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The true lie flat is not 21" as advertised. Moulding and the entertainment unit reduces this to about 18.5". Very narrow and difficult to get comfortable for a 5'10" man.

These are tough seats. There is no storage room so all bags (even a computer bag) go overhead. There are no usable pockets so even a headphone case had to go in the briefcase and into the overhead. IFE is fine. Lie flat actually depends on your legs and feet entering a tapering cone that just simply doesn't work well. Padding is adequate and oversize pillows and a quilted blanket help. The seats are an obviously cheaper version of the pods that other airlines have done better.

The new lie flat seats are lousy for tall and/or larger individuals. The width of the seats very narrow unless you are thin. The lie flat is too short for me as I am 6'2". My feet were crushed into a tiny space under the seat in front of me and never allowed me to stretch out. The seat controls work fine, but that does not help the decided lack of space. The seats could have been made wider had the table that is built into the seat been made smaller. The seats are very hard, resulting in a sore behind after a few hours. Wide regular seats, such as those used on the 777, would have been a far better choice. All around a big disappointment.

It is nice to have a true lie flat seat, but it is a squeeze for larger men, particularly in the shoulder area when in the bed mode. This is less of a problem on the window seats than in the middle seats, and I would strongly recommend that anyone over 6 feet choose the window. The problem is made worse by the narrow triangular heat rests, but that is compensated for by the huge pillows that DL gives you on the overseas legs. The traveling companion isolation is real, but I found it better is you split the aisle between you versus the middle seats partition between you. If traveling alone, it is perfect. You can adjust the seat any way you want but it requires a lot of trial and error with the buttons, versus the older business class seats. The fact that you can't open the tray table if the seat is too reclined was annoying. I would definitely select this product over the standard BE on a 767, but I prefer the non-lie flat BE seat on the 777.

Seat was comfortable and well secluded - window seats in the odd-numbered rows appear to have slightly more space. All seats now have direct aisle access. Food and service were excellent. Only downside for sleeping is that the armrest doesn't descend when the seat is reclined, so slightly narrow around the shoulders. I'm 6' tall and had enough space in the flat bed to stretch out.

JFK-LHR on the new flat seat. I am 5'9", 170 lbs, broad shoulders and thought the seat was great. I hear a lot of complaints but this is a great seat.

It was fine with generic business class seats, although the rows are not evenly aligned, a plus for single flyers but a disadvantage for couples seated across the aisle from one another.

I don't know what Delta was thinking of with these new seats. They are very narrow, angled away from windows and offer little privacy. Most passengers required assistance deploying their tray tables. I was traveling with my wife and it was impossible to have any conversation. Also we were unable to dine together because there is no provision for a guest at your seat. I tried the sleep position but there was not enough room for my feet so I sat up for the entire flight. I would be surprised if anyone from Delta ever tried out the seats or this cabin configuration before ordering . What a waste of their money. I will avoid this cabin in the future.

I was 99% happy with my window seat. The window was not as hard to view out as some have said, video screen was not as large as I expected, but comfortable to watch the movie. I snoozed well in a partially reclined position, and tried the lie-flat mode for a short time. If this had been a long international flight, I would have slept well.

TLV-ATL. The seat doesn't recline so far back and the sleeping position was barely flat. Service was nice and food satisfactory. IFE Screen too small for Business Class.

The new business elite ATL-LHR is a vast improvement over the existing product offered on the 767 aircraft. The seating configuration is 1-2-1 with a completely lie flat bed. I hope that they roll out this configuration on all of the 767 aircraft.

The new seats in business class are among the worst business class seats available for tall men (6" 2" and taller and weighing 225 or more), because of the narrowness of the seats and the restrictiveness of movement when the seat is fully reclined. In addition, the lack of space around the seat when not sleeping precludes putting a computer bag or other briefcase on the floor for easy access as you work. You must keep the bag in the overhead luggage area, thereby necessitating getting up every time you need something from the bag. The narrowness of the space where one gets in and out of the seat makes numerous moves to retrieve materials from the luggage area quite inconvenient. The seats are truly dysfunctional. In addition you do not have full control over movement of the various parts of the seat. The seat as a whole tends to move to different configurations, rather then allowing the passenger configure the seat to his/her preference.

MAN-ATL in an old 767-300ER in BusinessElite. Unfortunately, Delta's BusinessElite cannot compete with the likes of British Airways or Virgin Atlantic. The seat is at an awkward angle for sleeping causing you to continually slip down, IFE leaves much to be desired. To add insult to injury, the seat is of an inadequate width due to the ridiculous 2-2-2 arrangements of the seats when economy is 2-3-2.

Business Elite has been going slowly downhill for many years and it is a very good thing that the current product is being phased out. The Business Elite cabin of the 767 is just about the worst possible transatlantic business class and offers bad value all round. The seats at a width of 18.5" are barely acceptable for economy class and the 2-2-2 configuration is a big DL mistake. There is not enough shoulder room and the space between seats is inadequate since there is not enough room for two drinks to co-exist on the mini table between the seats. It is unfortunate that DL chose to redeploy the 777-200 on other routes leaving no choice for LGW/LHR. Skyteam members did have the option of booking award seats on VS or earning miles on CO with a better than DL Business First service on the 777 to Newark, however with CO pulling out of the alliance this will no longer be possible.