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BUSINESS CLASS : Angled lie-flat seats provided on QANTAS long haul aircraft. Comfort levels are mid ranked
overall, with the usual sliding down feeling when the seat is fully reclined. Seat pod format provides reasonable privacy,
but the seat pitch means that window seat passengers will have difficult access in/out of seat when adjacent aisle seat in full recline.
With the increasing number of airlines offering proper flat beds in Business class, QANTAS will need an early upgrade for these seats to
match rising standards. Planned product for the Airbus A380 seats look promising. Score : 7/10
FIRST CLASS : The First class flat-bed seats offer a reasonable sleep comfort in full recline, although the seat cushions
are firm, and these seats are looking quite dated and worn. The seat pods have reasonable privacy, and the seat length and
seat width are considered to be fair. Again, this is a product that needs updating as it is now looking dated and lacking the required
feel of First class travel. Score : 7/10 |
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Date: 23 MAY 2005 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Phillip Cooper |
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RATING |
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Qantas business class seat is my preferred choice. Although it does take a while to find your most comfortable recline, the seat
and surrounds are well thought out and provide you with easy access to everything. The large screen embedded into the back of
the seat in front solves the usual problem of getting tangled up in the monitor. |
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Date: 20 MAY 2005 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Lance Jeffcoat |
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RATING |
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LAX-SYD. While the QF seat is not completely flat, it is comfortable and much improved over their dreadful old business class
seats. Try to get the exit row upstairs as these have as much or more pitch than the First class seats. |
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Date: 19 JAN 2005 |
Aircraft: Boeing 747-400 |
Cabin: First Class |
Review: Chris Davies |
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RATING |
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MEL-LAX, LHR-MEL. The beds are not very comfortable because they are too narrow and lumpy. Qantas needs to provide a removable
mattress to even out the effect of the underlying seat cushions. Cabin design also leaves a lot to be desired. It looks very
dated and seems to have been thrown together in a hurry. It is too bright compared with BA offering which has a quiet, deep
blue, velvety feel. Also, prefer layouts like AF where beds are together so that traveling with a companion doesn't mean being
in the centre seats. Row 2 is best because centre seat is aligned to window seat and facilitates talking to your companion
across the aisle. The spacious toilets are a big plus. |
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Date: 26 OCT 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Kathy McRae |
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RATING |
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Qantas Sky Bed is excellent. I prefer the flatness of the BA beds BUT I like the cocoon effect of the Qantas beds. It is
difficult to get over a passenger from the window seat - not impossible if you put your seat upright first. |
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Date: 11 OCT 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Bruce Low |
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RATING |
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Flew from LHR-SIN-SYD in September and got the new SkyBed. This is a huge improvement over the old business class seats - which
were very difficult to sleep in - but unfortunately are inferior to the products by Virgin Atlantic and British Airways (and
soon Air NZ) for two reasons: (a) they don't go flat and you do tend to slide down and (b) it's extremely difficult trying to
get out from a window seat when the pax in the aisle is fully reclined. |
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Date: 11 JUL 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Guy Venables |
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RATING |
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I recently travelled SYD to LHR in the new skybed - it was superb and well thought out ergonomic design. A seat that fits every
body type, and the sleep was great. On the return I was upgraded to First - and was disappointed. In comparison to business the
first class seats and service pale in comparison to business class - cabin atmosphere is lacking. Looks like Qantas have set the
benchmark in business and have made their First look second rate, old and less of an experience. |
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Date: 28 JUN 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Paul Niven |
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RATING |
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SYD-HKG the new skybed is very impressive. I find the zig-zag position better for sleeping. Qantas have upgraded every aspect of
the service and its superb - pity they have not re fitted the entire long haul fleet yet. |
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Date: 19 JUN 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Jeremy Rawlins |
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RATING |
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Recently flown Qantas SIN-BNE, and again from SYD-LAX. The cabin staff were very friendly and most attentive. On both my flights
the new SkyBed had not been installed on the aircraft, thus I had the old style business class seat. Very poor in comparison to
the British Airways Club World flatbed that I had from LHR-SIN, and JFK-LHR. |
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Date: 18 June 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: R Schaaf |
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RATING |
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SYD to LHR early June. QF has done an outstanding job to get a fantastic product on board. I loved the Skybed which has a lot of
room - and great details incl in-seat massage. SIN-LHR I slept for 11 hours which made the journey very quick. The crew (and I
like the new uniform) was very friendly and always there for you. I can recommend everybody this great product. |
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Date: 14 JUN 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Steve Brandt |
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RATING |
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SYD-LAX return. One of the first planes to contain the new Business Class on the SYD-LAX route. In the night when I had a look
around the business cabin, I found that many people had become 'trapped' in their seats. By this, I mean that they couldn't get
out of their seats because the person next to them had fully reclined there seat. 50 percent of the cabin had this problem. I
was not overly impressed. Also 5 people had slipped to the bottom of their seats, almost sleeping on the floor, because of the
angle of the seat to the floor when fully reclined. |
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Date: 11 JUN 2004 |
Aircraft: Boeing 747-400 |
Cabin: First Class |
Review: Dean Durand |
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RATING |
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I flew on the new Qantas "Skybed" and found it fantastic. I have flown with BA business & first, and find that their equipment
is old. They were the first airline to get flat beds in business so understandable. Also BA crew are too prim & proper, so if
you want typical english stuck up attitude than BA is the way. I find the Qantas crew always extrememly friendly, and always
willing to help out. The new bed allowed me to sleep the best I ever had. The funny thing is I slept better in QF business than
I did when I flew back QF first class. Plus the massage button does the trick to send you to sleep, and the mood lighting adds
to the atmosphere |
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Date: 30 MAR 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: W Henderson |
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RATING |
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Flew return LHR-SYD in February on the new lie-flat bed which overall is pretty good. slept really, really well in the "Z"
position (not totally flat) but not so well in the fully reclined position - awoke in middle of the night and had slipped to the
bottom! My major criticism is that if you are in the window seat, if the person in the aisle seat reclines, you are literally
trapped - there is no way over. (They have also have a bar area which is a total and utter waste of time - way too small). |
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Date: 11 MAR 2004 |
Aircraft: Boeing 747-400 |
Cabin: First Class |
Review: Jay McGrath |
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RATING |
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I thought the first class beds were fine although could be a bit wider. Overall the service with the ability to lie flat and
sleep are rated as excellent. |
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Date: 02 MAR 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Max Burton |
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RATING |
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Just got back from first trip on QANTAS new business class lie-flat seat, and quite an improvement on years gone by! Of course,
it is not what many think of as flat - British Airways is only truly flat from my travel experience. The BA seat is better for
support and those of us who like to lie down properly will prefer BA's product - QANTAS seat is longer and wider than BA - but
NOT flat!! |
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Date: 01 MAR 2004 |
Aircraft: Boeing 747-400 |
Cabin: First Class |
Review: Dave Ward |
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RATING |
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A truly comfortable sleep for more than 9 hours SYD-LAX. Not very different to the British Airways first class seat, although
both Qantas and BA cushions on these flat beds need to have a softer type of mattress - and they are not the widest of seats to
sleep and move around on. |
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Date: 22 JAN 2004 |
Aircraft: Boeing 747-400 |
Cabin: Business Class |
Review: Anthony Wagerman |
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RATING |
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Qantas "Skybed" in Business on the LHR-BKK-SYD route. Really excellent seat, slept well. Feels wider than BA, especially as you
can lower armrests. Lots of little touches - space for magazines, glasses etc - make the difference. Particularly interesting to
note how, when a cabin is given new decor, furniture, menus, staff uniforms etc. the crew's attitude is more positive and the
quality of service improves too. As if to prove my point, the return journey had old, tired seats, and what looked like old,
tired cabin crew! |
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Date: 01 JAN 2004 |
Aircraft: Boeing 747-400 |
Cabin: First Class |
Review: Callum Littlejohn |
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RATING |
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First class seats are made of grey fabric, housed in a dark blue leather surround. It is electronic, with three controls, one
for the leg rest, recline and lumbar. Sitting upright for long periods can actually become slightly uncomfortable as it is hard
to get the leg rest and seat back to recline to an optimal sitting position when you push the recline button the leg rest
automatically raises as well. The seat easily converts into a bed and is very comfortable in that position, although I
personally felt somewhat boxed in by the privacy shell. Although these seats are not as fancy as other airlines like BA, they
are still very nice and comfortable on the whole. |
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