Warsaw to ORD - not even the kids liked them. Seats do not lie flat for sleeping. Seat controls are horrible. Some controls are beyond reach, seat reclining controls defy explanation. The biggest challenge was trying to find an upright position that is comfortable as the footrest does not extend flat so you end up slouching thru the flight in poor position. Very difficult to work and the DVD players they hand out are bulky, heavy, and have a very limited selection. Only benefit was flying business class with three kids was discounted 33% so it ended up cheaper than coach for them. Also, three of us were stuck in the middle aisle seats - seated apart from each other (one per row). It would have been very easy to move to an empty pair of seats in row three (3A/3B) but the attendant would not allow it as these seats were reserved for the pilots. While I respect pilots, we are the customers. Worst business class ever.

Had seat 1A on the out bound from EWR to Warsaw, flight LOT 12 and seat 1F on the inbound FLight LOT 11 to Newark, with the bulkhead in front. The new seat at 18 inches wide is narrow for a Business class cabin seat. Seat controls were visible but somewhat complicated to program..no instructions were available. It wasn't until on my return flight to Newark did I found out that the seat had a button that would lower the armrest containing the serving tray, to cushion level, allowing for an additional 2" of uncushioned width. The seat has audio controls, and flight attendant call buttons, but they are practically unaccessible imbedded on the bottom side of the middle armrest. It was a matter of putting your hand next to the side of your body and feel your way down to the control panel, and blindly push the buttons which hopefully would change the correct channels and control the volume. The seat has no integrated video. However, the cabin has a video projector showing cartoons and a movie at the beginning of the flight and during meal service The audio is brought via headphones connected to the seat and controlled by the imbedded invisible audio controls. After the meals were served, the flight attendant offered each passenger a DVD player with noise suppressing headphone and a variety of movies and video/audio programs . This unit is independent and not connected to the seat. There is no personal LCD monitor . When fully reclined, the seat was angled flat and had lumbar support.

The most uncomfortable business seat I've ever flown. Not like the inflight magazines at all and not like the blurb that claimed Weber seats would be installed on all transatlantic flights in 2006. Terribly narrow, very uncomfortable, no lumbar support. Avoid at all costs.

The seats are the most uncomfortable I've flown in business class. They do not lie flat (even at an angle) and are extremely narrow. The space is so small that you end up doing the uncomfortable dance with the person sitting next to you over who gets to put their arm on the armrest.

Earlier reviews have been archived (prior to the date of last review above).