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BUSINESS CLASS : Angled lie-flat seats offered by THAI Airways on many of their long haul aircraft. Comfort levels are mid ranked overall, with the sliding down sensation when the seat is fully reclined. Seat pod format provides some privacy, but the seat pitch does mean that window seat passengers have difficulty with access in/out of seat when adjacent aisle seat in full recline. Score : 7/10

FIRST CLASS : The new First class flat-bed seats provides a very good sleep comfort in full recline, although the seat cushions are somewhat uneven when fully flat, and a mattress enhancer is required. The seat pods have small privacy shields, and the individual privacy levels are not as good as some other airline F Class seats. Nevertheless this new seat is comfortable, and a great improvement on the older, conventional style flat seats that are still on some B744 aircraft operated by THAI. Score : 8/10





 

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW

   
 

15 November 2007 by Nick Holland

AIRCRAFT

Boeing 747-400

CABIN

Business

 

SLEEPING

4 Star Rating

SITTING

4 Star Rating

SEAT LENGTH

4 Star Rating

SEAT WIDTH

4 Star Rating

LHR-BKK-LHR - the new style seats on the upper deck which gives a feeling of privacy. No complaints with space provided and managed to get several hours sleep on both flights. Royal Silk service at the new Bangkok Airport was outstanding.

 

 


Date:  07 OCT 2007

Aircraft:  Boeing 777-200

Cabin:  Business Class

Review: Colin Fawell


 

RATING

5 Star Rating            

Singapore to Bangkok and new Business Class seat is the best I've found in recent times. Though it's only "lie flat" instead of flat bed, it's way better than the current SQ seat and ahead of QF and LH. It's the first time I've been able to sleep on an aircraft, even more bizarre given that this was a short-haul flight. Hats off to THAI - they've finally got the seat right (at least until they upgrade to flat bed seats!).

Date:  07 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Martin Fernandez


 

RATING

2 Star Rating            

BKK-MAD. Old seats, quite uncomfortable, the footrest doesnt rise enough, average seat recline in this type of seat. The pillow was very slippery, so I couldnt sleep well. IFE was enough, but the quality of the screen was bad.

Date:  07 OCT 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: Francis Chan


 

RATING

3 Star Rating            

The cabin is very spacious with 2-2-2 seating. Individual seats are however, quite narrow. Most infuriating is that the two armrests are of different height. Seat fairly comfortable in seating and sleeping position, however don't expect a bed. Lots of legroom.

Date:  07 OCT 2007

Aircraft:  A330-300

Cabin:  Business Class

Review: Ray Altorfer


 

RATING

4 Star Rating            

Business class seats were reasonably comfortable although a bit long in the tooth. FA's were friendly and attentive at all times. Service and Food were good.

Date:  07 OCT 2007

Aircraft:  A340-600

Cabin:  Business Class

Review: Greg Bridle


 

RATING

3 Star Rating            

While this looks like a great seat at first, it's actually narrow and extremely difficult to get comfortable in. There are lots of adjustments but none of them seem to get the seat into a great position. Service was good, but the selection of food was disappointing. IFE was great with a good selection of movies, but choose a non-bulkhead seat as the screen is small and difficult to view on the bulkhead due to the extra distance.

Date:  07 OCT 2007

Aircraft:  A340-600

Cabin:  Business Class

Review: G White


 

RATING

4 Star Rating            

MEL-BKK Old Aircraft with old style seats that did not lie flat. However everything worked well and even though they did not lie flat the footrests stopped you slipping forward and it was quite comfortable. Entertainment system was not so great but acceptable. Staff were outstanding and made up for any shortfalls in the seats. Food was excellent.

Date:  07 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Jason Coman


 

RATING

4 Star Rating            

Outward journey in upper deck. Front row seats, lots of room and exceptional service. IFE superb - definately worth the £1350 return price. I upgraded whilst at the airport, it appears to be cheaper than pre-booking, however, you take your chance! Have flown with this airline on numerous occasions and have never had a bad experience!

Date:  07 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  Business Class

Review: Ivan Zvonko


 

RATING

4 Star Rating            

I travel regularly on FRA-BKK in C. Seats are not quite as good as Lufthansa, especially during turbulence I often get shaken"down the seat until I wake up and have to push myself up again. At knee height there are some rather sharp/hard corners of the chair - these however can be covered by the huge blankets provided. I usually get 4-6h of sleep on the flights. Otherwise service is tremendous, beats LH by far, great food, especially the Thai specials. Very attentive and friendly. They did away with amenity kits sometime this spring but will provide you with toothbrush or anything you need. I do not understand the saving of these 4-5€. Will continue flying with them, few airlines that will provide FRA-BKK-FRA for less than 2000€ in biz.

Date:  07 OCT 2007

Aircraft:  Boeing 747-400

Cabin:  First Class

Review: Susan Tolson


 

RATING

5 Star Rating            

SYD-BKK Business Class, BKK-LHR First Class. First class flat beds fantastic, got a great nights sleep and I am not a good sleeper on planes. Food choices and IFE excellent. FA's do a great job. First class lounge at Bangkok is truly luxurious and being met off the plane and escorted there just adds to the value. Typical Thai service - always excellent. Only slight comment on business class on return flight on Boeing 777-200ER- you have to press the foot rests with your feet to keep them in place - this could be improved. All in all a great product.

Date:  07 OCT 2007

Aircraft:  A340-600

Cabin:  Business Class

Review: J Tuggener


 

RATING

5 Star Rating            

Great seats. Not my first time in the new TG seats, but I am impressed. Although they are angled lie flat, I never had any problems finding deep sleep and on the recent BKK - ZRH, I again made 7hours of sleep, which is my optimal sleeping time. Only slight disadvantage is the seat pocket: its a bit small to put in all small items and is often cramped with TG reading materials.

Date:  07 OCT 2007

Aircraft:  A340-500

Cabin:  Business Class

Review: Dave Sach


 

RATING

3 Star Rating            

New shell style seats -on JFK to BKK run - food good (not exceptional), plentiful beverages and good service (not quite as good as the top tier but better than most US carriers). Space is adequate, but I didn't like the seat at all - doesn't offer a comfortable upright seating position and the myriad controls make finding a comfortable mid-recline position very difficult and there is a strange "hard" bump in the seat and insufficient neck support.

Date:  31 MAY 2007

Aircraft:  Boeing 777

Cabin:  Business Class

Review: L Smith


 

RATING

4 Star Rating            

The cabin is very relaxing and spacious with only 30 seats of Royal Silk. Very good IFE with video on-demand, seat very confortable, but the footrest isn't comfortable: you have to push it with feet to retain it in the right position. The bad surprise was when on the returning flight we discovered that our two seats didn't work at all! FAs apologized and fortunately they adjusted our seats "manually" (They actually broke the seat, I think). However the seat represents a big improvement compared to Thai's old C-class seat.

Date:  30 MAY 2007

Aircraft:  Boeing 747-400

Cabin:  First Class

Review: Peter McBride


 

RATING

5 Star Rating            

Travel regularly PER-BKK-LHR. On the BKK-LHR sector excellent flat beds for good night's sleep, cabin service superb, food choice and quality A1. However on PER-BKK with business class only, the Airbus 330 seating needs upgrading.

Date:  30 MAY 2007

Aircraft:  Boeing 747-400

Cabin:  First Class

Review: Alexander Paeske


 

RATING

5 Star Rating            

FRA-BKK: Seat 1K; perfect sleep . Worlds best Arrival Service in Bangkok! Pick up at Gate, fast track pass port control. Check in is better than a five Star Hotel. Spa area can compete with any Resort. Unforgettable Service on the ground. Up in the Sky you are back on average First Class Service. It is worth travelling Thai First for the Ground Service only. This is true dedication. Try it.

Date:  30 MAY 2007

Aircraft:  A340

Cabin:  Business Class

Review: R Bancroft


 

RATING

3 Star Rating            

LAX- BKK: I found the Thai C class seats to be rather uncomfortable 4 hours into the flight. It is difficult to find a decent sleeping position. These are not lie flat seats and so one is angled downwards. In fairness to Thai, its C seats are significantly more comfortable than most US based carriers.

Date:  28 MAR 2007

Aircraft:  A340

Cabin:  First Class

Review: Marc Paeske


 

RATING

5 Star Rating            

MUC-BKK-MUC. Excellent experience. My first flight on Thai and 100% to book this exceptional service again. The first airline that is able to provide a first class service on board as well as on the ground. The first class seat is well above average. Wine selection can be improved. The noise from the galley can be bothersome.


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