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3 Star Rating

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2 Star Rating

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1 Star Rating

= Very Poor

     
 

BUSINESS CLASS : an angled lie-flat seat. The comfort in upright and relaxed position is okay, but cushion support on the firm side. The recline position offers quite an angle, and with every best effort, you find yourself sliding down the seat as you try to sleep. Definitely not comfortable for side sleepers, but better if you lie on your back. Privacy is fair, but not matching best practice standards of more recent seat pods. Comfort Score : 7/10

FIRST CLASS : an old-style First class seat. Comfort in seated / relaxing position is good, with soft cushion support and reasonable seat width. Full flat recline is provided, but this is the flat-bed style of seat so you do get bumps and lumps in the reclined position. Privacy poor, and whilst okay for couple travelling together, it does not offer comforts one expects in First Class nowadays, and due for upgrading. Comfort score : 7/10




Date:  8 APR 2006

Aircraft:  Airbus A340-300

Cabin:  Business Class

Review:  John Langford


 

RATING

1 Star Rating            

Frankfurt - Capetown, early March still using old style cradle seats, seat video choice poor, service was good. Return with South African showed what a Business Class cabin should be with good lie flat beds and entertainment on demand. 

Date:  27 MAR 2006

Aircraft:  Airbus A330/340

Cabin:  Business Class

Review:  Christopher Tompkins


 

RATING

1 Star Rating            

If you are lucky enough to get the window (single seat), then you should feel like you are in first class. Overall, first class on LH is not much better than business class on other airlines. I have yet to get my first-choice meal -- they are always out by the time they get to me, which is ridiculous in the first-class cabin. 

Date:  7 FEB 2006

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review:  T Overstijns


 

RATING

3 Star Rating            

Miami to Frankfurt. Being Senator, I favor Lufthansa - but these old seats feel like sitting in economy. Inflight entertainment is very limited. Its high time they do something about it. 

Date:  3 JAN 2006

Aircraft:  Airbus A340

Cabin:  Business Class

Review:  A Dettling


 

RATING

3 Star Rating            

FRA-CPT-FRA. Check before you book if the new C-Class is available. On routings to South Africa there are still the old seats. Very uncomfortable. I didn't manage to sleep. When fully reclined the passengers behind you cannot get out of their seats without disturbing your neighbour 

Date:  3 JAN 2006

Aircraft:  Boeing 747-400

Cabin:  First Class

Review:  F Daprile


 

RATING

3 Star Rating            

Shanghai-Frankfurt. The upper deck of the Jumbo makes it feel exclusive. I would suggest to diminish the number of seats to 8-10. Actually there are 16 seats. The new leather seats are very comfortable and offer a great freedom of movement. Quality of Video/Audio is not what you would expect in first class. Monitor is smaller, compared to the ones you get in business on A340, choice of channels/Films/ Music is quite limited. However, quality of food and service makes up for this. Seems odd that they only give you a long sleeve polo shirt in lieu of pyjamas/ sleeper suit and the amenity kit is quite spartan. 

Date:  3 JAN 2006

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review:  Peter Lennox


 

RATING

5 Star Rating            

YVR-FRA-YVR. Excellent service and food. Bed is flat and comfortable. Have flown the same route in Business with new seats on A340, and this was a significant improvement. 

Date:  14 OCT 2005

Aircraft:  Airbus A340

Cabin:  Business Class

Review:  Demetri Rizos


 

RATING

3 Star Rating            

These new business class seats feel as if you are in a "coffin" as you lie somewhat flat. The legroom is ample but where does one place their arms when in a flat position? I noticed several people tossing and attempting to lay on their sides in their attempts to sleep. The amenity kits could also be a bit more generous!

Date:  13 OCT 2005

Aircraft:  Airbus A340

Cabin:  Business Class

Review:  Matteo Bertoni


 

RATING

1 Star Rating            

I found the new seat terrible. Very hard and small to seat in. I managed to sleep just 2 hours out of 12!! (PVG-MUC). This seat is not good for people who usually sleep in "freefaller position" Other bad point is that the seat is angled so you slip down when full reclined. Strange to say but I slept more on the old seat. I really don't know why LH introduced this seat.


13 October 2005

Boeing 747-400  :  Business Class 

5 Star Rating

I recently flew FRA-SIN with new lie-flat seats. Besides nice lumbar massage the new seat provides plenty of leg space as the seat only stretch out in the forward direction while in sleeping position. Always a special experience to get a seat in the "nose" and 01C offered a superb silent leg due to no traffic passing by my seat. Even though I have experienced better food and amenity kit with Thai the new seat was a pleasure.

Score:   5/5    (review by P Harbo)

 


12 October 2005

Airbus A340-600  :  Business Class 

3 Star Rating

MUC-NRT-MUC. I took twice and for the first time, I thought it is great about the seat preset positioning; up-right, relax and sleeping modes. I was impressed about the sleeping mode that it would be a bit "waved" position to avoid slipping down, after it became flat. The IFE video program was not on demand then, unfortunately. For the second time, the IFE VOD was available; it is an improvement, however I felt the seat is a bit narrow even though the armrest would be lowered when sleeping mode was selected. As in the previous comment, it seems the seats often become uncontrolable and needs rebooting.

Score:   3/5    (review by Takaya Ikezawa)

 


12 October 2005

Airbus A340  :  Business Class 

5 Star Rating

New business class seats are comfortable, and modern, however I found the "sleep" position uncomfortable because there is a slight "bump", if you want to call it that in the center of the seat.

Score:   5/5    (review by C Hlava)

 


24 May 2005

Airbus A330-300  :  Business Class 

5 Star Rating

New business class on A330. Excellent. Very much space, lie quite flat. Nice audio and video entertainment. (Flight was FRA-DTW).

Score:   5/5    (review by Jakob Veldhues)

 


23 May 2005

Airbus A330-300  :  Business Class 

3 Star Rating

The seat is sloped to the floor but due to a clever distribution of the weight it is quite comfortable nonetheless. The cushion is much less firm than what you would expect.

Score:   3/5    (review by Marco Silvi)

 


25 February 2005

Airbus A340-600  :  Business Class 

5 Star Rating

I have taken the new Business Class Seat a couple times over the Atlantic. The first flight it took time to get used to the slight angle, but the seat is comfortaible. On all other flights I slept a minimum of 6 hours and for me it is one of the best seats. 

Score:   5/5    (review by Marcus Regenberg)

 


22 February 2005

Airbus A340-600  :  Business Class 

3 Star Rating

FRA-ICN and back. First leg, seat didn't work at all. Was rebooted by FA, still no movement. Got another seat that worked. Seat + IFE runs on windows CE - is this the problem ? 2nd leg, everything worked fine. Observed many reboots of seats. Seat is not that comfortable, compared to BA.

Score:   3/5    (review by Luc De Wildes)

 


7 February 2005

Airbus A340-600

Business Class 

3 Star Rating

New Business Class - MUC-PVG: Dislike the new seat. Did not sleep very well. Too narrow.

Score:   3/5    (review by Tilo Schweers)

 


6 February 2005

Boeing 747-400  :  First Class 

3 Star Rating

LAX-FRA: Excellent cabin comfort in upper deck with good privacy. Superior food and wine quality but extremely lousy service. Cabin crew forgot main course. Took 3 hrs for Salad and Steak, sleep would have been the better choice.

Score:   3/5    (review by Tilo Schweers)

 


19 January 2005

Airbus A340-600  :  Business Class 

3 Star Rating

MUC-BKK new business class seat. First impression was good, however when fully reclined, the seat is at a slope. Got seat 10A so no one in front - easy to get out even it the next seat is fully reclined. Service was poor and extremely slow.

Score:   3/5    (review by K Ng)

 


6 January 2005

Airbus A340-600  :  Business Class

3 Star Rating

Vancouver-Frankfurt. The new Business Class has a lot of improvements compared to the old one including 150 cm between every seat. The flat bed is uncomfortable - if you turn it full-flat, because there is an angle of 9°, you slip down.

Score:   3/5    (review by J Berendes)

 


6 January 2005

Airbus A340-600  :  Business Class 

3 Star Rating

Frankfurt to Santiago and back. Great new cabin but almost flat seats very disappointing and tendency to slide down under the seat in front. Also very difficult to get out of window seat if aisle passenger is reclined. Big disappointment was in-flight video system. Lufthansa had a technician on board because of unreliability. We lost 8 channels for half the flight. He told me that Rockwell are on v12 of the software.

Score:   3/5    (review by Jeff Williams)

 


17 December 2004

Boeing 747-400  :  Business Class 

3 Star Rating

I recently flew a 2 leg business class trip DXB-FRA-LAX. First leg I was in seat 12a and the seat itself was very nice. The only problem was that it was impossible to get out without waking the person sitting in the aisle seat. Leg 2 I was in seat 5d and I think it is probably the best seat in Business if you do not have to have a window. There was easy access in and out and being in the front section the service was fast. The video entertainment system was lacking in choices and the individual screen size was small.

Score:   3/5    (review by Chris Mladinov)

 


17 December 2004

Airbus A340-300

First Class 

3 Star Rating

Took LH because of convenient time schedule for the flight PEK-MUC-BRU (only night flight from Beijing to Europe) Bed not as flat as BA, but had a good sleep. Food is ok. Video choice limited. Half-pyjama is not what you expect in First.

Score:   3/50    (review by H Callewier)

 


24 November 2004

Airbus A340-600  :  Business Class 

5 Star Rating

The new seats in business do not lie completely flat, they are comfortable and easy to sleep in. One needs to be careful of delicate personal items on the floor around your feet - it is very easy to get them jammed & damaged when lowering or raising the seat to its two extremes. Food & wine is excellent, although a few more choices on the latter would be nice. Cabin attendants were plentiful & always at hand. Passenger controlled start-times would be a nice feature for the video system.

Score:   5/5    (review by Ian March)

 


1 November 2004

Airbus A340-300  :  Business Class 

5 Star Rating

Munich to Hong Kong with Lufthansa new business class seats. Outstanding flight crew who were polite, on hand, and very attentive. Food good and wine choice although small, is good. New seats are amazing, easy to control and very comfortable when 'flat'. Didn't notice the angle at all and slept for 6 to 7 hours each way. Much better than many competitors.

Score:   5/5    (review by Philip Davies)

 


 

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