Seat 2A. SYD-SFO. The new United First Suite is comfortable with plenty of padding, a nice soft bed in the horizontal position. It does feel a little narrow but there are adjustable arm rests that allow the width to be increased. There is also a good amount of storage space. The duvet is nice but the pillows are a bit thin, a reasonable amount of privacy in 2A but you are in direct line of view from 1K.

Seating is not conducive to sleeping and if by chance you doze off, conversations in the galley are sure to awaken you. The move to the lie flat seating on US to Asia flights has not progressed in the last 6 months.

The new First Suites are really good - it's about time.. The previous 777 and 747 First Class seats were showing their age: functions not working, bad video etc. The new seats are comfortable and multi- functional with excellent video features.

Finally got to try the new business - please, bring back the old recliners. I am 5'3 and sat in a center seat facing backwards. No storage by the seat in overhead bins that I could not reach over the person seated in the aisle seat. My feet could not touch the floor and I could not get the seat adjusted to reach the tray to eat without worrying about wearing my food. I thought the whole experience miserable.

JFK-LAX. I could not believe United was selling this flying homeless shelter as first class. The plane was ancient and the seats were obviously original. My arm rest (the ones with the seat controls) was falling apart. Then I noticed I was hitting elbows with the guy in 1A - hitting elbows in first class! The seat was almost impossible to control and get comfortable in. It's obvious United has just given up and is choosing not to compete in the premium service sector. Just depressing and I'm sure I'll never be flying United again.

Seats fully flat with a little pad on the seat in front to place feet - narrow but comfy. Better than Lufthansa BY FAR.

Usually a nice recline is beneficial but this recline is so steep that I couldn't even put my legs in front of me! Other planes are better but their new seats on the 757 are horrendous! I suggest buying economy plus - there's more room!

Who is United Airlines kidding with this new Business Class product? British Airways 2/4/2 configuration works because they stagger the seating back and forth so that you pick up shoulder room. On United, the service is poor, no air flow, bad food and a joke of a business class seat. I wonder if Continental will switch over from their great Business First product to this horrid example of corporate mistakes.

The food was not remarkable but good and I doubt we will ever get the quality food we had in the 70's and 80's. My wife and I had seats together and I was on the aisle and did not like the idea of facing the person across the aisle, but I blocked it out after a time.

I paid for economy, and I got upgraded to business. The seat is spacious and comfortable, with plenty of legroom. However, the seat does not recline all the way, which is behind British and Virgin, which both offer flat seats. The video is not on-demand, so if you start watching halfway through, you have to wait until it starts over.

JFK-LAX. I could not believe United was selling this flying homeless shelter as first class. The plane was ancient and the seats were obviously original. My arm rest (the ones with the seat controls) was falling apart. Then I noticed I was hitting elbows with the guy in 1A - hitting elbows in first class! The seat was almost impossible to control and get comfortable in. It's obvious United has just given up and is choosing not to compete in the premium service sector. Just depressing and I'm sure I'll never be flying United again.

Seats fully flat with a little pad on the seat in front to place feet - narrow but comfy. Better than Lufthansa BY FAR.

Usually a nice recline is beneficial but this recline is so steep that I couldn't even put my legs in front of me! Other planes are better but their new seats on the 757 are horrendous! I suggest buying economy plus - there's more room!

Who is United Airlines kidding with this new Business Class product? British Airways 2/4/2 configuration works because they stagger the seating back and forth so that you pick up shoulder room. On United, the service is poor, no air flow, bad food and a joke of a business class seat. I wonder if Continental will switch over from their great Business First product to this horrid example of corporate mistakes.

The food was not remarkable but good and I doubt we will ever get the quality food we had in the 70's and 80's. My wife and I had seats together and I was on the aisle and did not like the idea of facing the person across the aisle, but I blocked it out after a time.

I paid for economy, and I got upgraded to business. The seat is spacious and comfortable, with plenty of legroom. However, the seat does not recline all the way, which is behind British and Virgin, which both offer flat seats. The video is not on-demand, so if you start watching halfway through, you have to wait until it starts over.

The new United First Suite is a big step-up from the previous model. It's relatively private, and very comfortable to sit in. The seat is a little hard and narrow for sleeping. Food was fairly poor, as always. Flight attendants were surly and unhelpful, as always. IFE was quite good. Large 15.4 inch screen and noise-cancelling headsets made watching movies enjoyable.

New business class seat configuration in United is 2x4x2 - yes four narrow seats in the centres. Half the seats lie back the front, so I spent 14 hrs to LA from Sydney looking at the face of another passenger. Service was a shocker, when I asked for a drink I was told by this massively overweight stewardess that she was only babysitting on the upper deck. I served myself from the galley bar. The Americans accept it because they don't know any better. Without doubt the worst airline I have ever flown on.

As many have said, there is nostorage space except the overhead bins, but there are a couple of crannies that can be used. The space between the seat cushion and the arm has enough room for a small water bottle and a magazine. It's actually where they leave the amenities kit, which I would never have found if another passenger hadn't pointed it out. Still couldn't find the headphones. Also used the coat hook (between the two video screens) to hang a small bag with some personal items. Sleeping position is not as great as you would think. The footrest means your feet are pushed to one side, and this hurt my knee/ankle after a while. Also, fully reclined you don't have enough room to relax your arms to the side, even with the arm rest out of the way. I found the most comfortable position was reclined about halfway, so that I could put my arms out a bit onto the armrests.