AIR NEW ZEALAND BUSINESS CLASS SEAT REVIEW   :   BOEING 767-300

The flight was uncomfortable because the seats were so narrow. I had to sit with my arms on the armrest because there was no space down the side of my body. I am not overweight and although I understand that the seats are a little bigger than economy class seats it was a terrible disappointment after saving so hard for the trip. Cabin crew were friendly and helpful, which helped a little. But I would hesitate to fly Air New Zealand business class again. I know the reason is this plane is used for short haul - that's fine, but make sure the customer knows that before committing so much extra money to the trip!

I am not sure why the new herring bone configuration is getting such rave reviews. I agree that the padding is best in class and the IFE deserves to be up there with the best but after that it is all down hill. The expansive table is nice, if it wasn’t so far away. The coffin is too narrow so there is nowhere to stretch out your arms and I ended up being scarred from sleeping on the shoulder harness. Worst of all you get the sense that you are lying in a morgue. Sure it is private; all you can see are the feet of the corpse opposite you but there is not a single seat in the cabin where you can look out of a window.

London to Auckland via Hong Kong. Comfortable herring bone seats gave good privacy. Seat flips over to make fully flat bed and slept really well on the HK to AUK part both ways. Always change into leisure clothes for long haul and it makes you feel more relaxed. Given extra pillow on request.

New thicker mattress for sleeping very comfortable. Left the seat belt off while sleeping at it's too awkward to move around with it on. Drawback of seat is that in sitting position it does not recline much.

The new 777's have similar business experience but with new memory foam to lie on, and two pillows. I do miss the 1+1 config at the front of the 747's but the crew, food, sleeper seat make up for it.

The plane was brand new with a different seating configuration than standard NZ 747. New memory-foam bed toppers made the lie-flat bed much softer. New touch screen IFE.

Flew on 777-300 from Melbourne to Auckland, and 777-200LR from Auckland to Brisbane. Premier Business Class is superior to Qantas business-class product. The walls are a bit low and narrow, and the controls for the very large dining/work table take some work to access, but otherwise ANZ has a great business class product.

The seat is genuinely flat and privacy superb given the herringbone layout. The seat is of the type that completely flips over with a thin but relatively effective mattress laid on top. It's a firm but comfortable sleep surface. IFE screen decent size though selection is only moderate.

HKG-LHR in seat 7A. Seat one of the most comfortable I have flown, lie flat bed was spacious. The food was excellent with a great selection of New Zealand Wines.

My first time in Air NZ lie-flat beds. Slightly disappointed. Couldn't find a comfortable sitting position. Also lacked of support under my knees when stretching and using the footstool. The headrest lacked lateral support as well. The table is great for dinner service but it doesn't get close enough to work on.

Service and food superb with fantastic choice of food and wines, IFE on demand and varied. The converted lie flat bed is a little over-firm but seating in general private, comfortable and high quality.

LHR-HKG in Business Premier. Central seat, front row. Great seat, IFE brilliant, great service. Seats are fantastic. Herringbone style like Virgin, and recline to a fully flat bed. I'm 6 foot 6 and I had no problems stretching out fully. Much better than BA where I have to curl my legs up. Whole thing has a nice luxury brand feeling to it.

The seat was somewhat crowded for me (I am 6'2") and I felt a bit claustrophobic, but I did appreciate the privacy. The lie-flat bed was comfortable, albeit slightly tight and not quite long enough for my liking.

Beds are comfortable but somewhat restricting for a 6'2" / 200 lbs man. Food and wine were excellent. IFE was fine.

Business Premier LHR-HKG-AKL return. Downstairs, 3 legs in 15K, one in 7A. Once you have made the definite decision to "go to bed" the horizontal bed is great. In the sitting position there isn't a great deal of elbow room. IFE excellent with great choice of movies and rugby (of course). Food and wine ok but service dreadful. The crew are very keen to get things over and even took our trays away before we'd finished eating and drinking on two flights! No chance of a refill of drinks or second cup of coffee.

LAX-AKL in Business Class. We sat in the nose of the 747 downstairs heading down to Auckland and this was much better than the return leg from AKL-YYR on their 777 aircraft. There is more room and privacy on the 747 service than the 777, especially when you sit downstairs. There are washrooms only for business class downstairs whereas you share with premium economy if you sit upstairs. Great service on both flights and nice privacy in the pod style seats. The beds could be a bit softer but overall a great experience.