"there is no room to stretch one's legs" |
Aircraft: | Boeing 757-200 |
Seat Type: | First Class |
| Date: | 5 February 2015 |
Reviewer: | J Jacobson |
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The new flatbed business/first seats on United's 757's are awful. The entertainment system is good, but the seats
themselves are awful. The recline is awkward, the positioning limited. They are far too narrow. But the worst
part is that there is no room to stretch one's legs - unless you are one-legged or weigh under 100 pounds. This
is try whether lying flat or just trying to recline. On redeyes, don't plan to sleep because you really can't.
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"narrow compared to other Business seats, but better than United 777" |
Aircraft: | Boeing 787 |
Seat Type: | Business Class |
| Date: | 5 February 2015 |
Reviewer: | Neil Moody |
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MEL-LAX-MEL, narrow compared to other Business seats, but better than United offering of the 777. Meal and service
pretty standard for United. Tip, although not obvious the side arm rest has a button and it drops down. Much more
comfortable for a large chap like myself to manage some sleep. Try and get the bulk head seats as you get full
width ottoman for your feet.
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"seat was comfortable, IFE and food excellent" |
Aircraft: | Boeing 767-300 |
Seat Type: | Business Class |
| Date: | 5 February 2015 |
Reviewer: | J Deehatch |
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Recommended |  |
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LHR-ORD-IND-ORD-JAX-ORD-LHR. First experience of Business class across the pond so not much to compare against.
The service was excellent, seat was comfortable, IFE good and food excellent. I am 6'1" and not at my slimmest
but I was able to stretch out comfortably when the seat was in bed mode. I was able to comfortably sleep on my
side although there is not enough room to back sleep unless you sit as if you are about to head down a water
slide.
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"Worst business class seats out of all the major airlines" |
Aircraft: | Boeing 747-400 |
Seat Type: | Business Class |
| Date: | 5 February 2015 |
Reviewer: | S Clark |
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Worst business class seats out of all the major airlines. Half the seats you must sit backwards. Some seats are 4
in a row. If you didn't get the aisle seat you have to step over someone to use the restroom. If you did get the
aisle seat you get woken up by someone stepping over you.
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"it's supposed to lie flat but mostly wouldn't move at all" |
Aircraft: | Boeing 757-200 |
Seat Type: | Business Class |
| Date: | 28 January 2015 |
Reviewer: | J Linder |
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EWR-SNN "Business First" on a 2-class 757. In a word: heinous. Supposed lie-flat seat smaller and less comfortable
than many economy seats I've seen in years past. Maybe it's supposed to lie flat but mostly wouldn't move at all.
Aircraft was really filthy, service surly and indifferent, food all but inedible, drink choices inferior to
economy class from 1990s. Entertainment system had a good choice of movies but remote was only partially
functional. My recommendation: if you have to fly United, just stay home. United really doesn't seem to care how
bad their service has become. American legacy carriers in general have become a global embarrassment.
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"Shocked by the narrowness of the seats" |
Aircraft: | Boeing 787 |
Seat Type: | Business Class |
| Date: | 28 January 2015 |
Reviewer: | J Cheung |
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Recommended |  |
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Chicago to Hong Kong. Business class in 2-4-2 configuration. Shocked by the narrowness of the seats and no
privacy, no pod. Lie-flat but difficult to turn around. Service was good though. Very attentive attendants.
Would fly another airline.
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"the worst in the industry" |
Aircraft: | Boeing 777-200 |
Seat Type: | Business Class |
| Date: | 9 January 2015 |
Reviewer: | L Huang |
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Recommended |  |
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TPE-SFO, front and back facing seats, 2-4-2 configuration, 25% more seats cramped in the same amount of space as
other 777 products, the worst in the industry. Sitting at 9c facing rear of airplane, I was starring at
passengers at 9c and 9a plus few passengers in Economy class and shoulder to shoulder to 9d. No privacy at all!
Foot rest is angled. Uncomfortable to sleep.
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"I need to switch to a different airline" |
Aircraft: | Boeing 747-400 |
Seat Type: | Business Class |
| Date: | 9 January 2015 |
Reviewer: | A Nur |
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Recommended |  |
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Flew C class FRA to SFO on Nov 16. My foot rest was broken, the restrooms were filthy, the service was very rude,
and they ran out of meals. I need to switch to a different airline.
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"seats are extremely comfortable for sitting" |
Aircraft: | Boeing 777 |
Seat Type: | Business Class |
| Date: | 9 January 2015 |
Reviewer: | T Allen |
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Recommended |  |
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We were a bit concerned about the B777 Business class service from SYD to LAX. The seats are actually extremely
comfortable for sitting. In the flat sleeping position, they are adequate. For someone 5'9" and 190 pounds they
are reasonable in terms of length and width but just barely with respect to width. My wife who had flown Business
class on long-haul Qantas and Emirates said their seats in the sleep mode are significantly better for sleeping.
She wasn't able to sleep in the United one due to the narrowness.
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" Quite comfortable for my height (5'6") and wide enough" |
Aircraft: | Boeing 777 |
Seat Type: | Business Class |
| Date: | 9 January 2015 |
Reviewer: | R Bharat |
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Recommended |  |
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Flew EWR-BOM & back in BusinessFirst. United lounge in EWR is reasonably large but pretty ordinary. No hot food
buffet and only a couple of wines free - have to fork out for anything else which is "premium". Inflight was
better. This is a legacy Continental route - so ex-Continental aircraft & crew. 2-2-2 configuration in Business.
Window seat on the way out. Quite comfortable for my height (5'6") and wide enough. There is some storage in the
seat area - shoes/small backpack under the ottoman, magazine pouch by the side which can take Ipad or phones and
spectacles can be put in the area beside the headrest which is where they keep the amenity kit and headphones. IFE
was OK - not exactly spoilt for choice. Food was good and offered Salad, ntree, Cheese service, Ice cream . A bit
annoying to have to jump over the sleeping aisle passenger when I had to get out. Bathrooms were sparsely
appointed - nothing other than soap. The amenity kit was OK and had basics. Breakfast service an hour before
arriving was good. Return service was almost identical except that I was in aisle. Mumbai terminal vastly better
than the previous one and is architecturally quite stunning. The services are better as well - immigration &
baggage services quick. Signage is adequate. The Mumbai lounges (run by airport) far better than the EWR one. Hot
buffet + other selections and a wider selection of spirits available free. Wi-fi worked well. Didn't use in-flight
wi-fi in either direction but is was available for $16.99.
|
UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 737-800 |
Date | 10 October 2014 |
Cabin | Business Class |
Review by | P Bailey |
Sleep Comfort |  |
Sitting Comfort |  |
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Seat Privacy |  |
Recommended |  |
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Short flight from LAS to SFO seats 3A and 3B. Really pleasant cabin, good seats no problems for a short
domestic business class seat, as usual fairly indifferent US cabin attendant service, but I am now well
used to that. What was really a surprise is that in LAS we were not able to use the United Business lounge,
even though we had a Business class ticket! Like many European and US carriers United have an awful lot of
catching up to do compared with the ultra high service with the Middle Eastern carriers.
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UNITED AIRLINES FIRST CLASS SEAT REVIEW : BOEING 747-400 |
Date | 5 October 2014 |
Cabin | First Class |
Review by | Bert Schaap |
Sleep Comfort |  |
Sitting Comfort |  |
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Recommended |  |
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Was scheduled to fly la Premiere class on AF, but diverted to Frankfurt and ended up wit United Global
First. Seat is OK, although the staff does not make up your bed, there is no changing room, the food was
terrible and the attention given by the staff worse than many airlines provide in economy class. On top of
that, no priority boarding, no guiding through security and pp control, no limo service to and from the
plane. This service is not up to standard, compared to other airlines.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 767 |
Date | 5 October 2014 |
Cabin | Business Class |
Review by | C Chuto |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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People that might be OK with United's astounding 8-across seating in biz class: short, thin, side sleepers
with no need to store anything and don't mind others stepping over them (or stepping over others) and don't
care much about privacy. For the rest of us, the cost of these seats compared to the 9-across, 2cm narrower
coach class is jaw-dropping. Sure it's lie flat, but it's a lie to call it business class.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 767-400 |
Date | 5 October 2014 |
Cabin | Business Class |
Review by | D Coburn |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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Houston to Munich in seat 1D which is the center seat in a 2x1x2 configuration. For anybody under six feet
tall, these seats would be fine, however, they are only 75" long when laid flat, and 21" wide. This is a
little tight for tall guys. I am 6'2" and it was not possible to lay on my back without bending my knees.
Seat privacy is okay, but you are out in the middle of things in this single seat row. Nobody to climb
over, or climbing over you though, which is nice. Overall a good experience, but I would not choose a
routing with this aircraft again.
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UNITED AIRLINES FIRST CLASS SEAT REVIEW : BOEING 767 |
Date | 5 October 2014 |
Cabin | First Class |
Review by | M Woolman |
Sleep Comfort |  |
Sitting Comfort |  |
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Seat Privacy |  |
Recommended |  |
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The interior was dingy, very narrow lie flat seats should be called no sleep seats, and the attendants were
apathetic at best. The seats made funny sounds and were jerky when reclining. Funny yet sad watching
attendant uncoil and install power cables to run tablets to provide in-flight entertainment. Food was
mediocre to poor at best. Seriously, avoid this plane at all costs. Wish we could give negative stars for
seat comfort categories.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 787 |
Date | 5 October 2014 |
Cabin | Business Class |
Review by | J Mullet |
Sleep Comfort |  |
Sitting Comfort |  |
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Seat Width |  |
Seat Privacy |  |
Recommended |  |
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This review applies to both the United 787 Bus Class Seats and some of their 777 Bus Class seats (at least
the ones that came from Continental such as those on the IAH-NRT route, and I believe their new planes):
2-2 2- config with angled seats. These seats are much better than United's original flat bed seats in the
2-4-2 config, which I hated. And by angling the seats I think they get 4 rows of 6 in about the same room
as 3 rows of 8, so no loss. The main improvements are in additional seat width and additional space for
your stuff. Also no reverse facing seats.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 767 |
Date | 7 August 2014 |
Cabin | Business Class |
Review by | B Swart |
Sleep Comfort |  |
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Seat Privacy |  |
Recommended |  |
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EWR to ZRH. Very friendly service, good food. Seat is relatively comfortable, but if you have a window seat
it could be cramped to get out. IFE is good without being great. The 767 shows signs of ageing, but the
middle row in business is the best bet, as you have no one next to you.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 767-400 |
Date | 3 August 2014 |
Cabin | Business Class |
Review by | R Gibson |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
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Seat Privacy |  |
Recommended |  |
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Flew from Rome FCO to EWR, seats 3K and 3L. 2x1x2 configuration. Had read prior to travel that the person
in the window seat has to climb over the person in the aisle seat. Definitely true. Seat was comfortable,
but in the full flat position I had to bend my legs a bit (I'm 6'1"). The seat width seemed only very
slightly wider than a normal seat, although the armrests are wide. Seat controls are a little confusing at
first. My biggest criticism is the location of the "storage shelf", which is located over your shoulder and
behind you. To access it you must almost fully turn around in your seat. The problem here is that this is
where the jack for the headset is located and every time I moved it will pull the headset out of the jack.
The tray table was a little awkward accessing and storing, as well.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 747 |
Date | 3 August 2014 |
Cabin | Business Class |
Review by | D Croft |
Sleep Comfort |  |
Sitting Comfort |  |
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Seat Privacy |  |
Recommended |  |
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Our sears were row 7J/K. They faced the rear of the plane and the aisle seat looked toward the food prep
area which was brightly lit and noisy. The reclining seats are narrow and there is no storage to hand.
Everything had to be stuffed down the side of the seat. The service was fine and the food acceptable
however the value is not there
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 3 August 2014 |
Cabin | Business Class |
Review by | S Shore |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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SFO-LHR-SFO The narrowness of the seat is astounding. You cannot be a stomach or back sleeper in these
without having your shoulders and elbows bang the hard plastic walls of this casket. I would avoid this
seating arrangement like the plague if it weren't for company policy to use the negotiated fare with this
airline.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 747/777 |
Date | 3 August 2014 |
Cabin | Business Class |
Review by | A Konikowski |
Sleep Comfort |  |
Sitting Comfort |  |
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Seat Privacy |  |
Recommended |  |
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First off this is only pertaining to lie flat seats. I agree with the others. Garbage product. Even on a
777 United crams 8 seats in a row. 2-4-2. Continental, Air China, etc. only put 6 seats across. 2-2-2. I've
flown most of the major Asia airlines, and I was a previous Continental guy. Their lay flats are superior.
At 6'6" and 275lbs I can full extend and be relatively comfortable on a Continental 777 so long as I have a
bulkhead seat. In United they are all equally bad. United does a good job of making BusinessFirst feel like
a Cattle car no different than economy. I sleep terribly on United. Their footwell is about 12" wide and
narrows down to a point. You can't even fit your feet in it. To sleep I have to scrunch up and my arms
constantly fall asleep. Don't even get me started on the flight attendants. They're obviously selected on
seniority which is a terrible idea when these people have been flying for what seems like a century.
They're jaded and they're cranky. No matter how polite I am, everything I need is troublesome. I don't care
what kind of class warfare you believe in, on the plane, I paid a lot more money than other people and I
expect good service.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777-200 |
Date | 3 August 2014 |
Cabin | Business Class |
Review by | Niven Patel |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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The 2-4-2 configuration in business class isn't as bad as it's made out to be. Yes, the configuration isn't
ideal, but if you're on the two sides (not in the middle 4 seats) then it's not much of a problem. I
recommend choosing a seat on the two sides if you can (these go first so try and select right when you book
your ticket). You do still have to climb over the person next to you if you're at the window, but you have
to do this on many other airlines as well (even Emirates!) in business class. If you're in the center 4
seats, you want an aisle seat, as you otherwise are sitting in between two other people and have much less
privacy. As for the seats - they are a bit narrow (narrower than United's 2-class 777s with the 2-2-2
configuration), but they're still comfortable enough. And the most important part about the seats is that
they're fully 180-degree flat (no angle whatsoever) which allows for more comfortable sleep. I've flown
this product several times and have never minded it. Just remember how much better it is than flying in
coach (I mean you're seat turns into a bed, even if it's a "narrow" one!) and there's lots of legroom.
There's no storage for small items, but there's nooks where you can find a place for them. I always wonder
why someone decided such a 2-4-2 configuration was a good idea. British Airways has a 2-4-2 configuration,
but the way they have arranged it gives the seats a lot more privacy (and some individual seats with aisle
access). Just for some perspective, BA business class seats have the same seat width as the 2-4-2 United
seats and you don't hear such complaints about them! Is the product ideal? No. But it still allows for an
infinitely more comfortable flight compared to economy or premium economy.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 3 August 2014 |
Cabin | Business Class |
Review by | N Williams |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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I flew from Sydney to LAX with United. I didn't choose United - it was part of round the world Start
Alliance ticket I bought. The reviews were shocking but they have recently re-fitted the cabin for the
trans pacific route. My summary is this - if you are considering United over a more established airline
such as a Singapore, BA, Emiratesetc, I would advise you not to. But if it is the only bus class seat you
can get or is a lot less expensive, than I would advise you to do it. The good stuff - The seat went
completely flat and was pretty comfortable. I am 6ft 190 lbs and while the seat was narrower than most
flat beds, it was long enough for me to stretch out. The food was very good and the wine was good enough.
The seat was more comfortable than some others. The bad stuff : The service is shocking, just horrific.
All the attendants were incredibly rude - it was as if they have so much tenure that they are unfirable.
They didn't care. I felt embarrassed asking for more wine. The worst service I've ever been associated
with - worse than economy. I have no idea how any of them still have jobs. The inflight entertainment was
only OK - hard to navigate, bad controls, not a brilliant choice - lots of movies but lots of bad ones.
The configuration of the seats isn't great either. I was in a middle aisle seat and it was hard for the
guy to my right to get in and out and the rude hostesses had to walk in front of me to serve him.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 747 |
Date | 3 August 2014 |
Cabin | Business Class |
Review by | D Shore |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Excellent seat sitting up or in the flat position. But if you were in the window seat, or a centre seat,
and the person on the aisle was in the lie down position, getting out would be a problem.
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UNITED AIRLINES FIRST CLASS SEAT REVIEW : BOEING 757-200 |
Date | 3 May 2014 |
Cabin | First Class |
Review by | W Farmer |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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I flew EWR to LAX in first class, seat 1A. Denied club access even though I had a Priority Pass, which
clearly states United is partner. There are 16 flat bed seats on this plane, previously used by Continental
for international routes. The seat was fine for the short 5.5 hour flight, but they had no pillows.
None. Food fine with a minimal selection. Cocktails/drinks served throughout the flight.
One point if flying on this plane. Try to get row 1. This row has a full sized ottoman at each seat
which completes the bed or acts as a shelf when in the seated position. The other rows have a tiny wedge
area for your feet when in the flat bed position. And I mean tiny. Your feet will be squeezed together.
The seat is also quite narrow when fully reclined.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 3 May 2014 |
Cabin | Business Class |
Review by | R Carrell |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
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The absolute worst Business Class in the business. If they were selling this as premium economy I could
understand, but this configuration is so far from competitive that I will never fly UA in Business again.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 747-400 |
Date | 15 April 2014 |
Cabin | Business Class |
Review by | A Law |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
The United BusinessFirst seat is the worst lie-flat seat I've flown in. Other than the fact that it does
convert to a completely flat, horizontal bed, there is nothing positive about it. To start off, the seat
width is the narrowest I've seen. In a good old B747-400, they fit 8 seats across. As a comparison, for the
old United Connoisseur class from 20 years ago, they only fit 7 seats across in the same aircraft. I'm
5'11" and medium build, and there is not enough room for me to lie flat on my back without my shoulders
banging on the armrests. My only option is to sleep on my side. I'm flown business classes on Cathay
Pacific, Asiana and Singapore Airlines, and their seats are much wider. Besides the seat being narrow,
United also tries to cramp as many seats as possible into the cabin. If your seat doesn't have aisle
access, you simply cannot access the aisle once the aisle seat is converted to the bed configuration
without either making acrobatic jumps across your seat neighbor or waking up your seat neighbor to
temporary converting the bed back to a seat. This is simple unacceptable for the business class cabin.
Again, this problem does not exist on Cathay Pacific, Asiana, or Singapore Airlines. There is also no
storage whatsoever, not even for a water bottle, or glass case. There is only a little latch beneath the TV
screen, but it is not a safe place to put your glasses, unless you want it to become a flying missile when
the plane encounters turbulence while you're sleeping. The only consolation for flying the aging B747-400
is that you can choose the upper deck cabin which includes nice little storage bins beside the window.
Bottom line, if you have a choice, avoid United.
|
UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777-200 (2-class) |
Date | 15 April 2014 |
Cabin | Business Class |
Review by | H Lehnert |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Hong Kong to Newark, 16 hours. United flies two types of 777: two class (formerly Continental) and three
class (std United). The difference is profound. The Two Class has 2-2-2 seating with angled little
compartments and some nice storage area behind and in front of you. Seats are comfortable and can be
adjusted to pretty much whatever you like. 60+ movies with a so-so screen. Food is the same on both
versions. Not fine dining but a fair amount of choices and nicely done. On this flight I clocked at least 7
hours of sleep. At this point I spend my upgrades only on this configuration since the standard 2-4-2 much
worse.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777-200 |
Date | 19 February 2014 |
Cabin | Business Class |
Review by | J Benedetto |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Since when did United go to two classes of service - low class and no class - on long-haul flights between
IAH and HNL, and HNL to GUM? No footrests in Business Class? No personal video screens?
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UNITED AIRLINES FIRST CLASS SEAT REVIEW : BOEING 747-400 |
Date | 22 January 2014 |
Cabin | First Class |
Review by | Daniel Akerman |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
Frankfurt to San Francisco in United Global First. The seat was as you would expect of a first class seat,
full recline with massage functions etc. However I was very disappointed in the level of privacy. From a
privacy perspective it was more like a business class seat.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 17 January 2014 |
Cabin | Business Class |
Review by | D Thornburgh |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
ORD-FRA return. Excellent business seats for someone who is 6'3" because the seats are long enough and you
do not have a narrow tube or box where you have to try to fit your size 13 feet.
|
UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 11 January 2014 |
Cabin | Business Class |
Review by | James Espy |
Sleep Comfort |  |
Sitting Comfort |  |
Seat Length |  |
Seat Width |  |
Seat Privacy |  |
Recommended |  |
|
United seats here are the smallest, narrowest seats. I am 6' tall, medium build and it was tight. You are
repeatedly rubbing against the person next to you. United utilizes a 2-4-2 configuration, squeezing 8
seats across the isle. There is no room to store anything. The magazine storage is behind your shoulder,
making it very hard to access. There is no storage under the seat in front of you, and barely enough room
beside your seat for a glass case. The center 2 seats in the middle section make accessibility awful. It
is very hard to climb over your neighbor when their chair is extended flat. The food and beverage service
was mediocre. Nothing special at all. Service equally 'average'. I will likely not fly this product
again. I was not impressed at all.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 11 January 2014 |
Cabin | Business Class |
Review by | L Rogers |
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Great seat for sleeping with plenty of length. The padding supports sleeping. There are no narrow tubes
or tight spaces that crunch your feet and prevent turning. I like talking to the person I am traveling
with.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 757-200 |
Date | 11 January 2014 |
Cabin | Business Class |
Review by | T McNamara |
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My wife and I took this flight from SFO to JFK on November 29, 2013. 1A and 1B are great seats with lots
of leg room. These are bulkhead seats and 1B has a cutout giving even more room. There is lots of storage
in the bulkhead shelf so you do not have to use overheads on take off and landing. FA's were great and
very friendly. Almost too much to choose from in the entertainment system. Will fly this plane again.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777 |
Date | 3 August 2013 |
Cabin | Business Class |
Review by | F Lopez |
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I flew Washington IAD to Kuwait and continuing to Bahrain in their Business Class cabin (flights UA982 and
UA981). The 2-4-2 configuration results in very narrow seats. You are rubbing elbows with the passenger
next to you. The seat reclines 180 degrees horizontal. That is good, but again you are very cramped. I am
5' 8" medium build, and I was not comfortable. If you are a tall or large person, these Business Class
seats are not for you. Also, there's practically no room to place anything - water bottle, book, etc. I
placed a small bag with my iphone charger in the small space to the side of the seat, and when I went to
sleep, it fell down to the back of the seat or to the floor and lost it. (Luckily, I reported it to the
airline as soon as I realized it, and they found it and delivered it to the gate in Kuwait. So, I got it
back when I boarded the return flight to USA. So, that is positive). The food was mediocre and the service
was also mediocre. One of the flight attendants barked to the passenger next to me "You are going to have
to put that in the upper bins!" referring to his briefcase. I've flown to the Middle East before with other
airlines, Delta, Saudi Airlines, and their Business Class service is better. Delta's business class
configuration 1-2-1 from ATL to Dubai with the seats at an angle and direct access to the aisle is much
better and that is what UA had in their First Class cabin. Saudi Arabian Airlines Business Class seats are
wider. They don't recline 180 degrees, but the food is very good and the service on board is friendlier.
Also, their prices are very attractive often enough (they were sold out this time for the return flight).
Also, if you are going to fly in this cabin, it'd advisable to go online and select the seats as early as
possible. Half of the business class cabin in ahead of the door, and the other half is behind the door. So,
you'd want to be ahead of the door, particularly if you are in an aisle seat, so that during the boarding
process, you don't have a river of people going through the aisle towards the economy cabin bumping their
backpacks and carry-on items against you. Also, there are some seats facing the lavatories and/or the
galley that you'll want to avoid. In spite of all of that, since those flights are so long, I was able to
sleep enough and arrive reasonably rested. That's the advantage of those non-stop flights to the Middle
East, compared with going through Europe.
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UNITED AIRLINES FIRST CLASS SEAT REVIEW : BOEING 777 |
Date | 3 August 2013 |
Cabin | First Class |
Review by | D Yager |
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Dulles-Kuwait roundtrip in United Global First. Excellent experience. I'm just over 6 ft tall, the seat in
full flat was very comfortable, especially with added bottom pad that flight attendants will prepare on
request. The food was very good. Service was friendly and professional and could not be faulted.
Audio/video selections varied and large screens. The amenity kit is superb. My complaint is that the single
lavatory for the eight first class passengers is often blocked off when the flight crew, consisting of a
pilot and three first officers on these long flights, are up and about.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 777-200 |
Date | 3 August 2013 |
Cabin | Business Class |
Review by | R Bonimelli |
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They should call this business cattle class. How they squeeze 8 seats per row is amazing. No room, privacy,
half no aisle access, backward facing, uncomfortable beds, poor covers. They should have looked at their
partners like air New Zealand yo learn about business class. A total waste but I understand they have tried
to squeeze in as many seats as business class to pack in revenue but it is one reason they are always on
verge of bankruptcy. Very sad as I am a 1 k member but when I have the funds to pay for business class,
will use other airlines.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 767-300 |
Date | 26 April 2013 |
Cabin | Business Class |
Review by | P Tobias |
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The seats are too short as beds. I am only 6 feet tall and the seat was too short for me to stretch out fully. The space
for one's feet when using the seat as a bed is inadequate if you keep your shoes on (necessary to avoid the 'slime' on
the floor of the restrooms in the planes). Storage space is inadequate. There is no separator between the two center
seats so privacy is nonexistent.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 757-200 |
Date | 26 April 2013 |
Cabin | Business Class |
Review by | J Sabaduquia |
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Premium Service Business Class, SFO-JFK. The seat pitch was excellent, and the seat itself was very plush and comfortable
in sitting position. Seat was not 180 lie-flat but was flat enough to get a good nap for an hour or two. The seat was
leather and was comfortable, although it kept moving and wouldn't stay still every time I moved an inch. Seat functions
were antique but worked well enough. Powerport and ample storage were provided, although most people used the powerport
to plug in their individual media players I opted not to use it and used the plug for my iPhone charger instead. I sat on
the first row (6D).
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UNITED AIRLINES FIRST CLASS SEAT REVIEW : BOEING 777 |
Date | 20 April 2013 |
Cabin | First Class |
Review by | Miriam Omphroy |
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I never write these kind of reviews but I think It's worth to take time and write about it. What a shock it was my recent
trip from Washington to Brussels in the new Global First Class, plane is as old and dirty as it could be, seats are
almost not functional, food (better bring your lunch box) horrible does not describe it. Service was nowhere to be found.
Flight attendants are too busy chit-chatting and are bothered if you ask them for something. Very disappointing, and the
amenity kit very mediocre, pajamas nowhere to be found. If you are thinking of flying United please look for other
options if you don't want to be disappointed and cheated.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 757 |
Date | 20 April 2013 |
Cabin | Business Class |
Review by | M Jacobs |
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I flew from Houston to Lima Peru. The worst business class seat experience I have ever had. Pitch of the seat was awful.
The most uncomfortable seat with overhead bin that would not accept a standard-size rolling bag. The video system was a
time warp from 15 years ago. The ear phones were very sad. If United wants to charge business class prices, they better
get their act together. I would avoid flying a 757 internationally on United Airlines unless you could be assured it had
been refitted with lie-flat seats.
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UNITED AIRLINES FIRST CLASS SEAT REVIEW : BOEING 777 |
Date | 20 April 2013 |
Cabin | First Class |
Review by | D Dean |
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The first class seat on the United 777 is as good as anything offered by other airlines. I regret that I was let down by
the check-in and TSA side though (at ORD) since that focusses solely on United's Global Service clients, not the once in
a while first class traveller.
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UNITED AIRLINES BUSINESS CLASS SEAT REVIEW : BOEING 757 |
Date | 26 March 2013 |
Cabin | Business Class |
Review by | T Findley |
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I like United Business class seat for everything except sleeping. When in a flat position, the seat is not long enough
plus the area for feet is quite cramped. Not comfortable at all and I am only 6 ft tall. On the positive side, the seat
is comfortable for sitting and entertainment system is very good. My wife, who is shorter than I am, likes the seats and
has no problem sleeping.
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