Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 10/10

    Korean Air572 Reviews

    ✅ Trip Verified | Crew named 위다혜 was the best cabin crew that I experienced with her cabin service. She was checking on me a few times during my trip since I was not feeling good with my stomach trouble.… Read more
  • 7/10

    Emirates2361 Reviews

    ✅ Trip Verified | Inbound flight to DXB was 16 years old A6-EWC 777-200 refurbished cabin which is comfortable. Cabin crew reflect good training, collaborative. Food is standard like others, did not use IFE during flight. Connected in Dubai for… Read more
  • 6/10

    United Airlines4866 Reviews

    ✅ Trip Verified | Morning flight on United from EWR to PHX. Flight was ok'ish. Crew were there to do their job. Nothing much to write home about except that flight was on-time. Ticket was on expensive side. Flight wasn't… Read more
Latest Airline Reviews Airlines A-Z Write a Review

Latest Seat Reviews

  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
  • 2/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | The most uncomfortable seat encountered. Minimal padding, no lumbar support, extremely uncomfortable, for the 6 hour flight to Cairns from Singapore. Don't book, unless you want to be in extreme discomfort, and have back ache for… Read more
  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
Latest Seat Reviews Seats A-Z Write a Review

Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
Latest Lounge Reviews Lounges A-Z Write a Review

Latest Airport Reviews

  • 1/10

    Athens Airport156 Reviews

    ✅ Trip Verified | Absolute disgrace at arrivals. 400 passengers and just 2 staff processing passports. Had to wait for ages. Ours and so many people's schedules messed up. Positively third world. Read more
  • 1/10

    Birmingham Airport430 Reviews

    Not Verified | Avoid travelling from BHX at all costs. Arrived at 06:00 for a 09:15 flight, check in straight away but queued for 2.5 hours to clear security. Utter chaos, long queues with no effective management and airport staff… Read more
  • 3/10

    Shannon Airport31 Reviews

    Not Verified | I arrived yesterday morning at 6.30 am for a Ryanair flight to Faro departing at 7.20am. I had no luggage to check in. To my surprise there were hundreds queuing at the desk with one lady checking… Read more
Latest Airport Reviews Airports A-Z Write a Review

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

Awards / Ratings

News