ASIANA AIRLINES First Class and Business Class Seat reviews

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777

SFO-ICN, seat 3A. These Quadra Smartium seats are very comfortable. The lumbar adjustment is just so good that I thought a genius must be making & designing it's success. The privacy of every seats by the window sides is just perfect. The flight crews were very considerate of our privacy and preferences.

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Seoul to Los Angeles and business seats were comfortable and roomy for a tall person like me at 6 foot 1. Seat was easy to adjust and offered a lot of comfortable positions to sit and relax. Slept very well for most of the journey and pillows and blankets provided were the perfect size. Other amenities were quality products from expensive brands. Champagne and other quality wines served and complemented the meals very nicely. Food was delicious and served course after course. Cabin service was impeccable and second to none and each passenger was given a thank you gift before landing in LAX.

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777

I flew from Incheon to Sydney, on the way home from a trip to Europe. The new full flat seats are fantastic. I have a major hip problem, and I found the seat to be super comfortable, as it was fully adjustable with a wide variety of settings. The service was impeccable; the food unbelievable and plentiful, and the inflight entertainment was so good, I was tempted to stay up all night to watch it!

ASIANA AIRLINES FIRST CLASS SEAT REVIEW   :   BOEING 777-200

Very impressed with the first class suites on the Seoul to Chicago route and they are the best in the market in my opinion. The seat is designed really well with a touch screen installed on the arm rest to control entertainment system, lighting, call button etc at your finger tips and the tv monitor is huge which is good to see Asiana are improving their IFE. More importantly the seats offer a lot of room and are very comfortable for sitting and sleeping and sliding doors are also installed for privacy. By sleep time lights were turned off and the whole cabin was lit with a starry effect which was delightful. Crew were charming as always and dining was terrific.

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777-200ER

Sydney to Seoul seats are angled lie-flat, not true lie-flat beds. The seats are comfortable, but sleeping on the angle was a little awkward.

ASIANA AIRLINES FIRST CLASS SEAT REVIEW   :   BOEING 777-200

Seoul to Chicago was on a new 777 aircraft and the first class seats were suites with sliding doors. They did not look spacious at first glance but once inside, it was wide and comfortable and offered both privacy and space. The seat was very modern and innovative and had a touch panel to control the seat, ventilation, entertainment system and even a 'do not disturb' button! The mini bar was convenient for storing drinks and the screen for the entertainment system was I thought massive and a little excessive but it was terrific for watching movies. Mood lighting was a great touch for relaxing and the duvets made for an excellent sleep.

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777

SFO-ICN-SFO on October 2nd and 11th with the new business class. Seats are fantastic, very comfortable for relaxing and sleeping. The lay out of the new business class makes it possible to travel with a companion and be able to be together rows 1,3 and 5 in the middle. Seats at the windows and on each side are individual. The lay out is very private. Food was good and plentiful. The wines were excellent and the staff was always available unlike other airlines were they disappear after the meal. I wish they would have started with a full bar service and then the meal. We did ask for drinks and got them no problems. Cabin was kept too hot on ICN-SFO could not sleep confortably. requested many times to cool down the cabin but took a really long time. The only very disappointment is being woken up 3 hours before arrival in SFO for breakfast (by then still very full from a huge 5 course meal) to have the cabin light dimmed again for a very short sleep before arrival. It would have been better to sleep longer and then breakfast 1.5 hour prior to arrival. Overall, excellent with new J class seat would highly recommend it and ICN to transit is great.

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777-200

Fortunately had the new lie flat Quadra Smartium seats on Incheon-London route. Massive improvement on the old business class seats, actually flat being the main thing! Maybe another inch on the seat width would be good, but they're okay, even for a large guy like me. Great food and service, IFE also fine. When you book, ask if the flight has the new seats, not all flights have them right now.)

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330

The seats are nearly 180 degrees but at an angle - since the seats are at an angle, you feel like you are sliding off. I did manage to get a few hours sleep. The inflight entertainment was adequate. I wish you could watch the movies at the gate like you can on United, but they only turn off the entertainment in the air. One good thing about the seat angle, is that since it angles toward the floor, it makes it easier for the window passenger to climb over you if they have to leave their seat.

ASIANA AIRLINES FIRST CLASS SEAT REVIEW   :   BOEING 777-200ER

The seat was quite easy to adjust and was very comfortable. When reclined to 180 degrees the cabin attendant made it into a bed, with sheets, comforter and full size pillows.

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777

ICN-LHR. Surprise equipment change and flew on the new lie-flat beds. The challenge for Asiana is that the old and new planes are completely different products and not worth the same price - eg. if you book a plane for the lie-flat beds and then get the angled seats, it's like paying for a first class ticket, and then being downgraded to business with no refund. The lie flat beds are quite similar to Swiss business class, and better than the Virgin/Air New Zealand seats - particularly if you are travelling with a partner - since you can sit side by side, and chat. If you want more privacy then there are configurations that put a big table in the way of the passengers to your sides. Asiana food is very high class (better than BA/Air NZ) in the way it is presented and given. They weren't so forthcoming in providing water/wine throughout the flight. AVOD is good for movies, but very weak for shorter programmes - such as comedy shows. The interesting thing is that the table is fixed in height and position - but you can use your seat to move up and close - rather than the other way around.

ASIANA AIRLINES BUSINESS CLASS SEAT REVIEW   :   BOEING 777

London to Osaka via Incheon, and back. Although a larger person could find the seats a little narrow, they are very comfortable with a range of adjustments to find the right position, and there is plenty of legroom. They do not fold completely flat, but enough to sleep comfortably, and pillow, blanket and other amenities are provided. The entertainment was not on demand as far as I could work out, but offered a good choice of music and videos on a large individual screen. The service was outstanding and food and drink excellent - only complaint was that there was too much food!

Rode in the Quadra Smartium seats both ways. Excellent lie flat seats. A little tight width wise, but very comfortable.

SYD-ICN-LHR return. The pod seats are comfortable and I was able to sleep quite well, even though they are not fully flat. On the return journey I slept sitting up due to an injury and surprisingly I slept well.

The new business class seats (lie flat) was the most perfect seat. One down side can be that the width of the seats were a little narrow - however the seat length was excellent and the AVOD system was very nice. The privacy was excellent as well.

I find it impossible to sleep in Asiana Airlines very narrow, uncomfortable business seat, I read my book for the entire 12 hour flight. Champagne served throughout without me needing to ask for a top up and as the entertainment system is so poor (video on loop and no rewind/pause available) that a good book is essential. Inflight meal was poor this flight. The cabin service is second to none. I would love to fly Asiana again in business, but only when they upgrade the terrible seats.

Used Asiana's new business class seat on a flight from Los Angeles to Seoul. The seat now converts to a fully flat bed and is more of a "pod" configuration offering more privacy. This is great improvement on the previous seat. The overall service was excellent as usual.

Angled Lie Flat seats (being phased out) are the most comfortable angled lie flat I've used, and are good. But obviously would prefer full flat!

SFO-ICN, very nice Asiana lounge and seats were comfortable. I am not tall but the foot rest didn't go up far enough for me so my legs were constantly sliding down or off the sides. Very disappointed in the IFE, advertised as on-demand movies but the movies were on a continuous loop so they didn't start when you wanted. On board meals were excellent and the service was wonderful.

These seats are now very out of date. When fully extended there are 5 different fold lines. The length is good but the angle and the hardness makes them very uncomfortable. There is no massage option.

I am not that tall, however the headrest, that should have started from my neck, started from my shoulder. So, the sitting position for take off and landing was not very comfortable. Once it was possible to recline the seat a little bit, everything was good. The sleeping position is approximately flat, but not horizontal. Quite decent though.

Disappointed with the lack of full flat" seats for sleeping. For this reason alone I would not use this airline again.

Amazing lie flat seats. Duvet covers top and bottom with tuck in service. FAs are the most courteous and conscientious I've encountered. Seats arranged to offer almost total privacy. I'm 6'2 and seat length was completely adequate, even spacious. Everything new and fresh. Food service nearly constant and excellent. FAs silently patrol cabin while everyone sleeps in case one needs something. What First Class is supposed to be. Five stars all the way. Great lounge in Incheon

SYD-ICN and ICN-LAX. 2-3-2 in business not great but quite happy with 3C to Incheon. On time departure, very attentive crew and excellent catering make this an airline worthy of it's 5 star rating. ICN-LAX a B747-400. Requested and received upper deck seat, journey was quiet and comfortable. IFE only just in the average range with inconsistent product and programming between aircraft types. Overall excellent value for money and an airline to be recommended

SYD-ICN Business Class; ICN-JFK First Class. Business Class seats very comfortable, 2x2 configuration. Sufficient space, excellent VOD system, excellent service. First Class seats are large individual pods - full lie flat seats. Amazing service and attention, extremely comfortable in bed configuration, pleasant experience. Highly recommended.

LAX-ICN on 747 with new business class seats was very good. The seats are very good for reading and relaxing. Good recline, good lighting, plenty of storage space. IFE system/selection is also pretty decent, and food is non-stop and quite good. For sleeping, the seat slopes flat at about 165 degrees, which allows some quality sleep but you will notice the slope. All that said, this is far better than the current US carriers to Asia, and I would recommend Asiana for flight to SE Asia.

Newly reconfigured cabin with 60" pitch individual lie-flat pods. 2x3x2 3 rows on lower deck and 2x2 6 rows on upper deck. Touch screen AVOD with great programming. Comfy but angled flat was unstable for sleep.

Seat 3K on Incheon-LHR in April 2008, on one of the company's 777's that does not offer VOD (on the positive side the screen is large, almost as wide as the seat). I found the seat, which goes to flat but not horizontal position to be relatively good for this type, with good foot-rest adjustments, although the seat tends to 'reset itself' to a standard position when trying to change certain adjustments. The service was excellent.

JFK-ICN Business class. Planes seats were angled lie flat seats, with a 12 inch screen. Separate reading light & privacy screen was a few nice touches. With the well trained flight attendants, the 14 hour long flight passed fast and was comfortable.

It was a new business class configuration. A lot better than the old types, but there was a problem of sliding down occasionally.

Nice seat. Good pitch and width. Flat but angled but still much better than Asiana's ancient seats in their 747s. Good screen size but IFE was not AVOD however significant choices.

 
Earlier reviews have been archived (prior to the date of last review above).