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JAPAN AIRLINES BUSINESS CLASS SEAT REVIEW

DATE :  May 2008 : by

AIRCRAFT

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SLEEPING

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Date:  1 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  First Class

Review:  John Weber

RATING

NRT to LAX, Solo seats on this route. Seat was great. Very comfortable, and lay flat seat was fantastic. FAs put bottom sheet on bed, very nice touch. Blanket could have been better. The only thing could be improved was air vents. Three flights with JAL and no air vents for seats. Because of this temperature seemed to go from warm to cold all of the time. First flights ever with no air vents. I would travel with JAL again in a minute. Service and food was excellent. FA's come around to everyone in First Class, bowed and thanked you for flying JAL.

7 February 2007

Boeing 777   Business Class 

Tokyo-Brisbane. Horrible, seat was a major disappointment, reclined about 20-30 degrees like a standard economy seat and nothing more, entertainment system was haphazard - staff could not tell you which movie was on which channel, and they all started at different times (ie not synchronised and you could not re-start), and meal was cold.

20 November 2006

Boeing 747-400   Business Class 

NRT-JFK. The route just get upgraded to flat shell seat from old seats. I sit in the first row right behind gallery on the 1st floor, and the seat was great. I slept a lot. The food was great too! They changed the meal service a little bit recently. Instead of serving you at a specific time, you can ask for your second meal anytime you want to (and probably as many times as you want). There was one down side though. The power outlet was not enabled, and I was not able to use my laptop throughout the trip. Other than that, I had a great rest.

30 July 2006

Boeing 747-400   Business Class 

JFK/NRT. Great sleeper seats with seven seats across in business class. They even accommodate my 6'3" frame, allowing me to sleep peacefully. These seats are comparable to ANA and better than anything I've seen on the US carriers to Japan. If you fly on JAL 047/048 to/from JFK/NRT you will get the old business class seats comparable to the US carriers!

7 February 2006

Boeing 747    Business Class 

Brisbane-Narita-New York, Vancouver - Narita - Brisbane. Old style seating on all legs. Very disappointing. Maybe the new seats are a myth. Service & meals were excellent. Our children were well looked after. Will never fly JAL again until new seating is guaranteed.

13 October 2005

Boeing 747    Business Class 

NRT-ORD on JL005. If you are a tall person, the shell seat may not be long enough in sleep mode especially if you have seats in front of you. I am not particularly tall 5ft9in (178 cm) and when was in the sleep mode, the foot rest extends into a cubby hole in the seat in front of you. My feet felt cramped and I could not stretch it straight. On my return trip JFK-NRT, I requested a exit row seat where I can leave the foot rest in the closed position so that I can stretch my leg past the length of the leg rest for a much better sleep.

12 October 2005

Boeing 747    First Class 

Somewhat disappointed - JAL First Class on JL009/010 between Chicago and Tokyo was not as luxurious as I expected. The seat was fine but didn't come with any bells and whistles that go above and beyond business class. The food was great, service nice (but not outstanding) so JAL gets a 3 out of 5. More personal service, a more luxurious seat experience, and attention would have earned them a 5. It's not just about the seat - some of us actually still care about service!

23 May 2005

Boeing 747    Business Class 

NRT-BNE use of older aircraft is far too much the norm. Often this is a 300 or 200 series. The seats are old, clunky and (still) smell of smoke from the days when JAL allowed smoking on the upper deck. When a 400 series is used for the run, it has the older, non-pod seats which are much the same as the SUD aircraft. It seems that Australian bound passengers are experiencing the 'used' aircraft whilst other JAL routes enjoy the upgraded models.

19 January 2005

Boeing 747-400    First Class 

JAL's First Class cabin along with the sleeper style (older style) seats are the pinnacle of comfort in my opinion. No where else in the air have I felt such high levels of comfort, quiet and luxe.

1 October 2004

Boeing 747-400   First Class 

My wife and I flew in one of the cabins with the newest "skysleeper solo" seats and they were very comfortable indeed. Leather is soft and cream in color. Small sliding "filing cabinet" on the side to hold magazines, papers, etc. There is another compartment at one's feet to hold shoes. Flattens to 180 degrees but your feet end up fitting into a somewhat cramped cut-out into the seat in front, which surprised my wife (she did not like this aspect of the seat). The cabin colors are nice -hard part of seat is seafoam green (sounds strange but is actually very calming) with a spacious area to the side in gray with a bright orange table and another table that folds out from the opposite armrest. AVOD system is difficult to sort out at first - takes time! Screen is too small and is situated at an odd angle in relation to seat. Service on our flight not as good as expected!

25 May 2004

Boeing 747-400    Business Class 

NRT-CDG in new Business Class. Great seat and privacy in the upper deck. Entertaining system and selection of movies for every taste. The flight passed by conveniently. Only pity is that western menu is being served all at once on a tray and one may not enjoy starters first, hardly a place to enjoy eating. Inconvenient for Business Class.

30 April 2004

Boeing 747-400   Business Class 

Very comfortable. Perfect for eating, relaxing, and taking a nap (or a 10 hour slumber between Tokyo and New York).

5 February 2004

Boeing 747-400    Business Class 

Great comfort in the Shell Seat - certainly much better than the Cathay Pacific and SWISS - seats I have used since Nov'03. Quite long, and the recline flat angle does not feel like you are slipping off. I think the Virgin new seat is better, but then you have to suffer those dreadful cabin staff on Virgin - JAL offers good comfort and truly great service.

11 January 2004

Boeing 747   First Class

NRT-CDG on JL405. The first class cabin on this flight usually has lie-flat seats in a 2x2 configuration, but this particular flight had the "solo" seats, albeit of the older type (the new "pod" type solo seats are in operation on the NRT-JFK and NRT- LHR routes). My wife and I had the two individual seats in the first row which are the only two seats in the cabin which are in proximity to each other. Although the seat converts to a true lie- flat position like most first class seats, the cushions are somewhat hard, and the equipment looks old.