Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    American Airlines5960 Reviews

    ✅ Trip Verified | A whole day of flight delays. Delayed 90 mins from ARA to DFW. Missed my connecting flight, but rebooked me for another flight that was 4 hrs away from my original departure time from DFW. Received… Read more
  • 1/10

    Spirit Airlines5128 Reviews

    Not Verified | I booked a round trip flight from Boston to Baltimore. I started with my multiple nightmare right after. When I arrived airport everything seems normal, however, they post a 2 hours delay, Ok. Finally we are on… Read more
  • 1/10

    Flair Airlines1042 Reviews

    ✅ Trip Verified | It was a really horrible experience. We are a family (me, my wife and a little kid). Our kid is a year and needs attention. The lady gave us completely different tickets at different rows. She… Read more
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Latest Seat Reviews

  • 3/10

    WestJet Airlines12 Reviews

    Not Verified | Most uncomfortable seat I have ever been in, especially since it was a 5 hour flight. Absolutely no leg room, poor recline on seats, hard uncomfortable, narrow seats. The pilot and staff did a great job but… Read more
  • 8/10

    Buddha Air1 Reviews

    ✅ Trip Verified | Seats are better than what would be expected of a 42 seater aircraft. sufficient legroom, width and recline. nice, clean and soft. my seat was positioned and aligned with the window for a perfect view of… Read more
  • 1/10

    British Airways196 Reviews

    ✅ Trip Verified | BA doesn't seem to understand why its customers choose to fly with them over low-cost carriers like Ryanair, easyJet or Wizz Air and the keep racing to the bottom, despite never being cheap enough or comprehensive… Read more
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Latest Lounge Reviews

  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more
  • 10/10

    China Airlines23 Reviews

    ✅ Trip Verified | China Airlines VIP Lounge at Terminal 1 was such a hidden gem! Not only it was very large but also extremely elegant and luxurious. Once passing through the check-in counter, we were amazed by a long… Read more
  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
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Latest Airport Reviews

  • 8/10

    Panama Tocumen Airport124 Reviews

    Not Verified | Airport is awful. Bathrooms are dirty. Toilet seats were crumbling. There's a billion overpriced duty free stores but very few food options. The food court is hidden in the center of the airport with one escalator up.… Read more
  • 1/10

    Kona Airport19 Reviews

    Not Verified | Probably the worst airport I have ever experienced. Disrespectful staff, very rude people in the restaurant, flies and bugs everywhere. They always wanted to kick people out if you do not order enough food even if we… Read more
  • 1/10

    Orlando Airport262 Reviews

    Not Verified | My wife arrived on Flight AD8706 arrived 6PM sharp and my wife only left the luggage's/immigration at 7:50. Between the airplane get the finger, luggage available, it took 1 hour and 40 minutes. Immigration was quick. Also… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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