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LAX-ZRH-LAX. Found the seat very uncomfortable - almost torture. Hard, narrow, and did not reach fully horizontal so I tended to slide downwards. Comfortable as a chair, not as a bed.

New J class seats ORD-ZRH. After all the noise made about the superior seating on LX premium classes, I have to admit I was disappointed with this seat - I had expected it better. Was seated in the smaller J cabin, just behind F - nice private atmosphere. We were in the middle section (1-2-1 config) and pleasant enough. IFE was a little limited but ok. Quite okay seat in seating position but a little more design than comfort for my liking. Sleeping position is fully flat, although I found it slightly hard and not all that great. Not a bad ride - but certainly not that great either.

Yes the seats are old and a bit tired and the IFE is archaic by current standards but Swiss makes up for it with food, service and comfort. I need to give the A330-300 a go!

Although Swiss has introduced new Business Class seats, they are too narrow to sleep in! Too much space has been wasted in the adjoining table-cum-whatever it is. I found the seat very uncomfortable to sleep (and I am 5ft 10 inches, average built).

Old blue Business seat on this flight ZRH-YUL. Not very comfortable to the average standard flat bed of the Business Cabin today of the majority airlines. The good Swiss service compensate the uncomfortable seat.

New A330-300, one of the 2 centre seats. Much better seat than Swiss A340. I like to sleep on the side so it is good to have a horizontal seat when fully reclined. I was in the last row of C-class and maybe because of the location overwing, some humming when my ear was on the seat? For my next flight on this aircraft I would take a single seat in either A or K, but for 2 travelling together I would take the centre seats as the 2 seats in A-side has only one table between them. My return flight on JFK-GVA on the old 330-200 - the day they are retired from service will be a good day!

New Swiss Business Class seat is a great improvement over the old business class. But the new is far from perfect. Some rows have a single seat at the window. (But it's hard to know which it is - it's not, for instance, all the odd rows or all the A seats or the K seats). All seats have a permanent table area next to them. This is nice, although it's not always on the same side and it's a bit high to work on and if you're right handed and get a right side table, it's not so useful. (There is still a tray which can be deployed.) Once you get used to the mechanism, the seat is reasonably easy to adjust and does go flat for sleeping. After you've used the controls to soften it and get used to it, it no longer feels like a bench (which is what it felt like when I first sat down). In the double seated rows, there is no way to get privacy from the adjacent seat. The seat and therefore the bed, are pretty narrow - not unbearable, but not great for sleeping. Big improvement over the old Swiss business class, but they could have and should have done better. No airline has yet come close to, much less improved on, British Airways flat beds.

New A330-300 First Class. Tasteful design with many well thought out touches. Service was excellent, IFE very good, meals good by low current standards for most F class..

New biz class flatbeds. Great for sleeping, but a bit narrow, quite hard (though it can be adjusted) - but that makes it better for sleeping.

New First Class on Swiss A330-300. Very spacious mini cabins per person, excellent seating which turns into a private 2m fully flat bed. 23" screen with the usual excellent entertainment selections. Service without fault and meals very tasty with a great selection of drinks. The new Swiss product in First is really the cutting edge and makes for a great and very comfortable flight from ZRH to JFK

ZRH-CAI. I am 6'3 and found legroom and seat comfort more than adequate as was IFE which worked throughout flight providing a wide choice of entertainment.

Swiss Business Class product is particularly poor on the old A-330 still in service on many routes. The amenity kit is a joke!

Very comfortable seats. Everything worked and the duvet and pillow are super soft. Attentive service and outstanding food.

NRT-ZRH . I'd like to know who approved these seats - impossible to sleep. The entertainment system crashes 4 times during the flight.