THAI AIRWAYS INTERNATIONAL First Class and Business Class Seat reviews

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   AIRBUS A340-600

Seat 14B ZRH-BKK before Easter, Plane full, new business class product, no flat beds though, just recline. Whenever window seat passenger has to go to rest room, disturbance sure. Food and drinks okay, although one would expect more THAI food experience. Restroom reasonable clean, although never the standard of Cathay Pacific where the rooms are cleaned more regularly. Staff fine mostly, but not always with a THAI smile.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   AIRBUS A330-300

The business class seats on this aircraft are extremely uncomfortable. I literally could find no seating position that was comfortable. Not sitting, not reclining, and not laying flat (which, to TG, apparently means laying perfectly flat at such an angle that instead of a seat belt they should include a harness to keep passengers from sliding down. Thai business class seat and service really leave a lot to be desired. BKK-MNL flight I was on was only a few hours, so it's not that big of a deal, but this aircraft is also used for long haul flights, and I would truly be unhappy in one of these seats for more than the few hours I was exposed to them.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Returned on Thai 747 on upper deck seat 18J. This plane should have been retired 10 years ago. The seat was dreadful and impossible to get comfortable. Cabin crew reasonably attentive but the pax next to me gave up after three requests for his breakfast. The business service is almost farcical. They put the casserole dishes on top of an uncovered cart and push it down the aisle unloading the meals as they go! Food quality was poor at best. White wine selection was sauvignon blanc only - menu had Chardonnay on it. A380 product might be better but do not get on the old 747.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300

Thai Royal Silk business class is suffering with outdated seats. Most are not lie flat horizontally and thus most folks cannot sleep comfortably. Thai needs to realize that the seat is most important. Great food or service will not compensate.

THAI AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 747-400

MUC-BKK Twice this year with their First Class. Service is excellent, good choice of food. On par with SWISS First at a fraction of the cost and also importantly direct flight, arriving in BKK when Europe is starting work. Return flight is always a Sunday so I arrive Sunday PM in Europe and do not miss any work.

THAI AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 777-300ER

BKK-CDG return in First Class. These aircraft are leased from Jet Airways. The first class cabin on both aircraft I flew on was literally falling apart. Cracked fascia everywhere, dirty carpet, rubber strips hanging off my suite doors which stopped them from closing - the list goes on and on. Food quality below average for a first class offing, service genuine and enthusiastic if occasionally missing the mark. Overall, a worn out and dirty First Class hard product combined with an average to below business class soft product.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

My husband and I travelled from Brisbane to Bangkok and onto Rome in June 2012 and were very unhappy with the old seating on Bangkok to Rome flight. The seats were like big recliner chairs and the footrests were not very confortable. It was impossible to get comfortable. These were not cheap flights as each seat cost almost $7,000 and as we are both retired seniors this was not small change to us. The seating on the others flights were as you would expect (flat beds for sleeping and comfort.) We complained to Thai and they were very patronising in their reply.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

Tokyo-Bangkok return. Comfort disappointing on both flights. The angled seats meant that I was pretty much crumpled up on the floor in front of my seat on the first flight, since I was at the front of the upper deck and could not brace my feet against anything. On the return flight I was in a back seat. It was still horrible, but slightly better since I could brace myself against the seat back in front of me. These seats are a total failure, and it is mind-blowing that a sane human being could have designed them and that sane individuals at an airline accepted them. Both of my seats were also very hot and dry, so that I could barely breathe, never mind sleep. Hard plastic on either side of you reduces comfort too. It is hard to figure out what to do with your arms if you are a broad-shouldered man.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

CPH-BKK on Royal silk service with seat configuration 2-2-2 up front in F-class cabin. This aircraft is pretty old with Royal Silk using the old first class seating. Nice airplane, great staff and service. Sleeper seat 4J, 180 recline.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   AIRBUS A340

I fly this route at least twice a year. I like the early morning flight time as it allows me to sleep most of the way there. However, I'm not crazy about the 170 degree incline. I'm small and so I inevitably end up crunched up at the bottom in a strange position. The aircraft used from BKK to LHR are a little old. However, I can't fault their service or their food. I just wish they'd do something about their seats.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777

BRU-BKK-DPS. Overall configuration of business cabin is spacious. Flights between Brussels and Bangkok are operated by B777-200 ER which is slightly different from B777-200 (used to and from Denpasar). I prefer the older seats in B777-200 - slightly more space to store books, iPad etc. Seats are very angled when in bed position, and the sliding effect is quite noticeable. Configuration on all legs were 2-2-2 which is very good.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 747-400

MAD to BKK we had the old version which means old seats format!! I recommend you ask the airline in which seats are you going to fly because there is a huge difference between the old format and the new one. We had the 'new format' frying from BKK to MAD, which is quite acceptable. My rating is for the newer seat!

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   AIRBUS A340-500

Seat is while in seating or lounging position. But the 170 degree bed slants very severely making sleeping uncomfortable.

THAI AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 777-300

Age and wear and tear are becoming obvious on these leased Jet Airways planes. While I found the seat comfortable and easy to sleep in, the nicks, dents and scratches all around the suites could not be overlooked. The seats are easy to operate and comfortable for sleeping but the gears are quite noisy when you are changing positions. They still feel very spacious when the doors are closed and there are lots of storage options.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777-300

The service on both flights was very good and the attendants performance was great. The seats however are not to Business Class standard and do not go flat or allow you to sleep as very narrow.

THAI AIRWAYS FIRST CLASS SEAT REVIEW   :   BOEING 777-300ER

BKK to CDG. A large chair that turns into a real bed covered with a sheet, comfortable blanket and two pillows of different sizes. Meal very fine and remarkable wines (Clos flies). But bad ergonoimic control buttons of the chair.

THAI AIRWAYS BUSINESS CLASS SEAT REVIEW   :   BOEING 777

The seat was a semi-recliner rather than the flat bed. The seat covering was comfortable as were the blanket and pillow. The legroom was adequate for my 5'11". I was quite comfortable and relaxed after a 19hr flight.

These B777-300 seats are so much more comfortable than the older 747-400 versions where you almost feel sitting on the frame of the seats.

Bangkok to Rome and back business class. Seat was not comfortable and the cushion was thin. On the way to Rome, my IFE was not working and kept stalling. The planes are also very warm and its as though they are conserving energy by not turning on the air-conditioner.

The cabin is light and spacious, plenty of space to spread out. The seats are large and fully adjustable. I liked the adjustable Ottoman.

Despite arriving early I was unable to secure a top deck window, and ended up booked on the aisle on the main deck. I found the seats comfortable and supportive, facilitating a relaxing slumber through the night. I find the lower cabin arrangement strangely claustrophic because of the wall diving the cabin and the galley on the starboard side of the aircraft. this is more noticeable during the day, I really wouldn't like to be seated against this wall.

Seats uncomfortable and sleeping almost impossible as you tend to slide down when reclined. Food and service was equivalent to economy on a good airline. Thai Airways management should fly business class on Qatar Airway to see how it should be done.

BKK-NRT on B777 Thai leases from Jet Airways. They are better than anything else in Thai's fleet. Top marks for space, comfort, adjustability and privacy. Now if they could just upgrade the rest of the fleet.

The Business Class seats are made for a 5'11 ft person and aren't flat bed, and anyone that has any shoulders cannot get comfortable. Other problem is that if I'm not lucky enough to get a 16a/16b , 16J/K, 22B, 23E/F , I can't fully stretch out due to me hitting the seat in front of me when the seat is fully extended out. I have been upgraded to 1st Class twice and the flat beds are amazing to stretch out - only problem is similar to business class my legs hit the seat in front. First Class provide an amazing culinary service but Business class culinary service has gone down in the last couple of years.

BNE-BKK seat is angled lie-flat, with some modifications of storage space but bigger seat-back TV screen. The recline is still the same. Not much improvement compared to their old business class seats. It feels perhaps slightly wider. I was not able to sleep without sliding. The seat feels rather hard and uncomfortable. The pillow could be bigger and firmer. Not much privacy, window seat passenger will have to climb over aisle person when seat fully reclined. Reading position is more comfortable. Service was quite friendly and attentive. The older business class seat, on the return journey, is definitely inferior. Time for Thai to retire them completely and introduce better seats if they don't wish to remain second-tier carriers forever.

As always each plane's seat product is inconsistent and on each of 8 flights had 5 different seat types and multiple configurations of IFE. Impossible to stretch out and sleep on the majority of C class seats, which look and feel like they are 1970s leftovers. Three years since I last flew TG and the most recent flights have reminded me of the reasons why.

I found the 170 degree incline of seats not to be an issue for sleeping. Shoulder and elbow room is tight if you are larger across the shoulders. In flight cuisine was fine as was the selection of IFE. We were given a thin woven wool blanket and not a duvet. Compared to our standard long haul business travel experiences which are Air Canada "pods" my wife and I found this to be preferable. It is easier to communicate with your travel companion throughout the flight with the "side by side" configuration on Thai than in a pod set up, and I actually found I was more comfortable sleeping than the slightly head down sensation I get in a lay flat pod.

First class suite of utmost comfort, with ottoman en-suite, very large TV screen, extremely convenient lighting and great bed. Service exceptional with 3 dedicated crew for a maximum of 8 passengers. 3 bathrooms dedicated to First class passengers. Exquisite food.

170 degree seat is terrible for sleeping. Slanted with very uncomfortable padding. Very narrow seats with no room for your elbows. Decent legroom. Entertainment was passable. Very hesitant to fly Thai again without drastic improvements.

I flew the new B777 from CDG to BKK and back; first class seats are now suites, with fabulous beds and privacy. First class lounge in BKK is exceptional and Thai still serves caviar (generously) to first class passengers.