Newly configured lie flat business class cabin. What used to be a 2x3x2 configuration is now 2x4x2. The positives were the lie flat option, AC outlet vs. needing an adapter to run your US electronics, On Demand movies video games and audio books. Video screen is much larger than on previous seats. The electronic panel to adjust the seat is more user friendly than previous seats, also felt the seat was more comfortable for flights in the 10+ hour range. The negatives for me are the added seat in each row which makes for a tight fit especially if you are in the two seats within the group of 4 seats in the middle; when either aisle seat is in lay flat mode you cannot get out unless you step over your seat mate. There is no under seat storage space which means all carryon must be stored in the overhead bin.

United has finally reconfigured their 777 Business Class with lie-flat seats. You might be surprised, given my recent experience. The new configuration is 2-4-2 with front and rear facing seats. The lie- flat seats are narrow, and the cabin is now very cramped. Due to FAA regulations, no floor stowage whatsoever is permitted in the Business Class cabin. In other words, Economy cabin passengers get to stow their smaller item under the seat in front of them, where they can access those items after takeoff. But Business Class passengers are required to use the overhead bins, meaning they can't get to any of their carry-on items until the captain turns off the seat-belt sign. United's reconfiguration of its 46 Boeing 777 aircraft has just begun. Be careful booking or you could end up having a miserable flight for a Business Class price.

The new seats are very comfortable to sit in, and massage function excellent. I found seat width more than adequate, sleep position is quite comfortable, but the shape of the foot "receptacle" (positioned in the divider beneath the LCD screen) is asymmetrical, and forces one foot to be bent inwards. As many other posters have noted, there is a severe lack of storage spaces (even for items as small as glasses cases or paperbacks).

First experience with the flat-bed seats. 16C first row, upper-deck. Not impressed. Seat width was narrow, very tight, it appeared that the seat was narrower than the old C-cabin seat. In the flat-bed position, I could not roll the body easily as there was no room and hence made sleeping difficult. Storage space was down to the minimum. The size of the video screen was nice but there was no partition separating the screen next to mine, kind of disturbing. No privacy - no pod or anything, and with the next row which is rear-facing, the passenger across the aisle and I could have stared at each other for the entire flight.

New business class seat is very good. I liked it better for sitting than the old seat and it's good for sleeping. Storage is a problem because there isn't any. Not even a place for water or a book! Flew in them facing both backwards and forwards and like sleeping in the backwards seats better. Upper deck is noticeably shorter seat but quieter and darker on early morning and overnight flights.

The seats are very old and tired. Whilst they go flat and are long enough to sleep, they lack privacy and any modern functions or accessories. You are given one pillow and a strange blanket thing. More like other airlines business class but at First prices. AVOD is ancient with tapes chosen to put in a player on a 5 inch screen.

Excellent seats that lie flat. Passengers over 6' should take a seat on the main deck because the seat is longer than the upper deck. Those who sleep on their sides may want to consider taking a window seat on the main deck where there is some additional space by the window when the armrest is down. Those who want more storage space may want a window seat on the upper deck. I used frequent flyer miles and the seats were also a bargain.

Who came up with this? At least in the old days, you could ignore whatever your seatmate was watching, but to spend half the night awake because there is no visual separation from your neighbor's screen is terrible!

I thought that the lie flat business class seats are great. The only downside may be the lack of storage for anything. AVOD worked perfectly and many choices of entertainment. Headsets comfortable and cancelled most noise. The seat is wide, reclines and reverts with a one touch button. There is not a tremendous amount of privacy. My seat on both legs faced backwards which is not a problem except I was scolded for trying to use the forward first class toilet when I thought that I was heading towards the rear of the aircraft. Overall, great value for an upgrade. Not on par with Most Asian and European business class product but excellent value.

Dubai to Washington Dulles and back, seats 12J going, 11J coming back. Terrible, terrible flights. Seats really uncomfortable, dont go flat and very hard - don't make the mistake of getting a window seat, as when everyone reclines and tries to sleep, there is no way to get out to the aisle without climbing over the middle of the person in the aisle seat. Service was terrible and food was tasteless.

Old style seat Upper deck. IFE did not have an on-demand movie selection, which is a bare minimum, even for economy class. I'm glad these seats are on its way out, as they were way behind of many other carriers. However, I had a good sleep and enjoyed the meals.

I found my feet hanging off the end while in reclining mode. I missed the footrest of the older seats. Lying flat on my back is not my sleeping position but this position squashed my arms so it wasn't a comfortable posture. Flat actually feels like it is more than 180 degrees and was a little unsettling, but it is easy to adjust in small increments. Not having any storage at arms length was annoying. Two steps forward and one back. The fold-out tray table was sticky, making it hard to pull it towards me. I did the SYD-LAX leg facing the rear - for rear-facing aisle seats there is no privacy as you are staring at forward-facing people on the other side.

United really messed up the new configuration. It's 2-4-2 across, which means the seats are extremely narrow. As other reviewers comment, your shoulders will be jammed in and you will bang against the sides of the seat when sleeping. Further, there's only one armrest for you and your neighbor. It's like being in coach. You can't both have your elbows on the armrest. And this is business class for a trans- pacific flight?

DME-IAD newer lie flat business class seats, 8A. When flat, surprisingly comfortable. Screens very large, controls easy. Movie options weak and like most UA equipment, sound system poor. Layout of pod is not as good as it could be considering UA has been late to instal lie flat business class seat.

The USB ports and normal AC power points are excellent and well placed. These seats have several amazing deficiencies and I always wonder who designs them? There is no place to store anything. If you are using your laptop and food arrives, the laptop has to be placed on the floor or restowed in your baggage. Even putting a paperback book down becomes an issue unless you are in level flight. Anything placed on the small ledge provided falls off during takeoff or landing or turbulence. Once food or beverages arrive, magazines, books, mobile phones, etc. are all in the way with nowhere to go. A small net bag or a pouch somewhere would have been simple, cheap and practical. They are quite narrow (obviously so they could cram in another 2-3 seats per cabin) which makes sleeping in a comfortable way difficult. Once settled in, it's hard to rollover or find a place for your arms. The movie screens are large and bright but there is no separation or viewing privacy from your neighbor's screen. I was constantly getting distracted by his movie during a recent flight and finally just gave up watching mine and went to sleep. The upstairs bulkhead seats are even more cramped and should be avoided. When sitting upstairs in rear-facing aisle seats the galley lights are in your face all night, as are the reading lights of passengers facing you. Very annoying. Normally I am fortunate to get an upgrade and am grateful for that. But if I were spending money for business class I would most likely choose Singapore or Air New Zealand who have both mastered business class comfort, service and seat design.

FRA-SFO. Worst first class I've flown. Old tired seats - they call them private suites but there's nothing private about them. Fairly comfortable to sit in but not great sleeping. No cushioned fitted sheet like standard on EK and CX. Not even a duvet - just a blanket. No VOD - about 9 channels, only a few that ever seemed to work of continuous streaming movies and the a personal video player at the seat all on about a 5 inch screen.

BKK-NRT-ORD in new United flat seat. Seat works well and is comfortable enough to get decent sleep. I sat in the upper deck, where the seats are slightly shorter than the main deck - I did not have an issue with the length upstairs but very tall people might. I had no problem getting out of the window seat while my neighbor slept, but it helps to lower your own footrest. The seat has one compartment for glasses or water bottle and one for a medium sized book or amenity kit. The B767 version of the seat only has the eyeglass/water bottle holder, as the seat is narrower.) The seats have no privacy screen and are not pods, plus the alternating forward/rear facing cuts down on privacy as well. IFE is great, with a very large & clear screen, with plenty of movie & TV selections.

SFO-FRA in the new biz class seats. We were in 15 AC which are rear-facing seats behind the the exit doors. Quite a nice experience, especially for a US airline. Seats offer enough room to work, relax and sleep and the screens are big. Service was nice, they let us sleep and were there when we needed them. These seats are an improvement to the old ones. Some more space to stow some personal items would be nice, but it was still OK.

Nnew first class cabin in seats 4 HK. Though the seats are long and wide enough and there's enough space to store items, you don't get a first class feeling. The whole ambiance is on the cheaper side. There's a lot of plastic and both food and wine selection are more at biz class level. IFE is quite good and offers a wide selection of movies, TV programs and music.