Seats are really old with an historic approach to Video-On-Demand. You choose a film from a menu and get a HI8 cassette that you insert into the armrest. If seated on row 2, if the passenger in row 1 reclines, your screen moves down to about knee-height. Avoid row 2.

Had read that they were changing the business class seats, but not seen it yet. Old style cradle seat was not very nice, and should be avoided for a long haul trip. Recline is not good, the legrest is too short and does not come up high enough. IFE was okay but out of date compared to most airlines in this part of Asia. A real disappointment.