EVA AIR BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300ER

LHR-BKK in Premium Laurel. Reasonably decent lounges in both directions, seats very good in normal seating and relax modes but the angled lie flat mode is not great for sleeping. Cabin attendants very good and professional, food good for the money. Check in and Immigration was good. In flight entertainment pretty decent but room for some improvement.

EVA AIR BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300

I concur with previous review (25 October) that EVA can be good value ticket cost wise, but there are also many other airlines that match them for fares that offer a proper flat-bed in Business class. I did a LHR-TPE return, and have to say the full recline comfort is terrible. It is angled, you feel like you are sliding off, and seat is also very hard. Since have travelled to TPE, using Qatar Airways through HKG, and at the same ticket price, I got true flat beds and 5-Star luxury. EVA staff might be nice, but on an international scale, their seat product and IFE is fairly weak, and catering is good providing you like Chinese food as the western options truly awful.

EVA AIR BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300

I will not fly this carrier again until they reconfigure their seats to lie flat beds. I would rather put up with the shortcomings of US carriers than spend another sleepless night on an EVA business class seat. It's a shame, really, as they are otherwise a terrific airline.

EVA AIR BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300

Seats do not lie horizontally flat, but for the price they are great value. I found the seat the best I have flown - in seating position I could not touch the seat in front with my outstretched toes. Loads of comfort and room to make you feel quite private and spoilt.

EVA AIR BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300

In common with some other reviews, I find the EVA Air business class seat far below the standards of other business class seats today. As someone who is short I find it almost impossible to sit comfortably and it is also difficult to sit comfortably whilst eating. The video screen is also less user friendly than many others being mounted within the seat- back of the seat in front. The cabin staff are good and the food is acceptable although champagne is not offered pre flight. Overall Eva business class is towards the bottom of my list of seats to take on long haul.

I wish EVA would read what passengers are saying about these seats. The seats are awful and they are losing customers by not converting these into proper 'lie flat' seats.

Still no improvement with EVA Premium Laurel seats. All of the negative observations from others hold. EVA's seat design wastes a lot of room with its excessive plastic casing. 8 different flights in the past 4 months and 8 painful experiences. In 2 cases the seat was broken, with one case the seat chassis having detached and the other case, part of the motor not functioning. I was dismayed that EVA would have cleared the seat for use and more dismayed that I was not advised of the broken seat particularly since it most likely broke on the flight into my destination. I started shifting my flights to carriers that offer proper lie flat seating. Unfortunately, it seems my views, like others my comments don't matter to EVA since its primary target are Taiwan nationals and the Taiwan customer base does not put a premium on seat sleep quality.

I have been a regular business class passenger with EVA for a number of years and fly LON to BKK three or four times a year. The service is good, but am fed up with the seats that do not convert into a flatbed and am taking my business elsewhere. It is time they did something about the seats or they will lose passengers.

For sleeping you need to hold the recline button down instead of just relying on the single touch sleep mode button and you get a good seat for sleeping. Food good without being great, likewise the wine, but the crew were excellent, friendly and attentive. Plenty of movie choice as well and a decent screen.

The seats, just like other angled lie flat seats, cause the problem of sliding. The service, food and entertainment are great. The amenity kit is also good, with La Prairie products.

EVA should rip the seats out of these planes and take the hit on cost because they will lose customers if they don’t. Every review you read here (except for the good ones if there are any) is true. You honestly couldn’t design a more uncomfortable seat for sleeping, unless of course you like sleeping in a crouched position with your butt on your heels. Lying down is obviously the wrong word to use - should be leaning down.

I found it quite incredible that the seats were so uncomfortable for sleeping. I just do not understand why the seats recline in a forward position. Sleeping is difficult as one is constantly trying to avoid sliding forwards. Even when using extra pillows to try to prop my legs to achieve a 180 degree angle I was unable to adopt a comfortable position to sleep.

I flew EVA Air's new Premium Laurel Class from Taipei to Bangkok. The in-flight service was probably the best thing. The seat was not the best I've ever seen, I wasn't able to sleep very well because it was an angled lie-flat.

It's a mystery why they chose such an uncomfortable seat design, when there is enough space for a lie- flat. Can't believe this design is any less expensive for the airline. Will need to sort this out, as I will choose another airline for next Asia trip.

An amazingly uncomfortable and tortured sleeping experience. Seems the engineers at EVA were in a bad mood or just misguided when they designed the EVA Business Class seats. As reported here and elsewhere, the seat is awfully uncomfortable in the so-called "sleeping position". In the upright position it's comfortable for watching TV or reading, but when night comes watch out. Such a shame, since a decent flat seat would have fit in the space they have available.

Its not fully flat and sure its not as good as BA or Virgin Atlantic Upper but you aren't paying those prices. Service has always been more than ok, and food too.

The seats are terrible. They claim to recline fully at an angle - but you slide off and literally into or under the seat in front. EVA may need to change when others are rolling out real flat seats. Not much privacy (no screen or divider). Bathrooms are nice and clean. I only get about a 2-4 hour sleep due to constantly struggling to stand up while sleeping.

LHR-BKK-BKK-LHR. I found the seat comfortable in the upright position but the fully lowered position was terrible - at an awful angle which makes you slide down constantly.

The seats are horrible. Hard and unforgiving. They are not flat and you have to use the seatbelt over one leg and under the other to stop yourself sliding down. Service is also hit and miss.

The Premium Laurel seat lacks the comfort one expects in a business class product. The seat itself, when reclined, is not fully flat with some awkward angles. It is also positioned high when in the full recline position which adds to the sliding down effect.

Decent AVOD although some rivals offer much wider selection of movies. Ordered food prior to departure which gave much greater selection and all meals delivered as requested. The seat itself is angled but I found that with a couple of pillows and duvets (the flight was quite empty so we were able to source spares) it was comfortable and I managed 7 hours sleep on the flight out. Its not BA or Virgin in terms of bed but was very cost effective.

Flew Taipei to Seattle on one of the first 777's outfitted with the new seating. I cannot comment about my seat as it did not work the entire 11 hour flight; despite the heroic effort of the flight attendents to fix it. Might as well flown economy and saved $3000. My wife's seat functioned normally. However, once reclined there is a tendency to slide down, as was noted by other travelers. EVA needs to consider fixes, even if it ultimately results in another 're-do'.

 
Earlier reviews have been archived (prior to the date of last review above).