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Worst business class around. Entertainment system has a limited selection of +/- 8 movies and maybe 2/3 newer ones. Entertainment system only switched on after 1 hour. No massage function on chair, no privacy with neighbour and chair reclines only at 30deg angle. Several function on my chair was broken.

PHL-GLA roundtrip. Overall decent experience. The in flight entertainment is well past use by date. For what you pay, the overall product is reasonable, although will never win an award.

MAD-PHL Crowded cabin though with reasonable luggage space. Seat with a number of positions that initially seemed difficult to arrange but finally became easier - it would become flat but angled and was noticeably narrower than other airlines. Entertainment was VOD with a good image but was a touchscreen that often didn't respond. Overall, a number of good features but the narrow seat and crowded cabin "feel" are disadvantages.