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BUSINESS CLASS : there are several types of Business Class seat offered across the Emirates Boeing 777 and Airbus A330/A340 fleet. A negative factor is that Emirates uses a 2x3x2 cabin layout on many aircraft, and this is below an acceptable Business Class comfort standard - the dreaded middle seat being provided. None of the seat layouts offers a true lie-flat recline, with the newest product an angled lie-flat format - average for sitting/relaxing positions, but poor for sleeping comfort. Score : 6/10

FIRST CLASS : a mixed product. At best, the First Class suites offer a good level of privacy, and whilst slightly cramped in width terms, the flat bed format offers a good sleeping position. Older First Class seats have a poor full recline comfort level, and do not match many airlines newer Business Class standards. 9/10 for the suites, and 5/10 for older style seats. Overall score : 7/10



Date:  08 OCT 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review:  W Rouda


 

SLEEPING

2 Star Rating

SITTING

2 Star Rating

SEAT LENGTH

2 Star Rating

SEAT WIDTH

2 Star Rating

The 2x3x2 in Business class between Dubai and Bangkok is very uncomfortable and should be avoided, it’s more like an superior Economy Class cabin. The seats are old and really create a credibility gap in the Emirates airlines standard. Business Class luxury and ambience simply no longer exists on this sector.

Date:  1 OCT 2007

Aircraft:  Boeing 777-300

Cabin:  Business Class

Review:  Susan Lawson


 

RATING

1 Star Rating            

J Class on KUL-DXB-KUL. Seats were extremely tight. I agree with Peter Wood that EK J Class seating goes back beyond 15 years. They need to replace these old seats or they will find themselves unpopular

Date:  1 OCT 2007

Aircraft:  Boeing 777-300

Cabin:  Business Class

Review:  B Kuesel


 

RATING

2 Star Rating            

In sleeping position you will not be able to move, if the seat in front of you is fully reclined. This is business class style 10 to 15 years back!

Date:  1 OCT 2007

Aircraft:  A340-500

Cabin:  Business Class

Review:  Brent Anderson


 

RATING

1 Star Rating            

Modern, quiet aircraft, shame about the seats. Long way behind the top airlines. 14 hours in business class without a lie-flat must make Emirates almost unique by modern standards.

Date:  25 SEP 2007

Aircraft:  A340-500

Cabin:  First Class

Review:  B Haider


 

RATING

5 Star Rating            

DXB-AKL-DXB: the first class suite offers the most privacy. Bed could be longer (feet in clothes storage).

Date:  25 SEP 2007

Aircraft:  A340-500

Cabin:  First Class

Review:  M Lacey


 

RATING

5 Star Rating            

The suite was wonderful, although it does look like it has had a few bumps since introduced in 2003. The privacy was excellent. The doors on the return flight were broken, and I had to manually close them. As always with emirates ICE was fantastic. Overall I would say this was a great flight, and I agree with people requesting duvets.


5 April 2007

Airbus A330  First Class

1 Star rating

A330 seats are awful for a first class offering. More like premium business on a regional airline. Only flew daytime (knowing old aircraft was on this route LGW-DXB). I would only fly on newer 777-300ER / A340 overnight - but coming from UK you won't see a A340 and very limited 777-300ER service so book carefully! Two standards in one class - not very user friendly.

Score:   1/5    (review by Giles Saxby)

 


5 April 2007

Boeing 777-300ER  Business Class

Business Class in the new seats is a huge improvement on EK's older J- Class product with the largest improvement being that there are now real flat beds in Business! Seat pitch was fine and I'm 6'2". Only issue with the new seat is that it is perhaps a bit narrow which is noticeable if you are sleeping on your side. IFE is excellent as always with the new ICE system and large 19" personal in-seat screens. The wooden trim effect around the screens in addition to around the windows is also a nice effect. Seat massage function has separate massage zones for your lower legs/upper legs/back/shoulders which was nice, but could have been more powerful.

Score:   5/5    (review by J Lawley)

 


5 April 2007

Boeing 777-300  Business Class

1 Star rating

Our experience of the seats in Emirates was like going back 10 years or more - just leather recliners, where you had to try & sleep at an angle that was not comfortable, & this was for the flight to & from Australia via Dubai! The service was excellent, pity the seats weren't.

Score:   1/5    (review by Peter Wood)

 


28 March 2007

Boeing 777-300  Business Class

1 Star rating

DXB-LHR. The aircraft was incredibly knocked about and the seats really showed it. Far more cramped than 777-200 Business and IFE screen was pathetically small. Emirates really must upgrade their 777 interiors

Score:   1/5    (review by Henry Jolliffe)

 



28 March 2007

Airbus 340-500  Business Class

3 Star airline

Sydney-Dubai was excellent, superb entertainment system. Colour change cabin lighting, good food too! Transiting in Dubai manic. A330 DXB-LGW cramped and seat too high under thighs, and doesn't recline sufficiently.

Score:   3/5    (review by M Greening)

 


28 March 2007

Airbus 340-500  First Class

DXB-SYD Best 1st class I've been on. The privacy and space on the A340-500 is unmatched. Service excellent. Ice system is great, but on two occasions on the DXB-SYD flights this was not working for the first hour including lights and seat adjustment. This had to be reprogrammed. All other seats were working well. If travelling from UK to Australia don't expect this level of comfort on the 777 from UK to Dubai leg, not much different to the average business class.

Score:   5/5    (review by Mike Lang)

 


28 March 2007

Airbus 340-500  First Class

DXB-SYD return. Was in suite 1A probably the best in the cabin. Cabin crew good and food superb. The suite itself is probably the best first class and the amount of privacy is amazing. Entertainment system was brilliant. Only criticism is that it would be more comfortable to have a duvet instead of blanket.

Score:   5/5    (review by Henry Jolliffe)

 


28 March 2007

Airbus 340-500  First Class

As a tall passenger I appreciate the lack of overhead luggage bins. I have always sat in 1A and I am impressed with the comfort. Love ICE especially all the UK Number 1 Hits. Cabin crew have without exception been fantastic.

Score:   5/5    (review by Shaun Bryan)

 


27 February 2007

Airbus 340-500  Business Class

3 Star airline

The shell style seat is not a flat bed but reclines well and has a good legrest. The problem I found is that if you are over 6ft 2 the legroom is somewhat cramped, the foot-well of the seat in front is not exactly generous. The seat is too complicated to work and requires a lot of playing with to find a good sleeping position.

Score:   3/5    (review by Paul Budd)

 


2 January 2007

Airbus A330  Business Class

1 Star rating

Hong Kong to Bangkok about a three hour fight. The aircraft was going onwards to Dubai. The seats are old style and cramped for C class, cabin crew indifferent, movies (well there were none) food average. The only positive thing I can say is that they were on time.

Score:   1/5    (review by John Donohue)

 


2 January 2007

Boeing 777  Business Class

1 Star rating

I was on the last row of the Business Class coming back to Dubai from Singapore, in other words my back seat was against the partition. Because of this the seat would not recline as others and I could not sleep a quarter of an hour out of the 7.5 hours flight. The last row of business class is next to the first row of economy where all newborn are accommodates. The infants cried all night non stop. I think that had I booked in economy it would have been better off and would have saved a full fare business class price.

Score:   1/5    (review by Nicola Siotto)

 


2 January 2007

Boeing 777-300  Business Class

Finally they have upgraded business class. Better, though seats not 180 degrees.

Score:   5/5    (review by Bruce Solomon)

 


20 November 2006

Boeing 777-300  First Class

1 Star rating

Emirates is substituting 777-300s on the DBX-JFK route, instead of the 340-500. This is terrible if you are paying for First Class. What I got on the 777 was a glorified Business Class with cramped 2-2-2 seating, not the "Private Suites" advertised on "specially configured" Airbus 340. The 777 was intolerable for a 14 hour flight - but the price was just the same as for the Private Suite service. This is "Bait and Switch."

Score:   1/5    (review by Richard Clarke)

 






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