Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 1/10

    Spirit Airlines5131 Reviews

    Not Verified | The absolute work airline ever. They steal peoples money. We were told after we paid in full for our trip there were no seats. Told to purchase a seat even though we had already paid for seats.… Read more
  • 1/10

    Wizz Air1450 Reviews

    ✅ Trip Verified | Even if I had online check-in I had to stay in queue for another 2 hours to have it done in the airport. They charge you for a 3 hours flight more than a business flight… Read more
  • 5/10

    Swiss Intl Air Lines1058 Reviews

    ✅ Trip Verified | We were very disappointed with the service on Swiss. On our way to Johannesburg the service was good but on the way back to Zürich we found the cabin personnel to be very aloof. The one… Read more
Latest Airline Reviews Airlines A-Z Write a Review

Latest Seat Reviews

  • 4/10

    Jet2.com13 Reviews

    Not Verified | Completely horrible seats. We booked and paid a fairly significant premium for allegedly extra seats in row 1DEF. A disgusting rip off by Jet2. These seats are appalling. If they provide extra legroom, it is a tiny… Read more
  • 3/10

    British Airways197 Reviews

    ✅ Trip Verified | One of the worst business class seats, tiny seat. The lay out of the aircraft is very cramped, the plane was very dirty, amenity kit awful, service in general, not so good. Read more
  • 1/10

    Wizz Air24 Reviews

    Not Verified | Visibly uncleaned and undisinfected lounge after the previous flight! Old, almost worn out and visibly not regularly cleaned upholstery on the seats. Narrow and uncomfortable. Видимо непочистен и недезинфекциран салон след предишния полет. Стара, почти захабена и… Read more
Latest Seat Reviews Seats A-Z Write a Review

Latest Lounge Reviews

  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more
  • 10/10

    China Airlines23 Reviews

    ✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read more
  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
Latest Lounge Reviews Lounges A-Z Write a Review

Latest Airport Reviews

  • 10/10

    Malta Airport39 Reviews

    Not Verified | I would like to thank Alessandra at the customer services desk for the phenomenal service and friendliness she has provided me at the airport. She is an absolute gem. Read more
  • 2/10

    Houston IAH299 Reviews

    Not Verified | Terminal E is bad. Probably the worst I have seen. I’m not sure how an international terminal can be so small and not have any amenities, restaurants, etc. on both departure and arrival. Something needs to be… Read more
  • 5/10

    Istanbul Airport597 Reviews

    ✅ Trip Verified | Massive airport without adequate ergonomy. Turkish airlines will taxi around the airport for 20 to 25 min getting to a gate, to then dump passengers in the middle of the tarmac. Once stopped we waited for… Read more
Latest Airport Reviews Airports A-Z Write a Review

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

Awards / Ratings

News