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5 Star Rating

= Excellent

4 Star Rating

= Good

3 Star Rating

= Fair

2 Star Rating

= Poor

1 Star Rating

= Very Poor

     
 

BUSINESS CLASS : an angled lie-flat seat. The seats are quite comfortable in relaxed/sitting position, although the footrest adjustment is somewhat limited. High pod surround offers a reasonably good standard of privacy, when sitting and reclined. The seat cushions are very flat, and lack some softness of support. When fully reclined, the seat is the slide-down variety, so side sleepers may find sleep disturbed. Comfort Score : 8/10

FIRST CLASS : Individual seat pods, these ANA seats are one of the widest First class choices. Good level of privacy in the seat, and very comfortable space when in the flat bed position. Only downside is that the seat cushions are very firm and lack contouring/support when in the seated position, and when fully flat, the mattress feels very hard. Comfort score : 9/10





 

ANA BUSINESS CLASS SEAT REVIEW   :   16 June 2008  by Andrew Bryan

 

AIRCRAFT TYPE

Boeing 777-300

CABIN FLOWN

Business

SLEEP COMFORT

2 Star Rating

SITTING COMFORT

4 Star Rating

SEAT LENGTH

2 Star Rating

SEAT WIDTH

4 Star Rating

 

Leg room was optimum and a brilliantly engineered seat seemed to complement the flawless cabin service which made me want to stay on board forever, however, the "amazing" pod-seat (complete with massage function) when in bed mode was excruciatingly uncomfortable and too short for my 5'7" body. Part of the problem was the angle, and the sensation of sliding, and part of the problem was the lack of support and the seeming hardness where the cushion joins occurred. It was so uncomfortable I actually went and sat in an economy seat for 3 hours. I was so disappointed as the service left that of other airlines behind.



 

ANA FIRST CLASS SEAT REVIEW   :   11 June 2008  by Alan Chick

 

AIRCRAFT TYPE

Boeing 777

CABIN FLOWN

First

SLEEP COMFORT

5 Star Rating

SITTING COMFORT

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

 

A truly excellent experience on my flight from NRT to IAD. I found the seat comfortable in all positions. The bed was made up for you and even remade when you went to the bathroom. Service was attentive without being intrusive and the food was excellent. Save room for some of the excellent food available from the Delights menu. Hard to fault and totally recommended.





Date:  15 NOV 2007

Aircraft:  Boeing 777-300

Cabin:  Business Class

Review: Martin Edwards


 

SLEEPING

4 Star Rating

SITTING

5 Star Rating

SEAT LENGTH

5 Star Rating

SEAT WIDTH

5 Star Rating

Very comfortable lie-flat seat, although it does rest at a slight angle fully reclined. IFE system one of the best. Food and business class cabin service is great. Try the Japanese food choices as well. Stand-up bar areas in business class, so you can get up and move around easily during the flight if you like.

Date:  01 OCT 2007

Aircraft:  Boeing 777-200

Cabin:  Business Class

Review: Philippe Fuher


 

SLEEPING

4 Star Rating

SITTING

4 Star Rating

SEAT LENGTH

3 Star Rating

SEAT WIDTH

4 Star Rating

SHA-NRT. seat 4K in the new Business class. Angled lie flat seat had many options including a decent lumbar support. IFE system was out of order for the first hour of the flight and when it finally worked, it wasn't up to par compared to Singapore airlines or Emirates. The privacy separator board is not that efficient as my neighbor was constantly moving and my whole seat was shaking every time.

Date:  7 JUN 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Richard Seltzer


 

RATING

5 Star Rating            

Seat very comfortable, with many variations including lie-fat. FAs exceptionally helpful.

Date:  31 MAY 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Brian Meads


 

RATING

3 Star Rating            

Not bad, but not great, either. I'm 6'6" (1.98m) and no chance to stretch fully out. Could have been exacerbated because it was a bulkhead seat. I think anyone over 1m90 would have problems to lay flat in this bed. Head rest didn't go up high enough for me, so it was digging into the top of my shoulders the entire 12 hour flight. Comfort while sitting was good. Entertainment system was quite nice, good films, controls useful, good headset quality (although the Sony noise cancellation technology didn't seem to cancel out the background noise very well).

Date:  12 FEB 2007

Aircraft:  Boeing 747-400

Cabin:  First Class

Review: Bob Peel


 

RATING

5 Star Rating            

NRT-LHR Immaculate service from crew. Perhaps a bit too much presence as the continual walking around to see if anybody wanted anything was disturbing. Avoid seat 5A as it has no partition behind it so you are very aware of crew moving around.

Date:  2 JAN 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Anton van Ruiten


 

RATING

5 Star Rating            

IAD-NRT. Superb service and fantastic food. The cardigan to stay warm is a nice touch. The films start whenever you want and the PVT screens are large. The seat is very nice though with my 1.91m/6.3'' it is too short like in any C class I have ever experienced. I rate ANA's C-class (in the 77-300) better than BA or Cathay Pacific (and 10x better than United which recently started same route).

Date:  27 MAR 2006

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: A Chong


 

RATING

5 Star Rating            

NRT-LHR. This is an excellent, almost-flat, almost-level seat. It seemed a little tighter than the very similar AC 350 and SQ seat, and is not as comfortable for sleeping as BA Club World. ANA has really wonderful food in C, especially Japanese. Upper deck was totally reserved months out, but the main deck was nice and fairly empty.

Date:  10 FEB 20067

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Adam Freedon


 

RATING

1 Star Rating            

SFO-NRT. Old business class and I had forgotten how lousy it is. The seats have very little pitch. The a/v control is also poorly placed, so that every time you shift in your seat and touch it, it resets the movie you're watching. Don't bother flying ANA if your route doesn't have the new seats.

Date:  13 OCT 2005

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Takaya Ikezawa


 

RATING

5 Star Rating            

FRA-NRT and NRT-JFK. All in all it is great. The seat cannot be truly flat; it is still angled; however it is the best I've ever experienced. Wide enough and they serve woollen cardigan for in-flight relaxing and also a feather duvet upon your request.

Date:  12 OCT 2005

Aircraft:  Boeing 747-400

Cabin:  First Class

Review: Will Stephens


 

RATING

5 Star Rating            

Superb - the best seat in the sky. I am tall and wide and slept soundly for 6-7 hours without difficulty. Good food, great IFE and excellent staff. Would I pay for it - probably not, but that is the beauty of air miles! .

Date:  7 FEB 2005

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Tien-Lun Yao


 

RATING

5 Star Rating            

Club ANA New Style: Just perfect. Especially the blankets with the pocket for the feet.

Date:  22 JAN 2005

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Christian Kracht


 

RATING

5 Star Rating            

Flat beds in a sort of egg-shaped contraption, an ANA cardigan given out along with the blanket - so those shoulders stay warm too.

Date:  20 JAN 2005

Aircraft:  Boeing 747-400

Cabin:  First Class

Review: William Ireton


 

RATING

5 Star Rating            

Our return to Tokyo from Europe originated in Geneva, and we connected to NH202 on the LHR-NRT sector. The first class cabin had the new individual "pods," which recline into the widest beds in the sky - the armrests are lowered flush into the seat and become part of the bed. We could virtually roll around in our beds (of course, one to each bed! - we were seated in 1A and 1K, which is recommended if you are traveling together as the seats are close enough to allow for conversation).

 

 

 

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