MALAYSIA AIRLINES First Class and Business Class Seat reviews

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A380

The most uncomfortable business class seat I have ever tried to sleep on. Very hard and bottom half of seat slopes down at an angle so neither a flat bed or a lie flat bed. Seat can't be adjusted when table in use either for some weird reason. How this seat got approved is beyond me and MH now years behind the competition on what are brand new planes. Would never fly on this seat again.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330 (NEW)

These seats are appalling. Even the old Singapore & Qantas business seats that were on a slope for sleeping are more comfortable. They are hard, you can not independently adjust the foot rest vs back to try and even find a compromise position of comfort for sleep. That is somewhere between bolt upright and sliding off the seat. You do feel need to 'stand' in your seat to cease the sliding effect. Head rest cuts into back of neck as rock hard and the token pillow isn't going to solve that.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330

The new business class seat is hard and extremely uncomfortable in any position. Once I put my seat in a 'sleep' position, I slide down to the foot rest due to its angle. I got tired legs and sore feet after a few hours 'standing' in this position. There is not much space to move about, and the foot area is cramped. You must climb over the pax next to you if you choose the window seat. It is a real shame that MAS has chosen such an inferior product while more airlines are opting for completely flat horizontal 180 degree business class seats.

MALAYSIA AIRLINES FIRST CLASS SEAT REVIEW   :   AIRBUS A380

Very spacious seat that provides excellent privacy. A well-designed seat with lots of storage space and a private closet for coats and clothes. The seat is very comfortable in the upright position and converts into a fully-flat bed with good padding that is extremely comfortable for sleeping. Seating arrangement is 1-2-1. The middle pair of seats are great for couples.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A380

LHR-KUL return on their new A380. Seats very comfortable and go flat. Everything worked (as it should on a new plane!) Entertainment system seemed OK - but I'm more interested in sleeping on long haul flights and for that it was very comfortable. Business is split into sections a small one at the front with 3 rows and a bigger one with 7/8 rows behind - all in 2-2-2 configuration.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330-200

For a red-eye flight from Chennai to Kuala Lumpur, seat 5A is comfortable to relax, enjoy the meal and IFE. Since this is not a bulkhead seat, there is plenty of space to stretch your tired legs.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330-300

This is a very badly designed seating configuration. The seat itself is hard and uncomfortable, when in the sleeping position it is narrow and restrictive. The entertainment screen, now embedded in the seat in front of you is barely watchable due to overhead lighting reflection impairing vision. Instead of viewing the movie you have a great view of your legs and arms. We will not fly this aircraft on this airline again! A seriously poor experience for a lot of money.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330 (new)

BNE TO KUL in the new model A330. I have been in a lot of Business Class seats and I think that the new Reccaro seats are the most uncomfortable by far. They are hard and uncomfortable in any position from upright to lay flat at an angle where you slide down into the footwell. I have been a loyal MAS customer over the years, but they really have made a big mistake this time and are rapidly being overtaken by the likes of SIA with state of the art seating and service. Of a minor item, no welcome champagne! Is MAS doing it that tough?

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330

Kuala Lumpur to Seoul. Old Business Class cabin with non lie-flat seats. Not comfortable to sleep in, and nothing to keep you occupied in comfort if you decide to stay awake on this 6-hour midnight flight. Disappointing.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330-300

Good seat to dine at, but there is no comfortable position between being completely upright and near lying flat. These seats are angled and not completely flat.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

When is Malaysia Airlines ever going to update this ancient product. Fly them just 1-2 times a year, and every time the staff say that a new Business class seat is expected, and it should come closer to matching their competitors. An unbelievably awful and uncomfortable angled flat seat. If you can buy a ticket at say the premium economy price then go for it - but anything close to business class prices is a complete waste of your money. Avoid until they get the idea that flat bed seats \re essential for long haul Business class.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330-200

MH inflight service is let down by its poor cabin image. Old style business class seats showing clear signs of aging with surface peeling off armrest, poor video quality and broken foot rest. No AVOD, very limited movie selection. Seat pitch is good and should be sufficient for at least angle flat seat. Will be glad to see their new A330-300.

MALAYSIA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777-200

The seats are terrible, can't lie flat, as hard as hell and when trying to sleep you need a pillow on your right arm to soften the lack of an arm rest and your other arm has to be where the TV units are.

Spacious seat in a pod-style design with huge pitch. Very comfortable for sitting and converts into a fully flat bed, which is very comfortable for sleeping. Cabin crew provide a turndown service and provide a cover for the seat, which smooths out bumps and provides a bit more cushioning. Comfortable duvet and large pillow provided. Pyjamas (sleep suit) provided only in First class. The seat offers a reasonable amount of privacy. There is a large touch screen with AVOD. The seat design includes a very large table that resembles a dining table and the ottoman provides a seat for travelling partners to dine together on opposite sides of the same table. There is also a good amount of storage space for little things like water bottles, amenity kits, etc. Window shades are electronically operated. Overall, a well-designed seat.

These seats are already outdated. It's too narrow. Seat pitch though was very good. It is flat at an angle. Nothing beats a fully flat bed.

The seats are narrow with no privacy from the next person. The angle is quite acute which doesn't allow you to sleep comfortably. The monitor is so cumbersome to take out and put back that I didn't watch anything. Doonas and pillows were nice but one attendant placed them in my "storage" behind the seat and it was difficult to get to them when I needed them.

Found the seat comfortable for sitting and relaxing. Love the massage function as well. I am fairly big and found the seat just wide enough for my size. Seated second row, loads of leg room and privacy . The angle of the bed is a little uncomfortable but duvet and pillow are nice.

Bed was angled flat. I did tend to slip down a little bit but eventually found a suitable position. I didn't lay the bed back fully flat so it was straight. I left a slight angle on it so I didn't slide down.

The seats allow no even lying. During the flight you permanently slip down the flat seat. Not relaxing. Food is okay and service is trying to make a positive difference.

Seat comfortable for sitting. They are angled lie-flat for sleeping. The incline is quite small and I didn't feel like I was sliding down, which made it comfortable for sleeping. Pitch is enormous on this aircraft, so you don't have to worry about jumping over your neighbour from the window seat to get out.

While it is a fair offering, fast becoming outdated. These lie-flat seats recline 171 degrees, so it is on an incline. I managed to get some sleep by putting the bed into lie-flat, lining it with the quilt and asking for an economy class blanket as a light cover.

Cabin is spacious, seat configuration is 2-3-2. Seat is slightly wider than the Economy seat and plenty of space right in front of you to stretch after extending the footrest. The seat is not exactly comfortable because the main bottom seat cushion is in two parts, so it is not even and a gap in between. The seat is tilted at an angle in bed position which you will keep slipping down and is not exactly full flat meaning it is bad for those who prefer to sleep in side way.

Found the sleeping position to be fine despite many comments that they are uncomfortable as they don't lie fully flat. Loved the large seat pitch but found the seats a little narrow - and I'm not a big person.

First long-haul flight on a B777 Australia to AMS - prior experience with dreadful B747 Business Class and hoping for better with 777. Seat was a huge disappointment and is not comfortable for sitting and at its 'flattest' it is still on an angle which makes sleep impossible. Also disappointing is the cabin layout - plenty of room between seats on 747, but on 777 they are close together and when adjacent seat is in 'sleeping' position you have to climb over your fellow passenger to get out. Can't imagine how such uncomfortable seats are purchased - does anyone who oversees cabin fit out actually sit or try to sleep in one of them before signing the contract?

Seat pitch on the 777 was enormous (you could not reach the back of the seat in front from your seat) which begs the question, why have an angled-flat seat when there was ample room for a full lie-flat seat. Seats comfortable. Seat pitch on 747 is not as generous but if upstairs, there is a very useful storage space under the window for all your bits and bobs. Same seats as in 777 and the angle is not so great that you feel you are slipping down all night.

DXB-KUL (via KHI). MAS used the old style of seating. Although nice and wide, they offered no recline and difficult to sleep. No personal TV. This aircraft would be great for a short run, however for 11 hours, as we landed in KHI for an hour or so is not my idea of a good journey.

The aircraft was a little old, but in all the seats were comfortable. I was fortunate that I had no one sitting in the seat next to me, otherwise, in my opinion, it could be a little cramped. I slept comfortably and the massage feature in the chair was great.

Seat 2A/2C. Service was impeccable, and food choices were extensive. My wife slept for several hours with her seat inclined, and enjoyed her rest. While I agree that these seats are not as good as full flat seats, they are still a vast improvement on any economy class seating on any airline. There was a nice ambience and state of relaxation on our flight. While I generally prefer Business Class in a 747, I have no complaint about the same class of service in Boeing 777-200.

LHR-KUL-LHR. Excellent seat complete with ottoman and lie-flat 'bed'. Pyjamas and duvet to complete sleeping experience. Large airey toilet and whisper-quiet cabin. Spoilt for choice for meals, drinks and TVOD. Cabin crew superb as always regardless of class of travel. Complete experience marred only by disinterested ground staff at both airports and Business Class passengers barging in front of First.

AMS-KLIA, SYD-KLIA-AMS Perfect for sleeping: the seat gave enough of privacy, both when sitting and sleeping, the bed was fully flat, and especially I enjoyed travelling on seats 1A and 1K with my partner. Moreover, the seat was very relaxing/comfortable, when semi-reclined,

Earlier reviews have been archived (prior to the date of last review above).