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Cabin is spacious, seat configuration is 2-3-2. Seat is slightly wider than the Economy seat and plenty of space right in front of you to stretch after extending the footrest. The seat is not exactly comfortable because the main bottom seat cushion is in two parts, so it is not even and a gap in between. The seat is tilted at an angle in bed position which you will keep slipping down and is not exactly full flat meaning it is bad for those who prefer to sleep in side way.

Found the sleeping position to be fine despite many comments that they are uncomfortable as they don't lie fully flat. Loved the large seat pitch but found the seats a little narrow - and I'm not a big person.

First long-haul flight on a B777 Australia to AMS - prior experience with dreadful B747 Business Class and hoping for better with 777. Seat was a huge disappointment and is not comfortable for sitting and at its 'flattest' it is still on an angle which makes sleep impossible. Also disappointing is the cabin layout - plenty of room between seats on 747, but on 777 they are close together and when adjacent seat is in 'sleeping' position you have to climb over your fellow passenger to get out. Can't imagine how such uncomfortable seats are purchased - does anyone who oversees cabin fit out actually sit or try to sleep in one of them before signing the contract?

Seat pitch on the 777 was enormous (you could not reach the back of the seat in front from your seat) which begs the question, why have an angled-flat seat when there was ample room for a full lie-flat seat. Seats comfortable. Seat pitch on 747 is not as generous but if upstairs, there is a very useful storage space under the window for all your bits and bobs. Same seats as in 777 and the angle is not so great that you feel you are slipping down all night.

DXB-KUL (via KHI). MAS used the old style of seating. Although nice and wide, they offered no recline and difficult to sleep. No personal TV. This aircraft would be great for a short run, however for 11 hours, as we landed in KHI for an hour or so is not my idea of a good journey.

The aircraft was a little old, but in all the seats were comfortable. I was fortunate that I had no one sitting in the seat next to me, otherwise, in my opinion, it could be a little cramped. I slept comfortably and the massage feature in the chair was great.

Seat 2A/2C. Service was impeccable, and food choices were extensive. My wife slept for several hours with her seat inclined, and enjoyed her rest. While I agree that these seats are not as good as full flat seats, they are still a vast improvement on any economy class seating on any airline. There was a nice ambience and state of relaxation on our flight. While I generally prefer Business Class in a 747, I have no complaint about the same class of service in Boeing 777-200.

LHR-KUL-LHR. Excellent seat complete with ottoman and lie-flat 'bed'. Pyjamas and duvet to complete sleeping experience. Large airey toilet and whisper-quiet cabin. Spoilt for choice for meals, drinks and TVOD. Cabin crew superb as always regardless of class of travel. Complete experience marred only by disinterested ground staff at both airports and Business Class passengers barging in front of First.

AMS-KLIA, SYD-KLIA-AMS Perfect for sleeping: the seat gave enough of privacy, both when sitting and sleeping, the bed was fully flat, and especially I enjoyed travelling on seats 1A and 1K with my partner. Moreover, the seat was very relaxing/comfortable, when semi-reclined,

Earlier reviews have been archived (prior to the date of last review above).