ANA ALL NIPPON AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300ER

The new staggered biz class I think is fantastic! I had a window seat, full lay flat bed was large enough, the workspace was plentiful for books, laptops, magazines to be at hand and there is a great storage space for your hand luggage under the footrest in front of you. The food was good, tasty and efficiently served not long after takeoff so people could get to sleep. ANA have a down comforter rather than a blanket for passengers when they wish to sleep, and it was comfortable.

Perfect ANA experience, aesthetics of the cabin are awesome, light filled, nice colors. Service is perfect, food was great. Sure, the seat doesn't fully recline, but the firmness was perfect and the duvet and pillow great. Very comfortable in the seated position too.

If you are over 5'8, don't fly ANA. The seats are terrible, service very slow, dinner took 140 mins after take off, some people do want to sleep asap after dinner. Staff seem to follow an ANA manual, which seems to be very dull. For being a Japanese airline, the entertainment system is beyond weak.

SGN-NRT not a good trip. Recline is very poor - somewhere between domestic first class and an old recline international business class. Meal was not that great.

Seat 8K outbound, 5K inbound. The new business class staggered seats are fantastic. Plenty of space to sleep, good sized side tables, and a lift-up footstool that you can get a full-size carry on case underneath! Window seats have more privacy than aisle seats if you want to sleep. The amenities are adequate but you have to ask for them.

I was looking forward to trying the new B777 Business Class seat for my trip to Tokyo but couldn't help but feel a little disappointed. It is a flatbed and the privacy is excellent if you can get a window seat - but everything about this seat to me is just functional - there's no real luxury. The seat cushions are quite hard for the bed and there is no mattress cover provided. The blankets are fairly standard and the seats could do with an extra pillow for proper sleep comfort. The only area where this seat excels is work space area if you are a solo traveller - if you're travelling with a companion forget having a conversation as all the seats have a partition divide! This is a good seat but I can't but feel it could be so much better.

Just flew new premium product Frankfurt to Narita and impressed. The 180 degree flat beds are wide and very comfortable. The new seats are capsule like with a lot of privacy and plenty of perks. I-POD connectors as well as USB access, tables are huge and the screens top notch.

Not a very good seat for sleeping or relaxing. Recline is poor, Footrest was too short for me at 5'10". TV monitor does not clear the tray table by more than a centimeter, so watching films while eating is not possible.

FRA-NRT seat 6G. Sleeping uncomfortable because the seat is too short (I'm only 1.75m tall), footrest doesn't extend enough. You have to sleep crouched on a not so soft seat. Seats are narrow.

Mixed feelings on this seat. Very spacious between rows, and the aesthetic of the seating is pleasant. A little narrow, finding a comfortable sitting position was not difficult, and eating meals/watching the video was comfortable. Largest issue was sleeping. Not lying 180 degrees was an issue. The legrest never extended fully down enough for me to lay out straight. If I folded up the end plate on the footrest, I tended to slide down. When I tried sleeping on my side, the seating was too narrow to adopt a semi-fetal position. I found the cushioning to be inadequate. In summary, a good seat in which to sit; bad seat in which to sleep. Service was outstanding in every way.

Flew in Club ANA NRT-SFO. Found the cabin to be quite modern and attractive. Seat was visually appealing, though appeared a bit narrow. Lack of stowage locations for personal items was a concern, but was mitigated by the fact that the seat next to me remained vacant, so I could use the adjacent seat/tray table for my work materials. Initially, the seat was very comfortable. But soon the lack of cushioning became evident as I had to frequently shift my position to remain comfortable. The leg rest did not extend far enough to permit the use of the foot rest with my legs fully extended (I'm 6'0) Also, when set to bed mode, I was unable to full stretch out as my feet were against the foot rest and my head touched the inside seat shell. When I stowed the foot rest to gain additional space, I found myself sliding down the seat towards the floor. Overall a nice product for mid-haul daytime flying - but not for long-haul or overnight flights if you like to sleep.

Mixed feelings on this seat. Very spacious between rows, and the aesthetic of the seating is pleasant. A little narrow, but many asian carrier seat widths are narrower than US carriers. Finding a comfortable sitting position was not difficult, and eating meals/watching the video was comfortable. Largest issue was sleeping. Not lying 180 degrees was an issue. The leg rest never extended fully down enough for me to lay out straight. If I folded up the end plate on the footrest, I tended to slide down. When I tried sleeping on my side, the seating was too narrow to adopt a semi-fetal position. I found the cushioning to be inadequate. In sum: good seat in which to sit; bad seat in which to sleep. Service was outstanding in every way.

Leg room was optimum and a brilliantly engineered seat seemed to complement the flawless cabin service which made me want to stay on board forever, however, the "amazing" pod-seat (complete with massage function) when in bed mode was excruciatingly uncomfortable and too short for my 5'7" body. Part of the problem was the angle, and the sensation of sliding, and part of the problem was the lack of support and the seeming hardness where the cushion joins occurred. It was so uncomfortable I actually went and sat in an economy seat for 3 hours. I was so disappointed as the service left that of other airlines behind.

A truly excellent experience on my flight from NRT to IAD. I found the seat comfortable in all positions. The bed was made up for you and even remade when you went to the bathroom. Service was attentive without being intrusive and the food was excellent. Save room for some of the excellent food available from the Delights menu. Hard to fault and totally recommended.

Very comfortable lie-flat seat, although it does rest at a slight angle fully reclined. IFE system one of the best. Food and business class cabin service is great. Try the Japanese food choices as well. Stand-up bar areas in business class, so you can get up and move around easily during the flight if you like.

SHA-NRT. seat 4K in the new Business class. Angled lie flat seat had many options including a decent lumbar support. IFE system was out of order for the first hour of the flight and when it finally worked, it wasn't up to par compared to Singapore airlines or Emirates. The privacy separator board is not that efficient as my neighbor was constantly moving and my whole seat was shaking every time.

 
Earlier reviews have been archived (prior to the date of last review above).