Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 8/10

    VietJet Air644 Reviews

    Cabin crew was nice and professional. The flight on time. The plane took off and landed smoothly. The ground staff were professional and friendly. Cheap price, good service, I will continue to choose Vietjet. Read more
  • 9/10

    Turkish Airlines2549 Reviews

    Not Verified | Flew on 9th May on TK68 in seat 2D from Istanbul to Bangkok in business class. The cabin crew were very friendly and worked hard to provide a high level of service. The spacious seat was comfortable… Read more
  • 1/10

    Kenya Airways462 Reviews

    Not Verified | Worst service ever. Actually it reminds of the last time I flew this sorry airline. From staff being uncooperative and ground staff who are stupid. Went to business class lounge. It was very full apparently other 8… Read more
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Latest Seat Reviews

  • 3/10

    British Airways197 Reviews

    ✅ Trip Verified | One of the worst business class seats, tiny seat. The lay out of the aircraft is very cramped, the plane was very dirty, amenity kit awful, service in general, not so good. Read more
  • 1/10

    Wizz Air24 Reviews

    Not Verified | Visibly uncleaned and undisinfected lounge after the previous flight! Old, almost worn out and visibly not regularly cleaned upholstery on the seats. Narrow and uncomfortable. Видимо непочистен и недезинфекциран салон след предишния полет. Стара, почти захабена и… Read more
  • 3/10

    WestJet Airlines12 Reviews

    Not Verified | Most uncomfortable seat I have ever been in, especially since it was a 5 hour flight. Absolutely no leg room, poor recline on seats, hard uncomfortable, narrow seats. The pilot and staff did a great job but… Read more
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Latest Lounge Reviews

  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more
  • 10/10

    China Airlines23 Reviews

    ✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read more
  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
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Latest Airport Reviews

  • 2/10

    Sydney Airport434 Reviews

    Not Verified | One particular staff in Immigration area was a bit rude and yelled at me in front of other people when I simply asked him which gate was I supposed to go out next. I know they have… Read more
  • 1/10

    Houston IAH298 Reviews

    Not Verified | Worst possible airport, immigration takes ages, security check socks, signs are inadequate, arrogant staff, no help on hand, poor facilities, over crowded. By any standard, this is the worst experience I ever had Read more
  • 1/10

    Bordeaux Airport178 Reviews

    Not Verified | Where do I start? The queue at passport control - 2 staff on. The completely basic barn we were corralled into for our flight. No access to duty free once through. Temperamental vending machines. Pot luck whether… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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