KLM WORLD BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330

I recently had the misfortune of being booked on KLM Business Class to Muscat. It was like going back in time to the 1980s. The chair was very uncomfortable, I was unable to sleep, if you are not careful your elbow activates the recline and massage feature - which leaves a lot to be desired. The cabin crew were friendly, however I travel business class to sleep, so that I am ready to work at the other end - good luck in sleeping these chairs. I will not fly KLM business again.

KLM WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

I travelled from Bangkok to Amsterdam (to Norwich) and the Business Class service is very average and seats do not deserve to be called that. I travelled this way (despite reviews) as it is my best route, but I will use London in future as quality and value lies in more modern airlines.

KLM WORLD BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330-300

It is true the KLM business class experience is not a match for BA or similar, but it is a comfortable cabin in my opinion. Like others, I would prefer a business class seat that goes fully flat, but I can get 5 hours sleep on my flight from ACC to AMS. The food is repetitive but still good, and there is a good selection of wines. AVOD has a great selection of films, but the choice of TV programmes has remained the same for over a year.

KLM WORLD BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330-200

I regularly fly between Amsterdam and Abuja. Expensive ,and the seats are really terrible as you slide down. No way I have been able to sleep properly and this is what business class is all about. The problem is that KLM is the only one that has direct flights between Amsterdam and Abuja, otherwise I would have chosen another company.

KLM WORLD BUSINESS CLASS SEAT REVIEW   :   BOEING 777

KLM Business Class is one of the worst I have experienced so far. I flew Accra-Amsterdam, a night flight. Sleeping wasn't possible as the seats are simply not meant for that. It was way too cold in the cabin, the blanked too thin to compensate that. Three choices of menu were offered, for me only one was available - not to mention the quality. Cabin attendants were professional and friendly. If possible I will avoid KLM in the future.

I am a very frequent business traveler, and my company books me in Business or First for my many transatlantic flights from the US to Europe and back. I had to do some business in Amsterdam and made the mistake of letting my assistant book me on KLM Business as it was the best flight time. It's the same high price as all the other airlines charge, but what you get for it is a very old, outdated EZ-boy type of chair that is completely unacceptable by Western standards. Even worse is the inflight entertainment (IFE), which again was dated to the point of laughable. Bring an iPad, KLM is about 10 yrs behind other airlines. Forget about sleeping, as it is not possible on the old-style chairs KLM has.

Having just returned on KLM from Amsterdam I am still reeling at the joke of a cabin they call business class. There are airlines with a better coach product than your business class. (I can't even capitalize it) I flew over on Swiss, and their product is so far superior I can't even believe the folks at KLM have jobs. All of their competition beats them hands down. This product on KLM isn't even worthy of a 1970's product much less 2011.

How can they call that Business class, other airlines have Premium Economy that leaves KLM wanting.

KLM Business class seats are by far the worst I have used,. Most of the time the mechanisms are not working correctly and when they do the entertainment system isn't. Sleeping position is just awful as you feel yourself sliding down to the foot well during the flight. KLM are still charging the big bucks for an inferior product, time to change. I'm a platinum card holder and will not be using them unless they change.

KLM has the most dated and sub-par business class of any of the major transatlantic airlines. Seats are impossible for sleeping, AV is dated, and cabin hasn't been updated in years.

THE most uncomfortable Business Class seats I have ever experienced. I think the designer should be strapped in one of these for 8 hours as a punishment. Your options for sleeping are, fold the foot rest in which case you slide down or flip it up and have your knees folded.

The business class product is not worth the money, particularly for anybody who is 6 feet or taller. The footrest doesn't extend enough to stretch your legs fully whether seated or trying to sleep. Only sleeping position possible is sitting down, impossible to sleep on side or turn. Everything is very dated (audio/video, power, etc) and worn out (seats, bathrooms, etc), overhead compartments barely fit a laptop case.

KLM business class seats are hard and rigid, very uncomfortable for sleeping. Even the new seats are not flat, recline is at probably 140 degrees at best with strange lumps and bumps and malfunctioned half of the time! Its required to push against the footrest to prevent slipping down.

The front two rows of the MD11 are sited in the old 1st class section and the positioning of these seats in this section is excellent. However, the seats are most uncomfortable for sleeping if you are anything other than small. They are probably the worst business class seats on any European long-haul airline today.

Dreadful dated seats, very narrow and tilted which means you constantly slide down. Dated hood which rarely stays up, video on demand with small screen. Food average, combine with no organised pre-boarding and you have a very expensive premium economy comparable product.

I agree with the other reviewers. KLM business class seat is very uncomfortable for sleeping. I was seated in the upstairs exit row and while there is a lot of legroom, the footrest just does not lift high enough to sleep. For the entire LAX-AMS flight, I did not sleep- just tossed and turned all night.

Dammam to Amsterdam flights are outdated. Despite being long haul (slightly shorter time compared to transatlantic), I consider the seats a somewhat roomy version of economy with a few extra bells and whistles but nothing near business quality. Of course not flat and recline is at probably 130 degrees at best.

Unable to lie flat and lacking privacy, these seats were not suitable for a good sleep - which in my view is whole purpose of Business class. As to the cost, absolutely not value for money.

Seats don't lay completely and cabin is quite dated, malfunctioned half of the time, TV screen is unstable and dirty. Service was not optimal; not worth paying a business ticket.

Dubai-AMS World Business Class. A very tired and outdated product. No sleep at all due to inclined (not fully flat) seat, cabin temperature and generally compacted feel of business class cabin. The seat is horrible with a nasty foot rest that puts pressure on your toes when attempting to sleep. I tried flipping up the rest but then my feet were left dangling in the air over the edge of the seat ! Arrived AMS at 0500 exhausted. I would not recommend this to anyone.

KLM Business seats are by far the worst - you just cant sleep due to the fact if you try to relax the next time you wake you will have slid to the floor due to the not flat seats. The main reason I fly KLM is AMS is a great easy airport, just a shame the planes are not great.

Comfortable in the seated and semi-reclined position, the chairs are dreadful when it comes to trying to sleep in the fully-reclined position. Anyone over 6-foot is likely to be challenged, as they cannot stretch out on their back due to the foot plate and/or chair in front or they cannot sleep on their side, lest they slide out. One wonders what KLM are trying to achieve with this half-hearted attempt at a Business Class.