ingrained dirt really is off putting. Tiny TV screen so they gave me a grubby IPAD. Took off and the seat didn't work so couldn't recline it or turn it into a bed - how come I don't get a full refund as the web marketing is specific about how good it is and it isn't. If I have the choice I will never fly BA first class over it's many rivals.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777

LHR-Toronto; Club class. No electrics to seat (except for seat controls) so no reading light, call button or entertainment. Tear in carpet over which I fell on entering seat; footrest broken & unusable. Cabin lights were dimmed after take-off so I spent 6.5 hours in darkness unable to read with no entertainment (as we were due to arrive in Toronto at 9.00pm I didn't want to sleep). I complained four times & got nowhere (staff disappeared after lights out). Half an hour before landing Customer Service Director arrived & said that things were so appalling that he offered to raise a complaint for me; I received an email from BA confirming this. I emailed three times from Canada (through BA system) and received no response. I had difficulty logging on in Toronto to choose seats so called Customer Service; after 15 minutes on hold they cut me off; I redialled and after another 15 minutes they cut me off again. In UK I finally received response – they have credited my account with worthless Avios points (after this experience I'm not flying BA again. We’ have both been Executive Club members for 18 years but that's the end of our relationship with BA. We've watched standards -particularly staff attitudes - gradually decline over that period.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

New seat does not have the ability to raise the footrest until the seat is fully flat. The footstool is either fully raised or fully down - not an improvement on the old seat. The foot area is too narrow when sleeping. Not so much storage space as the old first class. There is not very much privacy unless you are in seats 1 or 2 (A/K)

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Came back from Bangkok on the night flight. Top to tail configuration is ridiculous, climbing over someone's legs to get out. It enables them to cram in more seats. Food was little better than economy. Good selection of decent wines though. Cabin staff were fine, a little "nannying" but otherwise fine. No storage space for books, water etc, particularly when seat reclined. Having said that, I actually slept quite well.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Singapore to Heathrow. Qantas Lounge at Singapore good - showers clean and spacious. Club World Seats much more comfortable than Singapore Airlines A380 type seat. Can recline to watch TV, then easily recline more to go to bed. Slept well, seat 18K felt quite private. Food was perfectly OK, IFE also adequate. In my opinion the comfort of the seat is far more important than anything else over a long flight.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

LAX to LHR. The new first cabin has been out for a year, and this one definitely showed its age. Paint around the monitor has chipped off, and there were dust/dirt accumulated at the large gap between the window side armrest and the little pedestal for drinks. The monitor graphic was in very poor condition, colors were off, and movie image resolution was very low resolution. You almost cannot read the subtitle because they were so pixelated. The content of the entertainment is very minimal. I love the blind that drop and raise by electrical control, it operated quietly. Omitted overhead storage at seat 1A and 1K resulted the passengers storing their hand carries above my seat (2K). The frequent access with door slamming annoyed me terribly. There is no space for holding a bottle of water, which is a terrible design fault. The folding table top only cover about 80% of the seat width from the window side, so if you were sitting at the K seat, it would introduce a problem that you will need to dine off your plate resting close to the edge of the tabletop, and leave your bread and butter and everything else on your right hand side. The new seats configuration in the front of the 747-400 leaves the cabin with very little room for the isle. If your seat is at row 3 or behind, you may likely get gentle-bump by other passengers on the way to lavatory or the attendants serving meals.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777

We flew Cancun to LGW. After checking in the staff then told us that they have no business class lounge and handed a voucher for $22 to compensate. This was disgusting as every other airline had lounge facilities. People were sitting on the floor because there were no seats, this is not why we travel business class! Using my priority pass, I managed to get in a lounge. BA need to sort this out. Flight was fine but the food was awful.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777

Flew to St. Lucia last year with my mother as she never flies business. Found food to be sub standard and pods awful. It was really disappointing. Not sure if this is because it is the "holiday" route, the service quality is reduced. BA staff were fantastic - helpful and doing a good job with the bad cards they were dealt.

BRITISH AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

My wife and I flew BA from SFO to LHR and return in the new business class. We found the seats quite comfortable both as seats and as a bed. The "pods" provided a reasonable amount of privacy. Service was decent. The biggest negative was a lack of easily accessible storage space. There was no convenient place for reading material, and once the seat was lowered there was no place to put little stuff like glasses. Eastbound the breakfast was absolutely terrible, a rather dry bacon sandwich. Most of my travel is on UA, and I would give UA higher marks for food, but prefer BA's business class to UA's new business class.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

London - Bangkok return. Very disappointing. Lounge very good and service excellent. First Class was very old fashioned - not been upgraded. Screens small. Food average, wines better. Below standard of Business Class seat on middle eastern airlines. Same style aircraft in both directions. The staff were superb on both flights apologising for the old seating - told me that the Business class had better seats & screens. I think there needs to be some attention paid if British Airways wish to remain at the top of your game.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

London to Hong Kong on B747 with the new BA first class product. Seats extremely comfortable, if a little narrow. Service excellent from experienced and professional crew. AVOD lets the product down. Good screen size but limited content. Agree with those that say why would you design the seat so that the leg section cannot be separately adjusted. Having said that, I don't think it negatively impacted on my comfort.

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

DFW-LHR on Boeing 747-400 and LHR-ORD on Boeing 777-200. DFW lounge Ok. decent selection of wines, but food was quite scarce. very attentive hostesses in lounge. flight was on time to LHR. I had seat 60A on upper deck. I loved the quietness of the cabin. You also get 2 FA's for service, so requests are handled quickly. Food was good, not spectacular, but good. Entertainment on demand and had decent selection. Was able to sleep a good 6 hours of the 8.5hr flight time. Arrived in London on time. Arrivals lounge is excellent at Heathrow. Good choice for breakfast, and opportunity to take hot shower. Return leg not so good. quite old Boeing 777-200. Had seat 10D which wasn't a good choice, because of proximity to the galley. The foot rest is protected which doesn't allow to completely stretch out. If you get this seat you will understand. Service was ok. Entertainment was on an old loop system which they only ran once during the 9 hour flight. For business class I felt this wasn't good enough. If you fly BA Club world make sure you check on the aircraft you are flying - in future I will always shoot for the upper deck as my preference. The rating I give is for the DFW-LHR leg.

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

BKK-LHR with seats 62A and 62B, the best upper deck seats, where in 62A there is unlimited leg room because of the emergency exit. Prompt drinks and meal served by two senior BA staff who looked after the 14 passengers enthusiastically. The BA bed works fairly well, almost as comfortable as in First, and I slept much of the night flight back to LHR. BA's Upper Desk on their 747s is hard to beat, and it will be a sad day when the 747s are retired.

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 777-200

LGW-UVF with my wife - and had seats 11E and F in the central pod. Very private - so much so that the FA kept forgetting I was there. Had to grab her attention on 3 separate occasions after being missed out for drinks and meal. Seat great - and easy to get to sleep. Nice cozy space - although would certainly have chosen an individual seat rather than the middle pair had I been travelling alone. Comfort good, managed to get an excellent sleep, and the wines were first rate. Overall very comfortable flight - although okay, the Gatwick lounge is light years away from the Galleries at LHR T5 - especially in the food offer.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 777

LHR-DXB The new First seat is more suited to the 777 than the 747. The curve of the fuselage limits the space per seat in the 747 but the cabin is quieter due to no through traffic. On the 777 the little triangular table is larger and there is more space around the seat. Being semi-exposed to the aisle doesn't normally bother me but I was conscious of it this time being a western male in my sleeper suit across the aisle from an Arab woman who may have expected more privacy in First Class.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 777

Flew Sydney to London in a full cabin. 50th birthday present to myself. In light entertainment did not operate Sydney to Singapore but fortunately did for most of the journey Singapore to London. Double windows with Venetian blinds and no one beside me. Flat bed attended by staff.

BRITISH AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

BOS-LHR-DXB, both segments on 777 with Old First seats. Those are good seats, although everything is pretty weathered in the cabin. Nothing memorable. The amenity kits are pretty cheap, food was OK, not overly impressed, but more space than business. DXB-LHR-BOS on 747 in New First. I was very excited until we took off. When I tried to adjust my seat, I couldn't figure out how to raise the legs and slightly recline the back. There is only one control for the entire seat. So I asked the FA, she laughed and said "you can't". That's right, you cannot adjust the legs and back separately. It is either sitting up and your feet way extended onto the lower ottoman, or fully reclined into a bed. the legrest of the seat does not start to come up until the seat is almost in the fully reclined position. Such a shame, because the seats otherwise were comfy. FA said everyone complains about it. Seats are much narrower. Buddy Seat is impossible to use. Literally. I tried to sit in it to have breakfast with my travel companion, and basically couldn't fit. Sleep position was good, but less space on the foot end. IFE was terrible. Huge screens, lots of potential - but super blurry picture on all screens and only about 10-15 movies to choose from. It's a shame that airlines continue to disappoint with new products.

BRITISH AIRWAYS CLUB WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Privacy, true lie flat beds, lots of storage, pleasant crew, incredible lounges and decent main hub. The business class layout allows passengers to get out of their seats even if there neighbor is sleeping. I just don't get why this setup did not become the standard for all airlines. I always try and get an upper deck seat.